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Hardware Installation and Reference Guide

Maintenance and Troubleshooting

Maintenance and Troubleshooting

5.1

General Troubleshooting Procedure

5.2

Troubleshooting Common Faults

Symptom

Possible Causes

Solution

The status indicator

is not on after the

switch is started.

The power module does not
work.

The power cable is in loose
contact.

Check whether the power socket at the
equipment room is normal and whether
the power cable is plugged in.

The RJ45 port is not

in connectivity or it is

erroneous in

receiving/transmittin

g frames.

The connected twisted pair
cable is faulty.

The length of the cable
exceeds 100 m.

The port has special
configuration that has no
common working mode with
the connected switch.

Replace the twisted pair cable.

Check that the port configuration has
the common working mode with the
connected switch.

Содержание Reyee RG-ES106D-P

Страница 2: ...ts and terms and some or all of the products services or features described in this document may not be available for you to purchase or use Except for the agreement in the contract Ruijie Networks ma...

Страница 3: ...ints during the operation The meanings of these signs are as follows Caution Analert that calls attention to safety instruction that if not understood or followed can result in personal injury Warning...

Страница 4: ...g technical specifications and usage guidelines for cables and connectors It is intended for users who want to understand the above and have extensive experience in network deployment and management a...

Страница 5: ...specifications stable quality and high costperformance The RG ES1 series switches include the following models Model 10 100Base TX Auto sensing Ethernet Port 10 100 1000Base T Auto sensing Ethernet Po...

Страница 6: ...ct Carefully check your goods against the package contents or contract Contact the seller if you have any questions or find any errors 1 2 2 Product Appearance RG ES106D P provides 6 10 100Base TX aut...

Страница 7: ...PoE status indicatorfor ports 1 4 The statuses are as follows Solid green PoE is operational Off PoE does not supply power RJ 45 10 100Base TX PoE port 10 100Base TX adaptive Ethernet port that suppo...

Страница 8: ...fasten the ground cable 1 2 5 Technical Specifications Table 1 2 Technical Specifications of an RG ES106D P Switch Product Model RG ES106D P Ports 6 10 100Base TX auto sensing Ethernet ports ports 1 4...

Страница 9: ...an Not supported Temperature Warning Not supported Accessing Optical Module Information Not supported EMC GB T 9254 1 2021 EN 55032 2015 EN 55035 2017 EN IEC61000 3 2 2019 EN 61000 3 3 2013 Draft ETSI...

Страница 10: ...st 1 Power Adapter 1 Power Cord 1 Quick Start Guide 1 Warranty Card 1 Instruction The preceding table lists items delivered in normal cases The actually delivered items may vary with the contract Care...

Страница 11: ...ected at 10 100 1000 Mbps Blinking green The port is receiving or sending traffic at 10 100 1000 Mbps Off The port is not connected PoE status indicator PoE status indicatorfor ports 1 8 The statuses...

Страница 12: ...nicate with ports 9 and 10 DC power socket Used to Connect the DC power adapter 53 5 VDC 2 24 A 1 3 5 Technical Specifications Table 1 4 Technical Specifications of an RG ES110D P Switch Model RG ES11...

Страница 13: ...Storage Temperature 40 C to 70 C 40 F to 158 F Operating Humidity 10 to 90 RH non condensing Storage Humidity 5 to 95 RH non condensing Port Mode Support switchover in three modes Flow Control On Flo...

Страница 14: ...eby ensuring normal function of the device Maintain a minimum clearance of 100 mm 3 94 in around the device It is recommended to clean the device once every 3 months to avoid dust from blocking vents...

Страница 15: ...power socket and a grounding pole on the back panel Figure 1 7 Appearance of RG ES110GDS P 1 4 3 Ports Front Panel Figure 1 8 shows the front panel of an RG ES110GDS P switch For the detailed meanings...

Страница 16: ...dicator for ports 1 8 The statuses are as follows Solid green PoE is operational Blinking green PoE is overloaded Off PoE does not supply power Port mode switch over button Support switchover in three...

Страница 17: ...I MDIX and support PoE PoE 2 1000Base X SFP ports Power Supply AC input Rated voltage range 100 VAC to 240 VAC Maximum voltage range 90 VAC to 264 VAC Frequency 50 60Hz Rated current 2 5 A EEE Not Sup...

Страница 18: ...Warning Not supported Accessing Optical Module Information Not supported EMC Standards GB T 9254 1 2021 EN 55032 2015 EN 55035 2017 EN IEC61000 3 2 2019 EN 61000 3 3 2013 Draft ETSI EN 300 386 V2 2 0...

Страница 19: ...RG ES116G Host 1 Foot pad 4 Screw M3X4 8 Mounting bracket 2 Power cord 1 User Manual 1 Warranty Card 1 Instruction The preceding table lists items delivered in normal cases The actually delivered ite...

