Troubleshooting
Problem
Parent’s Unit or Baby’s Unit
Link LEDs do not illuminate
Possible Cause
Unit is not turned on
Batteries are dead
Baby’s Unit AC Adapter not
properly connected or batteries are
dead
Solution
Push and hold the On/Off button
for 1 second, then release
Return Parent’s unit to charging
base
Check AC Adapter jack-to-socket
and plug-to-outlet connections or
replace batteries
Parent’s Unit has no sound
or sound breaks up
Volume not turned up
Out of range
Sensitivity set too low
Adjust the volume control on the
Parent’s Unit
Bring Parent’s Unit closer to Baby’s
Unit
Increase sensitivity level
Audio feedback (squealing)
Baby’s Unit is too close to the
Parent’s Unit
Move the Baby’s Unit further away
from the Parent’s Unit
Lower the volume on the Parent’s
Unit
Lower the sensitivity level
Link LEDs blink green or red
Out of range
Batteries are low in Parent’s Unit
Batteries are low in Baby’s Unit
Operate Parent’s Unit closer to the
Baby’s Unit
Recharge batteries
Replace batteries
Battery indicator shows low
battery condition
Batteries are low
Recharge batteries in Parent’s Unit
Replace batteries in Baby’s Unit or
use AC
NOTE:
Do not return this product to the place of purchase. If you are having difficulty using
product visit our web site at www.safety1st.com or contact Consumer Relations at (800) 544-1108.
1. Low battery
2. Out of Range
3. Sound Alert
Audible Beep Troubleshooting
NOTE:
There are three types of audible beeps. There are three possible reasons why any of the beeps
might be heard.
Recharge batteries in Parent’s Unit. Replace batteries in Baby’s Unit or use AC
Operate Parent’s Unit closer to the Baby’s Unit
Turn off “Sound Alert” or turn volume on
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