When You Cannot Send or Receive Fax Messages As Wanted
31
3
When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission
and reception-related problems.
❖
Transmission/Reception
❖
Transmission
Problem
Cause
Solution
Both transmission and
reception are impossible.
The modular cable may be dis-
connected.
Make sure that the modular cable
is correctly connected. See “Con-
necting the Machine to a Tele-
phone Line and Telephone”,
General Settings Guide.
Both transmission and
reception are impossible.
The terminal adaptor setting is in-
correct.
Check the setting.
Problem
Cause
Solution
Document appears
blank at the other end.
The original was placed upside
down.
Place it correctly. See “Placing
Originals”, Facsimile Reference.
Transmission failed
due to a “maximum e-
mail size” error.
The size of the Internet fax docu-
ment exceeds the maximum e-
mail size specified on the machine.
Set
[
Maximum E-mail Size
]
under
[
E-
mail Settings
]
to
[
Off
]
, or set the
maximum e-mail size to a larger
value. Then, re-send the docu-
ment. See “E-mail Settings”, Gen-
eral Settings Guide.
When using On Hook
Dial or Manual Dial,
”
Receiving
” ap-
pears and transmission
is not allowed.
If the machine fails to detect the
size of the original when the
{
Start
}
key is pressed, it performs
a receiving operation.
If you use On Hook Dial or Man-
ual Dial frequently, it is recom-
mended that you set “Receive
documents by pressing the
{
Start
}
key when originals are not set.” to
“Off” in User Parameters. If this is
set to “Off”, when using Manual
Dial, you cannot receive by press-
ing the
{
Start
}
key. See “Parame-
ter Setting”, General Settings
Guide.
LAN-Fax Driver does
not work.
The entered login user name,
password, or driver encryption
key is incorrect.
Check your login user name,
password, or driver encryption
key, and enter them correctly.
Contact the administrator.
LAN-Fax Driver does
not work.
A high security level is set by the
extended security function.
Contact the administrator.
Cannot cancel a Memo-
ry Transmission.
The document is being scanned.
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Содержание Aficio IS 2325
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Страница 21: ...When a Message Is Displayed 13 2 Reference p 6 When You Have Problems Operating the Machine ...
Страница 28: ...Troubleshooting When Using the Copy Function 20 2 ...
Страница 76: ...Troubleshooting When Using the Scanner Function 68 5 ...
Страница 94: ...Troubleshooting When Using the DDST Unit 86 6 ...
Страница 98: ...Adding Paper Toner and Staples 90 7 Loaded paper orientation For machine with copier function only AYP013S ...
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Страница 113: ...Removing Jammed Paper 105 8 When P Is Displayed When Y Is Displayed ASB008S ASB010S ...
Страница 114: ...Clearing Misfeeds 106 8 When Z Is Displayed When R Is Displayed When Finisher Is Installed AYP015S BAK002S ...
Страница 126: ...Operating Instructions Troubleshooting Type for MP 2500 Aficio MP 2500 IS 2325 AE AE D010 7626A ...