38
Appendices
A mouse is connected but is unusable.
Was the connection made while the power was on?
When connecting a mouse, first turn off the power to the MVS-12, make the connection, then turn on the power.
Nothing is displayed on a monitor connected to MULTI-OUT (MENU).
Is the monitor compatible with the output format of the MVS-12?
Refer to “Main Specifications” (p. 37) and check “Format,” and connect a compatible monitor. For switching of output format, refer
to “Switching the Output Format“ (p. 30).
Settings are not saved.
Was the MEMORY button released before the flashing stopped?
Releasing the button while the flashing is still in progress causes the save operation to fail to finish. When saving settings, hold
down the MEMORY button until the flashing stops.
Menu settings are not loaded at startup.
Was the power turned off before ending the MAIN MENU display?
The values of settings are saved in internal memory in the MVS-12 when you use the [MENU] button or click the on-screen [OK]
button to quit the MAIN MENU. Turning off the power before you quit the MAIN MENU causes the setting values not to be saved.
Channel numbers are not displayed.
At the [SYSTEM SETTING] menu, is [CH# OVERLAY] set to [OFF]?
Set this to [ON] for display or to [OFF] to hide.
The display is not at the correct aspect ratio.
Can the connected monitor display the output from the MVS-12 with no scaling (dot-by-dot)?
Alternatively, is the monitor set to show MVS-12’s output without scaling?
If the monitor cannot be adjusted, use the items [ASPECT ADJUST H] and [ASPECT ADJUST V] in [SYSTEM SETTING] menu to adjust
the aspect ratio.
* Changes in the aspect ratio are enabled only for MULTI-OUT. The setting is not applied to MATRIX OUT.
9 though 12 switches of Matrix Switcher are unusable.
Is the number of inputs limited to 8?
You cannot use inputs 9 through 12 if you are limiting the number of inputs from12 to 8 in order to prevent delay in output
images from your channel switching operations. Refer to “Limiting the Number of Inputs” (p. 35) and execute the steps in
opponent way.
Frame skip/reverse can be found on output images
When the timing of input clock and the MVS-12’s internal clock differs, frame skip or frame reverse may be found on video signal
output from MULTI-OUT (MENU) or MATRIX OUT connectors. This is not a malfunction.
Troubleshooting
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