Страница 20: ...n and Reference Guide Overview 16 1 5 3 Ports Front Panel Figure 1 11 shows the front panel of an RG ES116G switch For the detailed meanings of numbers 1 to 4 see the following table Figure 1 11 Front...

Страница 21: ...not connected Port mode switch over button Support switchover in four modes Flow Control On Flow Control Off Port Isolation When this mode is enabled ports 1 14 are isolated from each other and can c...

Страница 22: ...pecifications of an RG ES116G Switch Model RG ES116G Ports 16 10 100 1000Base T auto sensing Ethernet ports Power Supply AC input Rated voltage range 100 VAC to 240 VAC Maximum voltage range 90 VAC to...

Страница 23: ...sidered some ports may not may not deliver such a transmission distance Fan Not supported Temperature Warning Not supported Accessing Optical Module Information Not supported EMC Standards GB T 9254 1...

Страница 24: ...ES124GD Host 1 Foot pad 4 Screw M3X4 8 Mounting bracket 2 Power cord 1 User Manual 1 Warranty Card 1 Instruction The preceding table lists items delivered in normal cases The actually delivered items...

Страница 25: ...and Reference Guide Overview 21 1 6 3 Ports Front Panel Figure 1 14 shows the front panel of an RG ES124GD switch For the detailed meanings of numbers 1 to 4 see the following table Figure 1 14 Front...

Страница 26: ...not connected Port mode switch over button Support switchover in four modes Flow Control On Flow Control Off Port Isolation When this mode is enabled ports 1 22 are isolated from each other and can c...

Страница 27: ...pecifications of an RG ES124GD Switch Model RG ES124GD Ports 24 10 100 1000Base T auto sensing Ethernet ports Power Supply AC input Rated voltage range 100 VAC to 240 VAC Maximum voltage range 90 VAC...

Страница 28: ...idered some ports may not may not deliver such a transmission distance Fan Not supported Temperature Warning Not supported Accessing Optical Module Information Not supported EMC Standards GB T 9254 1...

Страница 29: ...ES118S LP Host 1 Foot pad 4 Screw M3X6 8 Mounting bracket 2 Dust plug 2 Power cord 1 User Manual 1 Warranty Card 1 Instruction The preceding table lists items delivered in normal cases The actually de...

Страница 30: ...1 17 shows the front panel of an RG ES118S LP switch For the detailed meanings of numbers 1 to 6 see the following table Figure 1 17 Front Panel of RG ES118S LP Item Description System status indicat...

Страница 31: ...statuses are as follows Solid green PoE is operational Blinking green PoE is overloaded Off PoE does not supply power Port mode switch over button Support switchover in three modes Flow Control On Flo...

Страница 32: ...ing Ethernet ports Auto MDI MDIX and support PoE PoE 2 1000Base X SFP combo ports Power Supply AC input Rated voltage range 100 VAC to 240 VAC Maximum voltage range 90 VAC to 264 VAC Frequency 50 60Hz...

Страница 33: ...olated from each other but can communicate with ports 17 and 18 Fan Not supported Temperature Warning Not supported Accessing Optical Module Information Not supported EMC Standards GB T 9254 1 2021 EN...

Страница 34: ...1 8 RG ES118GS P 1 8 1 Package Contents Table 1 13 Package Contents Item Quantity RG ES118GS P Host 1 Mounting bracket 2 Foot pad 4 Screw M4X8 8 Power cord 1 Quick Start Guide 1 Warranty card 1 Instru...

Страница 35: ...1 20 shows the front panel of an RG ES118GS P switch For the detailed meanings of numbers 1 to 6 see the following table Figure 1 20 Front Panel of RG ES118GS P Item Description System status indicat...

Страница 36: ...indicator for ports 1 16 The statuses are as follows Solid green PoE is operational Blinking green PoE is overloaded Off PoE does not supply power Port mode switch over button Support switchover in t...

Страница 37: ...I MDIX and support PoE PoE 2 1000Base X SFP ports Power Supply AC input Rated voltage range 100 VAC to 240 VAC Maximum voltage range 90 VAC to 264 VAC Frequency 50 60Hz Rated current 5A EEE Not Suppor...

Страница 38: ...re Warning Not supported Accessing Optical Module Information Not supported EMC Standards GB T 9254 1 2021 EN 55032 2015 EN 55035 2017 EN IEC61000 3 2 2019 EN 61000 3 3 2013 Draft ETSI EN 300 386 V2 2...

Страница 39: ...ts Item Quantity RG ES126S LP Host 1 Mounting bracket 2 Foot pad 4 Screw KM3 8mm 8 Power cord 1 Quick Start Guide 1 Warranty Card 1 Instruction The preceding table lists items delivered in normal case...

