Rutenbeck 22610403 Скачать руководство пользователя страница 16

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16 Troubleshooting

LED's do not light up

Cause

Measure

No power is being supplied to the AC WLAN.

Connect the power supply voltage.

No connection to the WLAN base station

Cause

Measure

The AC WLAN is located outside of the range the base station.

Reduce the distance between the devices.

The WLAN function of your AC WLAN is disabled.

Enable the WLAN function.

Another WLAN wireless network is causing malfunctions.

Switch to a different channel or set the channel to "auto".

The encryption is set to "WEP" or "unencrypted" on your AC WLAN.

Set the encryption method to WPA/WPA2 in the user interface.

The ESSID is set to "hidden".

To establish a connection using WEP, the ESSID must be "visible". Set the
ESSID to "visible". After a connection has been established, you can set the
ESSID back to "hidden".

Different encryption methods are set on the PC and on the AC WLAN.

Set the same encryption method on the PC as on the AC WLAN.

No connection between WLAN and PC

Cause

Measure

The WLAN adapter of the PC's is not ready for operation.

Check if the WLAN adapter is turned on; on some devices, you will need to
press a switch to turn it on.

The PC is located outside of the range of the AC WLAN.

Reduce the distance between the PC and the AC WLAN.

Different encryption methods are set on the PC and on the AC WLAN.

Set the same encryption method on the PC as on the AC WLAN.

Impossible to access devices in the network

Cause

Measure

A firewall is running on the devices.

Allow access to the network on the firewall.

Wrong address range/wrong network mask

Check if the addresses are set correctly.

The AC WLAN cannot be found at the IP address

Cause

Measure

You have enabled the DHCP client.

Try to find the device using the WLAN function.

The plain text display of the password and key does not work

Cause

Measure

You use Internet Explorer 9.

Disable all settings in the Compatibility View under Tools / Settings.

The diagrams are not shown

Cause

Measure

You use Internet Explorer 7 or 8.

You use Internet Explorer 7 or 8. Install an SVG plugin (e.g. from Adobe, found
at http://www.chip.de/downloads/Adobe-SVG-Viewer_15272819.html.

You use Internet Explorer 9.

Disable all Compatibility View settings under Tools/Settings.

Troubleshooting

Содержание 22610403

Страница 1: ...AC WLAN Operating Manual In case of questions during installation contact Customer Service 49 0 3 69 25 9 00 90 kundenservice rutenbeck de ...

Страница 2: ...rk 8 Network IP Settings 9 Network IP Settings Settings 9 Network WLAN 9 Network WLAN Settings 10 Network Diagnoses 11 Configuration System Backups Updates 11 Backup Software Update 11 Restart 12 Log Off 12 Configuration Information for Experts 13 Expert Diagrams 13 LAN 13 WLAN 13 Function 14 Controlling the AC WLAN via UDP 14 Meaning of the LED s 14 Reset Functions 14 Resetting to the factory set...

Страница 3: ...ate 100 Mbit s Power is supplied via the 230 V connection on the back of the device The AC WLAN is connected to the internal data net work using a classic copper data cable but also using a polymer optical fiber POF cable The WLAN range can be adapted to the conditions of the room and can be restricted to the room This creates powerful room wire less cells that ensure the maxi mum bandwidth is ava...

Страница 4: ...to the LAN Internet Mode Base Station Access Point WDS Repeater Client Client WDS Repeater Connection of the end devices to a WLAN router Increase the range of WLAN enabled devices Interface to the LAN Internet Mode Client Client WDS In this operating mode compat ibility with all manufacturers on the market cannot be guaranteed Note the corresponding specifica tions of the manufacturer Internet AC...

Страница 5: ...Rooms Use of the Internet in several rooms via WLAN Interface to the LAN Internet Same SSID for client and base station Rooms 1 and 2 Different SSID for Room 3 Same encryption method in all rooms Same range of IP addresses for the client and base station Rooms 1 and 2 Mode Access Point Access Point Base Station Access Point WDS Repeater Client Client WDS Internet AC WLAN Base Station AC WLAN Clien...

Страница 6: ... The factory settings require address of the PC to be within the address range 192 168 0 xxx x 0 255 x 5 Subnet mask 255 255 255 0 1 Start your web browser e g the Internet Explorer and enter http 192 168 0 5 in the address line The AC WLAN then sends a message asking you to enter the password In the factory settings the pass word is admin 2 Configure the AC WLAN as desired 3 If it is only possibl...

Страница 7: ...e AC WLAN in your network The name must start with a letter and may not contain any space characters Invalid input is marked in red Clicking on Save and Apply saves the changes you have made You must perform a restart after changing the host name To do this click on Restart and then on Execute Restart in the window that appears A restart takes about one minute Funktionsarten Licensing Information ...

Страница 8: ...ess Point WDS Repeater and Client WDS see the Function Types on page 3 Configuration Status Status Information The Status displays the current values of the system as well as which devices are connected to the AC WLAN Information on the channel and the stations regis tered in the network for example is available here for configuration purposes If there are several base stations registered in a net...

