68
English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or using
a container with a lid may
causes popping sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of the
contents.
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Keep the
gaps specified in the product
installation guide.
Objects are on top of the oven. Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then open
the door.
The oven does not
heat.
The oven may not work, too
much food is being cooked, or
improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Heating is weak or
slow.
The oven may not work, too
much food is being cooked, or
improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
The warm function
does not work.
The oven may not work, too
much food is being cooked, or
improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
MC11J7033CT_AC_DE68-04334R-01_EN.indd 68
6/25/2015 3:44:43 PM