Страница 40: ...t reach the maximum power Solid green The overall PoE output reaches the maximum power System status indicator System status indicator The statuses are as follows Solid green The system is operational...

Страница 41: ...ensing Ethernet port 10 100 1000Base T adaptive Ethernet port The copper port uses an RJ45 connector 10 100 1000Base T combo port 10 100 1000Base T combo port is an interface that can be used as an el...

Страница 42: ...24 are PoE PoE capable with the maximum power output of 30W per port Ports 25 26 do not support PoE or PoE The overall maximum output power of PoE PoE is 180W Power Consumption Less than 10W with no P...

Страница 43: ...s for heat dissipation thereby ensuring normal function of the device in the specified environment 10 cm distance space should be reserved at both sides and the back plane of the cabinet to allow air...

Страница 44: ...GBIC LH40 SM13 10 1310 Single mode Yes 2 3 22 3 GE SFP LX20 SM1310 BIDI 1310 TX 1550 RX Single mode Yes 9 3 20 3 GE SFP LX20 SM1550 BIDI 1550 TX 1310 RX Single mode Yes 9 3 20 3 GE SFP LH40 SM1310 BID...

Страница 45: ...SFP Model Port Type Fiber Type Core Specifications m Maximum Cabling Distance MINI GBIC SX MM850 LC Multi mode 62 5 125 275 m 50 125 550 m MINI GBIC LX SM1310 LC Single mode 9 125 10 km MINI GBIC LH40...

Страница 46: ...r STP cables of CAT5 or higher 100 m Instruction When a transceiver module supporting a deployment distance of 40 km or longer is connected with a single mode optical fiber for short range transmissio...

Страница 47: ...Fiber Type TX Power dBm RX Power dBm Min Max Min Max XG SFP SR MM850 850 Yes Multi mode 7 3 1 9 9 1 XG SR MM850 850 Yes Multi mode 7 3 1 9 9 1 SFP MM850 850 Yes Multi mode 7 3 1 9 9 1 XG SFP LR SM127...

Страница 48: ...h m Conduct or Wire Diameter AWG Data Rate Gb s Support DDM Yes No XG SFP AOC1M Active SFP 1 N A 10 3125 Yes XG SFP AOC3M Active SFP 3 N A 10 3125 Yes XG SFP AOC5M Active SFP 5 N A 10 3125 Yes XG SFP...

Страница 49: ...A 10 km SFP S1 R1000P1 LC Single mode 9 125 N A 10 km SFP 1310 LC Single mode 9 125 N A 10 km SFP M3 R1000P1 LC Multi mode 50 125 2000 OM3 300 m XG LR SM1310 LC Single mode 9 125 N A 10 km HSFP XG SF...

Страница 50: ...ximum transmission distance of a 62 5 125 m multi mode optical fiber is 550 m The maximum transmission distance of a 50 125 m multi mode optical fiber is 550 m The maximum transmission distance of a 9...

Страница 51: ...i mode optical fiber LC connector Single mode optical fiber LC connector Single mode optical fiber LC connector Single mode optical fiber LC connector Core Specifications m 62 5 125 50 125 9 125 9 125...

Страница 52: ...eep tools and components away from walking areas 2 1 2 Handling Safety Prevent the switch from being frequently handled Cut off all the power supplies and unplug all power cords before moving or handl...

Страница 53: ...rated leakage non action current shall be 15mA When the leakage current is below 15mA the protector shall not act Otherwise misoperation may easily occur due to high sensitivity and thus the leakage...

Страница 54: ...in around the chassis to facilitate heat dissipation 2 2 4 Temperature Humidity Requirements To ensure the normal operation and prolonged service life of the RG ES1 series switches maintain an appropr...

Страница 55: ...t the intrusion of harmful gases such as sulfur dioxide hydrogen sulfide nitrogen dioxide and chlorine gas Table 2 2 lists limit values for harmful gases Table 2 2 Requirements for Gases Gas Average m...

Страница 56: ...radar launcher Take electromagnetic shielding measures when necessary 2 2 8 Lightning Protection Requirements The RG ES1 series switches can guard against lightning strikes As an electric device it ma...

Страница 57: ...Standard 19 inch Cabinet 1 A 19 inch standard cabinet is used 2 The distance between square hole strips on the left and right sides of the 19 inch standard cabinet is 465 mm 3 The distance between th...

Страница 58: ...fastening bolts diagonal pliers and binding straps Special Tools Antistatic gloves or Antistatic wrist strap wire stripper crimping pliers crystal connector crimping pliers and wire cutter Meter Multi...

Страница 59: ...pare for Installation Install the cabinet Mount the switch into the cabinet Ground the switch Connect the power supply Insert various modules Connect cables or fibers of various modules Bind cables or...

