35
Appendices
Troubleshooting
If you suspect a malfunction, please check the following points. If this does not resolve the problem, contact a nearby Roland Service Center.
Problem
Items to check
Action
Page
Nothing is displayed on the multi-
view monitor.
Does the connected monitor support a resolution and
refresh rate of 1920 x 1080/60 Hz (progressive)?
Nothing is displayed if the monitor is not compatible.
Also, if “HDCP” is set to “ON” when an HDCP-incompatible monitor is
connected, only menus can be displayed.
—
Composite input is not output.
Is the video source at the connected channel set to
composite?
In the factory-default state, SDI input is assigned to channels 1 through
4. The assignment must be changed to composite input.
Analog RGB input is not output.
Is the video source at the connected channel set to
analog RGB?
In the factory-default state, DVI/HDMI input is assigned to channels 5
through 8. The assignment must be changed to analog RGB input.
* The same operation is also necessary when using a conversion cable
to make an analog component connection.
DVI input is not output.
Is the [SIGNAL] switch for the DVI-I/HDMI IN
connectors correctly set to select “DVI-A” or “DVI-D”?
The signal cannot be detected if this is not set correctly. Select “DVI-A”
(analog) or “DVI-D” (digital) according to the input signal type.
—
Nothing is output from the SD OUT
connector, SDI OUT connectors, or
RGB/COMPONENT OUT connector.
Has the setting for inputting HDCP signals been
made?
When “HDCP” at the System menu is set to “ON,” video is output only
from the DVI-D/HDMI OUT and HDMI OUT connectors.
No video is output via the RGB/COMPONENT, SDI OUT, and SD OUT
connectors.
The AUX [1] through [10] buttons
are inoperable.
Is a signal other than an input channel being sent to
the AUX bus?
To work with the AUX [1] through [10] buttons, change the settings
in the sequence described below. This enables you to use the AUX [1]
through [10] buttons to directly select the input channel to send.
1. At the DSK menu, set “PGM Output” to “OFF.”
2. At the Output menu, set “AUX Source” to any one of the “Input Ch. 1
–10” settings.
Is “Mode” at the Key menu set to “External Key”?
When you’re using an external key, sending an input-channel signal
to the AUX bus is not possible. Change the settings in the sequence
described below. This enables you to use the AUX [1] through [10]
buttons to directly select the input channel to send.
1. At the key menu, set “Mode” to “Self Key.”
2. At the Output menu, set “AUX Source” to any one of the “Input Ch. 1
–10” settings.
—
No still image can be assigned to an
output fade.
Is the still image assigned to channel 10?
A still image cannot be assigned to channel 10 and output fade at the
same time. When assigning a still image to an output fade, change the
channel-10 assignment to a monochrome picture (background color).
Compositing with DSK is not
possible.
Is “Mode” at the Key menu set to “External Key”?
Using an external key makes DSK unusable. When using DSK, set “Mode”
to “Self key.”
Is “AUX Source” at the Output menu set to “Input Ch.
1–10”?
Sending input-channel video to the AUX bus makes DSK unusable. To
use DSK, set “AUX Source” to a value other than “Input Ch. 1–10.”
Still-image cannot be imported.
Are you importing a still image whose format and
resolution are supported by the V-800HD MK II?
Still images of unsupported formats or resolutions are not recognized.
Prepare a still image whose format and resolution are supported by the
V-800HD MK II.
Does still image have a proper file name?
Use a file name composed of no more than 8 single-byte alphanumeric
characters. Also, be sure to append the “*.bmp” file extension.
Still images without proper file names are not recognized.
Switching is not complete even
when the video fader is moved.
Factors such as continued use and transportation
can sometimes cause the video to fail to be switched
completely.
Perform calibration of the video fader. Move the video fader all the
way and calibrate .Execute calibration, select “Video Fader Calibrate” in
System menu.
—
Startup takes a long time.
Have still images been loaded into internal memory?
Startup takes longer when still images have been loaded into internal
memory. Delete still image data from internal memory.
The panel indicators are too bright/
dark.
Has indicator brightness been adjusted appropriately? Go to the System menu and use “LED Dimmer” to adjust indicator
brightness.
—
A USB flash drive cannot be read.
Has the USB memory device been formatted on the
V-800HD MK II?
The V-800HD MK II does not recognize unformatted USB flash drives.
Operation has been tested for commonly available USB memory
devices, but operation of all USB memory devices is not assured.
Depending on the manufacturer and type of the USB memory device,
correct operation may not be possible.
Содержание V-800HD MK II
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