101
5. Troubleshooting
If Your Machine Does Not Operate as You
Want
The following chart contains explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Note
❒
If you cannot make copies as you want because of the paper type, paper size
or paper capacity problems, use recommended paper. See p.176 “Copy Pa-
per”.
General
Machine Status
Problem/Cause
Action
“
Please wait.
” is dis-
played.
This message appears
when you turn on the oper-
ation switch or change the
toner bottle.
Wait until the machine is ready.
The display panel is off.
The screen contrast knob is
turned to the dark position.
Set the screen contrast knob to the
light position so that the display
panel can be seen properly.
The machine is in Energy
Saver Mode.
Press the
{{{{
Energy Saver
}}}}
key to can-
cel Low Power mode.
The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.
Memory is full.
The number of scanned
pages exceeds the capacity
of the hard disk.
Press
[
Delete File
]
to delete unneces-
sary documents.
The function status indica-
tor is red.
The function associated
with the red indicator has
been interrupted.
Press the function key correspond-
ing to the indicator. Follow the in-
structions displayed in the display
panel.
The main power indicator
continues blinking and
does not turn off when
pressed.
This occurs in the follow-
ing cases:
• The machine is in com-
munication with exter-
nal equipment.
• The hard disk is in op-
eration.
Check that the computer does not
control the machine when you turn
off the main power switch.
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