Страница 60: ...mensions and can be installed in 19 inch standard cabinet Use fixing accessories delivered with the switch to install the switch into the cabinet based on the cabinet situation Notes When mounting the...

Страница 61: ...d rear brackets of the cabinet are in the right positions If the brackets are too far forward the front door of the switch may be too close to the front door of the cabinet As a result the front door...

Страница 62: ...Switch 58 Figure 3 2 Attaching the Mounting Bracket to RG ES116G RG ES124GD RG ES110GDS P 2 Use the supplied screws and cage nuts to securely attach the mounting brackets to the cabinet as shown in F...

Страница 63: ...s The following process takes RG ES110D P as an example The steps of mounting the switch on the wall are as follows 1 As shown in Figure 3 4 drill two holes 97 6 mm 3 84 in far away from each other an...

Страница 64: ...note the following Ensure that the workbench is stable and properly grounded Attach the foot pads delivered with the switch to small holes at the bottom of the switch and maintain a minimum clearance...

Страница 65: ...d with the switch Connecting the Ground Cable of the Switch A proper grounding system is the basis for stable and reliable running and is indispensable for preventing lightning strikes and interferenc...

Страница 66: ...the ground cable of the switch Warning Before unplugging a power cord ensure that the circuit breaker of the power supply is open Before maintenance ensure that all power cords are disconnected 3 5 Ve...

Страница 67: ...evice scan the QR code or manually add the unmanaged device into the topology There is a virtual device in topology Select the virtual device and scan the QR code or manually add unmanaged device info...

Страница 68: ...talling the Switch 64 3 The device is automatically added by scanning the QR code Select the upper link port from the list Then the device is added successfully 3 6 2 Manually Select Unmanaged Device...

Страница 69: ...stalling the Switch 65 2 Click Topology bottom to edit and click on saved devices To add anunmanageddownlink switch select Manually add 3 Select the corresponding model from the list and the upper lin...

Страница 70: ...Check whether the power cord is properly connected 3 Check whether the power supply voltage meets the requirement 4 Check whether the network cable is properly connected whether the terminal may be PC...

Страница 71: ...cable is in loose contact Check whether the power socket at the equipment room is normal and whether the power cable is plugged in The RJ45 port is not in connectivity or it is erroneous in receiving...

Страница 72: ...ely The interconnected optical module type does not match The fiber type is not correct The length of the optical fiber exceeds that rated of the optical module Switch the Rx and Tx ends of the optica...

Страница 73: ...Media Dependent Interface A Media Dependent Interface B 3 Media Dependent Interface B Media Dependent Interface A 4 Media Dependent Interface C Media Dependent Interface D 5 Media Dependent Interface...

Страница 74: ...6 2 Definition of Pin Signal Concerning the 100BASE TX 10BASE T Port Pin MDI Mode MDI X Mode 1 Output Transmit Data Input Receive Data 2 Output Transmit Data Input Receive Data 3 Input Receive Data Ou...

Страница 75: ...binet workbench or wall in the equipment room by using cable ties and screws AC power enters the lightening protection power strip and then gets to the switch Figure 6 4 Power Arrester Grounding and p...

Страница 76: ...ling the Ethernet Port Arrester Please connect an Ethernet port arrester to the switch to prevent the damage by lightning before connecting an outdoor network cable to the switch Tools Phillips screwd...

Страница 77: ...quirements Pay attention to the following conditions during the actual installation to avoid affecting the performance of the Ethernet port arrester Reversed installation direction of the arrester Con...

Страница 78: ...imes greater than their respective diameters The bend radius of a fixed common coaxial cable should be over seven times greater than its diameter The bend radius of the common coaxial cable that is of...

Страница 79: ...ling troughs inside and outside the cabinet should be smooth without sharp corners The metal hole traversed by cables should have a smooth and fully rounding surface or an insulated lining Use cable t...

Страница 80: ...or grounding wires should be reserved with some access after being assembled to avoid suffering tension or stress After the moving part is installed the remaining cable part should not touch heat sour...

Страница 81: ...Table 6 3 Table 6 3 Bundle up Cables Using Cable Ties Cable Bunch Diameter Distance between Every Binding Spot 10 mm 0 39 in 80 mm to 150 mm 3 15 in to 5 91 in 10 mm to 30 mm 0 39 in to 1 18 in 150 mm...

Страница 82: ...e firm enough to withstand severe weather conditions such as windstorm and heavy rain The equipment room should be away from the dusty road or quarry If the dust is unavoidable keep the door and windo...

Страница 83: ...Ruijie Networks Co Ltd Floor 11 East Wing Zhongyipengao Plaza No 29 Fuxing Road Haidian District Beijing China...

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