Call Emergency Numbers
You can place calls to 911 even if the phone’s screen is locked or your account is restricted.
When the Phone’s Screen Is Locked
1. Unlock the screen. For more information, see
Turn Your Screen On and Off
.
2. Touch
Emergency call
on the screen.
3. Touch
.
When Your Account Is Restricted
1. Unlock the screen. For more information, see
Turn Your Screen On and Off
.
2. Press
and touch
Phone
>
Keypad
tab.
3. Touch
.
Enhanced 911 (E911) Information
This phone features GPS (Global Positioning System), which is used for E911 emergency
location service, where available.
When you place a call to 911, the GPS feature of your phone provides information about your
approximate location. Depending on several variables, including availability and access to
satellite signals, it may take up to 30 seconds or more to determine and report your approximate
location.
Important!
Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in Contacts, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note
:
If your phone is turned off, all calls automatically go to voicemail.
Phone Calls
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