5
Troubleshooting
My computer does not recognise the 802.11g Wireless Turbo PCI Adapter.
Possible Solution:
• The 802.11g Wireless Turbo PCI Adapter may not be fully inserted into the PCI slot. You can also
try installing the 802.11g Wireless Turbo PCI Adapter into a different PCI slot.
• Your PCI slot may not be configured correctly. To configure your PCI slot, contact your com-
puter manufacturer.
I am unable to communicate with an Access Point or Wireless Router.
Possible Solution:
Be sure that each 802.11g Wireless Turbo PCI Adapter that you want to connect to the wireless
network is set to Infrastructure mode within the Configuration Utility. If your 802.11g Wireless
Turbo PCI Adapters are not set to Infrastructure mode, they will not be able to communicate with
an Access Point or Wireless Router.
Possible Solution:
Ensure that you are contacting the correct Access Point by verifying the MAC address.
Possible Solution:
Ensure that the correct Authentication Mode and WEP encryption key are being used. If you
changed the settings in the configuration of the Access Point, you must also change the settings
of every 802.11g Wireless Turbo PCI Adapter attached to this network. The settings of the 802.11g
Wireless Turbo PCI Adapters must match the new settings of the Access Point. If you are still expe-
riencing difficulties, reset all of your Wireless Access Points and wireless network adapters to the
default settings and try again.
Possible Solution:
Ensure that you can connect to the Wireless Access Point and that the BSSID shows the MAC
address of the Access Point you want to communicate with.
Possible Solution:
Ensure that the Wireless Configuration Utility is installed for your 802.11g Wireless Turbo PCI
Adapter and that the Wireless Configuration Utility detects your 802.11g Wireless Turbo PCI
Adapter.
Possible Solution:
If you are not using a U.S. Robotics Wireless Access Point, ensure that you can connect to the
Access Point and that the preamble mode is set correctly. The default setting is
Long
.
I received a message that my computer shares a name with or there was an IP address conflict
with another computer on the wireless network.
Possible Solution:
Each computer on the wireless network must have a unique name and IP address. Refer to your
computer’s documentation to see how to change the name or the IP address of your computer.
