Printing problems
83
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences
may be incorrect.
For many software applications, the paper source selection is found under the
Paper
tab
within the
Printing Preferences
(see "Opening printing preferences" on page 35).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 37).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 35). See the printer driver help screen (see "Using help" on page 37).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 35).
Condition
Possible cause
Suggested solutions
Содержание CLP-360
Страница 48: ...Redistributing toner 47 3 Maintenance...
Страница 54: ...Replacing the imaging unit 53 3 Maintenance...
Страница 60: ...59 4 Troubleshooting Clearing paper jams To avoid tearing the paper pull the jammed paper out slowly and gently...
Страница 61: ...Clearing paper jams 60 4 Troubleshooting 1 In tray Click this link to open an animation about clearing a jam...
Страница 62: ...Clearing paper jams 61 4 Troubleshooting...
Страница 64: ...Clearing paper jams 63 4 Troubleshooting The fuser area is hot Take care when removing paper from the machine...
Страница 87: ...Regulatory information 86 5 Appendix 22 China only...