Страница 9: ...ge the IP address and network mask of your AC WLAN and enter the gateway address and DNS server of your router Clicking on the symbol F allows you to enter additional DNS servers Network WLAN In the WLAN status section you will find an overview of the WLAN settings of your AC WLAN The wireless standard channel bit rate SSID mode BSSID encryp tion signal strength in percent stations registered with...

Страница 10: ... on page 10 Channel The frequency ranges of adja cent channels overlap For this reason select the channel so that the frequencies of other wireless devices in your vicin ity do not overlap microwave devices transmit at frequen cies near channels 9 and 10 In Germany 13 channels are allowed but only 11 chan nels are allowed in the USA for example To ensure you can select from a full range of de vice...

Страница 11: ...g for security reasons All settings specified can now be confirmed and saved using Save Apply Network Diagnoses You can test the network and Internet connections with this tool Enter an Internet address can be an internal or external address and click on Ping Information stating if the data was sent and if the destination address sent a reply back is then displayed Configuration System Backups Upd...

Страница 12: ...start When you restart you reset the system or save any changes made to the settings Log Off You exit the user interface of the AC WLAN with Log Off You must save any settings you have made before logging off You will need to log in again with your password to make further changes ...

Страница 13: ...ta trans missions in the LAN and WLAN areas that you can use as a tool for analysis LAN With this diagram you can check if there is a connection to a LAN and if so the incoming and out going data rates transmitted over a period of 5 minutes The data is recorded permanently WLAN The WLAN diagrams provide infor mation on the quality of transmis sion in terms of the signal noise and data rate ...

Страница 14: ...C WLAN UAE Up Link Act External Ethernet port screw terminal Link Act Local Ethernet port RJ socket AC WLAN UAE POF 1xUp Link Act POF connection Link Act Internal connection to the POF port Link Act Local Ethernet port RJ socket Reset Functions Reset During operation place a jump er for example a paper clip for at least 5 seconds and at most 30 seconds as shown Figure Detail X The system restarts ...

Страница 15: ...Address 192 168 0 5 IPv4 Netmask 255 255 255 0 IPv4 Gateway none DNS Server none Network WLAN Settings The WLAN network is enabled Yes Channel auto Transmission Power 100 ESSID Rutenbeck Mode Access Point Hide ESSID No Network WLAN Advanced Settings Mode auto HT Mode 20 MHz Network WLAN WLAN Encryption Encryption WPA PSK WPA2 PSK Mixed Mode Cipher auto Key wireless123 Network Diagnoses Ping none F...

Страница 16: ...eration Check if the WLAN adapter is turned on on some devices you will need to press a switch to turn it on The PC is located outside of the range of the AC WLAN Reduce the distance between the PC and the AC WLAN Different encryption methods are set on the PC and on the AC WLAN Set the same encryption method on the PC as on the AC WLAN Impossible to access devices in the network Cause Measure A f...

Страница 17: ...mperature Range 5 C bis 45 C Connections RJ 45 10 100 Mbit s Screw contacts The data rate is 10 100 Mbit s for all connections RJ 45 10 100 Mbit s 2 2 mm Duplex POF Electrical Properties Power supply 100 250 V 50 60 Hz Power Consumption 1 8 W 2 5 W WLAN Properties Frequency Range 2 4 GHz Wireless Data Rates max 150 Mbit s Wireless Standard IEEE 802 11 b g n Security and Encryption WEP WPA WPA2 Opt...

Страница 18: ...in the room The diagram shows an example of the reception quality for con crete walls depending on the transmission power and the dis tance to the AC WLAN Legend Transmission power ranges 70 dBm Reception possible 60 bis 70 dBm Good to average reception 0 bis 60 dBm Very good to good reception Rear in the wall Rear in the wall Front in the room Meter Meter Front in the room 49 transmission power 1...

Страница 19: ... blocks each expressed as decimal numbers and 8 bits per block a range of values from 0 255 and separated by a dot xxx xxx xxx xxx IPv4 gateway Connects networks using different protocols specifies the path to the Internet IPv4 netmask Separates the network and address portion of the IP address computers are in the same network when the address portions are the same the bits in the netmask that ar...

Страница 20: ... be implemented on the AP with one WLAN interface single radio WDS connection to the AP and client as well as with several WLAN interfaces dual radio WDS one interface to the AP and another to the client with two different modes the bridging mode 2 WLAN bridges are connected and the repeating mode several APs are connected via WDS Wireless Local Area Network WLAN Like a LAN but wireless ...

Страница 21: ... and a short description of the malfunction to the following address Rutenbeck Service Center Gewerbegebiet Im Meilesfeld 5 99819 Marksuhl Phone 49 0 3 69 25 9 00 91 Fax 49 0 3 69 25 9 00 92 We guarantee the perfect func tion of the AC WLAN for 2 years after date of purchase receipt assuming that it was profession ally installed and operated Please do your part to protect the environment by proper...

Страница 22: ...ilhelm Rutenbeck GmbH Co KG 10521101 Subjected to technical changes Status 07 13 Niederworth 1 10 58579 Schalksmühle Germany Phone 49 0 23 55 82 0 Fax 49 0 23 55 82 105 www rutenbeck de mail rutenbeck de ...

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