Field service and repair facilities are located worldwide.
U.S.A.
To obtain field service on-site or assistance with a service problem, contact (24 hours, 7
days a week):
National Response Center
1-800-654-7768
I
NTERNATIONAL
Contact your local Rosemount Sales and Service office for service support.
F
ACTORY
For order administration, replacement Parts, application assistance, on-site or factory repair,
service or maintenance contract information, contact:
Rosemount Analytical Inc.
Process Analytical Division
Customer Service Center
1-800-433-6076
R
ETURNING
P
ARTS TO THE
F
ACTORY
Before returning parts, contact the Customer Service Center and request a Returned
Materials Authorization (RMA) number. Please have the following information when you call:
Model Number, Serial Number, and Purchase Order Number or Sales Order Number.
Prior authorization by the factory must be obtained before returned materials will be
accepted. Unauthorized returns will be returned to the sender, freight collect.
When returning any product or component that has been exposed to a toxic, corrosive or
other hazardous material or used in such a hazardous environment, the user must attach an
appropriate Material Safety Data Sheet (M.S.D.S.) or a written certification that the material
has been decontaminated, disinfected and/or detoxified.
Return to:
Rosemount Analytical Inc.
4125 East La Palma Avenue
Anaheim, California 92807-1802
Rosemount Analytical Inc.
4125 E
AST
L
A
P
ALMA
A
VENUE
• A
NAHEIM
, C
ALIFORNIA
92807-1802 • 714-986-7600 • FAX 714-577-8006
J
ULY
1997 • 748190-G • P
RINTED IN
USA
F
IELD
S
ERVICE AND
R
EPAIR
F
ACILITIES
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