Operator’s
Manual, RAMP
®
Reader
38
4.0 TROUBLESHOOTING GUIDE
When the Reader is unable to continue a specific task it will emit an audio alarm (long beep, unless
otherwise stated) and display a message. Refer to the following list of messages when
troubleshooting.
4.1 Power-On Self-Test Messages / IQC Messages
If any Error persists, call Technical Support (Appendix
C
).
LCD Message
Cause
Action
Blank Screen
Battery is fully discharged.
Turn off Reader. Charge
battery fully for 24 hours.
CLOCK ERROR!
NOTIFY SUPERVISOR
The lower line of the message
alternates between “NOTIFY
SUPERVISOR” and “PRESS
KEY TO PROCEED”.
An internal clock failure was
detected during Power-On Self-
Test or IQC.
Press any key. The clock is set
to Jan 01, 2030. Reset the
clock in the System Settings
Menu.
*CTG TRANSPORT FAULT!
CONSULT MANUAL
The lower line of the message
alternates between “CONSULT
MANUAL” and “PRESS KEY
TO PROCEED”.
*Critical Failure – see note
During Power-On Self-Test or
IQC, a failure was detected in
transport, stepper motor, home
sensor, or transport mechanism
is jammed.
Remove Test Cartridge if
present. Turn Reader off and
then on again.
***DEAD BATTERY***
PLUG IN CHARGER!
(Message accompanied by
audio alarm.)
During the Power-On Self-Test,
IQC or at the RUN/OPTIONS or
RUN LQC/EXIT prompt, the
Reader detects a battery that is
fully discharged.
Turn off Reader. Plug in AC
Adapter/Charger. When
Reader is turned back on,
RUN/OPTIONS Menu is
displayed only after the battery
voltage is sufficient for
operation.
NOTE:
24 hours of continuous
charging is required to
completely charge battery.
Tests may be run during
charging.
Содержание RAMP READER
Страница 11: ...Operator s Manual RAMP Reader Reader Figure 1 1 RAMP Reader Introduction 8...
Страница 12: ...Operator s Manual RAMP Reader Figure Reader Figure 1 2 RAMP Reader Rear Panel View Introduction 9...
Страница 14: ...Operator s Manual RAMP Reader RAMP System Operation Reader Figure 2 1 RAMP Reader Keypad System Operation 11...
