60
61
If there is at least one new Voicemail message to be collected, you will be notifi ed by a “stuttering” dial tone
when you pick up your telephone. Certain telephones will also have a message waiting indicator light or display.
Please consult your telephone owner’s manual for further information.
From home:
1.
Dial
.
2.
Enter your password. You are now in the Voicemail Main menu.
3.
From the Voicemail Main menu, enter
to listen to your new Voicemail messages.
Away from home, as a local call:
1.
Dial your home telephone number.
(NOTE: Your home phone will ring.)
2.
Once you hear your recorded greeting, press
.
3.
Enter your password. You are now in the Voicemail Main menu.
4.
From the Voicemail Main menu, enter
to listen to your new Voicemail messages.
Away from home, as a toll-free call:
1.
Dial
1 87RogersVM
(1 877 643-7786).
2.
Enter your 10-digit telephone number.
3.
Enter your password. You are now in the Voicemail Main menu.
4.
From the Voicemail Main menu, enter
to listen to your new Voicemail messages.
Online, through the Internet:
1.
Login to
rogers.com/onlinevoicemail
2.
Enter your 10-digit telephone number and Voicemail password (same password you
use to access your messages over the phone).
For more, go to page 62.
To access your voicemail:
Did You Know:
•
To fast-forward to the end of a message, press
. To review the message again, press
while you are
listening to return to the beginning.
•
Want to fi nd out when a message was left? Press
when reviewing a message to hear the date, time and
duration of the message as well as the name of the caller who left the message (including their telephone
number, if available).
Did You Know:
•
When you are leaving a Voicemail message for someone else, you can save time and skip their greeting message by pressing
.
•
If you make a mistake when you are leaving a message for someone else, you can press
to erase your message and start over.
•
If you need more time to answer your phone when you’re home. You can easily change the number of rings before your voicemail
picks up. See the table above for more information.
As with most of your Home Phone features, you can customize your Voicemail by recording your personal greeting, setting
your password and more.
To record a Personal Greeting:
1.
Pick up your phone and dial
.
Then enter your password.
2.
Press
.
3.
After the beep, record your Personal Greeting.
Press
when complete.
To change the recorded name for your Voicemail:
1.
Pick up your phone and dial
.
Then enter your password.
2.
Press
.
3.
After the beep, record your name and press
.
4.
Press
and then press
.
To change your Voicemail password:
1.
Pick up your phone and dial
.
Then enter your password.
2.
Press
and then enter your new password.
3.
Press
and then press
.
To change the number of rings before calls are
directed to your Voicemail:
1.
Pick up your phone and dial
.
2.
After the tone, enter the desired number of rings (from 2-9)
before unanswered calls are directed to your Voicemail.
3.
You will hear two beeps to confi rm you have successfully
made the change. Then hang up.
To turn on Password Skip so that you won’t be asked for
your password when checking your Voicemail from home:
1.
At home, pick up your phone and dial
.
Then enter your password.
2.
Press
to turn Password Skip on.
To turn off Voicemail so that unanswered calls continue
to ring:
1.
Pick up your phone and dial
.
2.
Listen for two beeps confi rming that Voicemail has
been turned off. Then hang up.
To turn Voicemail back on:
1.
Pick up your phone and dial
.
2.
Listen for two beeps confi rming that Voicemail has
been turned back on. Then hang up.
To turn off Voicemail so that callers hear a busy signal
while you are on the telephone:
1.
Pick up your phone and dial
.
2.
Listen for two beeps confi rming that Voicemail has
been turned off. Then hang up.
To turn Voicemail back on:
1.
Pick up your phone and dial
.
2.
Listen for two beeps confi rming that Voicemail has
been turned back on. Then hang up.
Here are a few ways you can personalize your Home Phone Service.
Home & Away Voicemail - New Message Alert
Home & Away Voicemail - Personalize Your Voicemail
ROG_3892_BODY_GDE_EN.indd 60-61
3/2/11 11:33 AM
