6
Operating Instructions and Parts Manual
Troubleshooting Chart
Symptom
Possible Cause(s)
Corrective Action
Pump won't run
1. Connections not secure
2. Low or defective battery
3. Float switch stuck
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with operation of switch
4. Defective or blown fuse
5. Battery voltage below threshold,
motor locked out
4. Check internal fuse located inside the control box. Pull the
transformer from the wall outlet and remove. If the fuse is
blown, replace it with a 20 amp automotive type fuse
5. Wait for battery to recharge or replace with fresh battery
Motor hums but
won't run
1. Defective battery
2. Impeller is locked
1. Check battery and replace if low or defective
2. Unplug pump, remove screen, and check to see if impeller
is free to turn. If impeller is locked, remove the 7 screws on
the bottom of the pump to release the housing around the
impeller. Remove the obstruction. Reassemble pump and
reconnect
Pump runs but pumps
very little or no water
1. Check valve missing or
improperly installed
1. Check to make sure valves installed between primary pump
discharge and back-up sump pump are functioning properly
2. Obstruction in discharge pipe
3. Discharge length and/or height
exceeds capacity of pump
4. Low or defective battery
2. Check for obstruction and clear if necessary
3. If discharge is too high, a separate line may be required with
a lower discharge height
4. Check battery and replace if low or defective
Pump cyles too frequently
1. Check valve problem
1. Check to make sure valves installed between primary pump
discharge and back-up sump pump are functioning properly
Power failure light is on
but A/C power is available
1. Transformer is bad
2. Bad or no connection
3. Branch circuit breaker/fuse blown
1. Replace transformer
2. Check that A/C plug and transformer connection at lid are
secure
3. Reset breaker or replace fuse
Batteries
Dangerous hydrogen gas CAN be
released from batteries while charging.
Sparks CAN ignite the gas in an enclosed space. Wear safety
goggles when connecting batteries. Battery connections
SHOULD be made in a well ventilated area.
Working in the vicinity of lead acid
batteries CAN be dangerous. Before
making connections or servicing the batteries, read and follow
instructions in all applicable instruction manuals. To reduce the
risk of battery explosion, follow the instructions in this manual
and those published by the battery manufacturer, as well as
those of any equipment used in the surrounding area.
Never smoke or allow a spark or fl ame
in the vicinity of the battery.
Avoid dropping metal tools on the
battery posts because they may spark or
short-circuit the system or battery, causing an explosion.
Follow battery manufacturer's maintenace procedures and
schedules. Be certain that the area around the batteries is
well ventilated. Before servicing the batteries, blow away
gasses by waving a piece of cardboard near the batteries.
If battery acid contacts your eye(s), fl ush
with cold running water for 10 minutes
and seek immediate medical attention. If acid contacts your
eyes, skin or clothing, wash immediately with soap and water.
