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As a Rogers Home Phone customer, you have access to a number of helpful and essential features.
Take a look through this section for full details on these features.
Standard home phone service
Your standard residential telephone service includes:
•
Unlimited local calls within your calling area
•
Emergency services 9-1-1
•
Ability to make Long Distance Calls and access to great Long Distance Rates and plans
•
Access to Extended Local Calling Areas in certain cities and provinces
•
Operator and Directory Assistance
•
Service for the hearing- or speech-impaired
Emergency services
To contact emergency services (fi re department, police, ambulance), dial 9-1-1. In municipal systems where it is available,
Rogers Home Phone service fully supports the enhanced 9-1-1 emergency service by making your name, address and
telephone number available to the emergency centre serving your area.
Long Distance Calling
As a Rogers Home Phone customer, you can sign up for a Long Distance plan and make Long Distance calls to anywhere in
North America and abroad. You have access to a wide selection of plans and rates to suit your needs, including:
•
Unlimited plans that give you the freedom to talk any day, any time
•
Every day low pay-by-the-minute rate plans
•
Great rates for Canada, the U.S., Asia, South Asia and Europe
For more information visit rogers.com/homephone.
Included with Your Home Phone
Extended Local Calling Areas
In some areas, such as New Brunswick, Newfoundland and Barrie, Rogers has extended the local calling area. You can call anyone
in this area without paying Long Distance charges. For more information, read on to fi nd the potential calling area specifi c to you or
visit
rogers.com/homephone.
Barrie, Ontario – Call anyone in the 416 and 647 area for FREE.
If you currently reside in Barrie (serviced by the Barrie telephone exchange), you can call friends and family in the Greater Toronto Area for
FREE. With Rogers Home Phone, any direct dialled call to any number with a 416 or 647 area code is a local call.
Directory Assistance
If you need help fi nding a telephone number, call Directory Assistance. Your account will be charged on a per-use basis.
•
For local and North American Long Distance numbers, dial
.
•
For international Directory Assistance, dial
.
Operator Assistance
If you need help placing a call, our operators can assist you 24 hours a day, 7 days a week. Just dial
. Several services are available, including
collect and bill-to-third-party calls. Charges apply.
For collect or bill-to-third-party calls, use our automated operator assistance service by dialing
, followed by the 10-digit telephone number
that you want to reach.
The Message Relay Service provides 24/7 telephone accessibility to persons with hearing problems who use telecommunication
devices for the deaf, such as teletypewriters (TTY), or other types of specialized devices to place or receive calls.
A hearing person can contact someone who is hearing- or speech-impaired via the Message Relay Service by dialing
.
NOTE: Service fees apply to each Directory Assistance or Operator Assistance call. Long Distance charges apply, if necessary to complete the call.
Operator and Directory Assistance
Service for the Hearing- Or Speech-Impaired
H
OM
E
P
H
ONE
•
For TTY to Voice, dial
.
•
For Voice to TTY, dial 1 800 855-0511.
•
For TTY to TTY, dial 1 800 855-1155.
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