14 June, 2002
ERROR CODES
4-27
Trouble-
shooting
Code Meaning
Suggested
Cause/Action
1-02
Shading error (Interval of
original documents is too
short)
Check the ADF drive components and sensors.
1-04
The white plate scan data is
below the target level.
1-08
Shading error (No LED turns
on)
Check the CIS connection
Replace the CIS or FCU
1-10
Paper at the scan line when
the power was turned on.
Remove the paper.
Check the scan line sensor.
1-17
Document jam in the feed-
out area
Clear any debris from the sensor actuator.
Check the ADF drive components and sensors.
1-20
Paper did not reach the
fusing exit at the end of
printing
1-21
Paper present at the fusing
exit after printing
Remove the paper.
Check the printer drive components and sensors.
1-30
Paper ran out during printing
1-34
Paper ran out after printing
Add paper in the cassette.
1-35
No paper lift detected at 1st
tray of optional paper feed
unit
1-36
No paper lift detected at 2nd
tray of optional paper feed
unit
1-37
No paper lift detected at 3rd
tray of optional paper feed
unit
1-38
No paper lift detected at 4th
tray of optional paper feed
unit
Paper lift motor defective, replace
PFU defective, replace
Upper limit sensor defective, replace
1-71
The cover was opened or
the cassette was pulled out
during printing
Close the cover or put back the cassette
Cover switch defective, replace
2-10
The modem cannot enter Tx
mode
2-11
Only one V.21 connection
flag was received
2-12 Modem
clock
irregularity
2-13 Modem
initializing
error
2-20
DCR Error when Tx
Replace the FCU.
2-22
JBIG compression error
2-23
JBIG ASIC detects error
2-24
JBIG ASIC error
2-25
JBIG data reconstruction
error (BIH error)
2-26
JBIG data reconstruction
error (Float marker error)
2-27
JBIG end marker error
Check the connection between FCU, optional SG3
and optional NCU board.
Replace the optional SG3 board or the FCU.
