Test run messages are indicated by a red port icon:
Do not remove the cartridge
.
Select the icon to display detailed information about the failure. If the
cartridge is removed, you can access this information by viewing the error log from the main menu.
Port display
Message
Cause(s)
Solution
CTG
Cartridge Error
Possible defect in Test Cartridge.
The Test Cartridge is ejected.
Remove and dispose of
appropriately.
Repeat the Assay with a fresh
set of components.
If the problem persists, contact
Technical Support to report the
problem.
HRB
High Background
Possible interfering substances in the
sample causing high running
background.
LOW
Low Signal
Insufficient sample transferred to the
Test Cartridge.
Insufficient mixing of the sample with
the supplied Assay tip.
Substances in the sample are interfering.
Fail
Sample Error 1
Sample flow occurred before the Test
Cartridge was inserted into the port.
Delay of more than 30 seconds between
sample addition and Test Cartridge
insertion.
Insertion of a used Test Cartridge.
Fail
Sample Error 2
Sample flow has not been detected.
The sample injected into the Test
Cartridge is insufficient.
Clogged sample pad.
Failure to use supplied Assay tip.
Insufficient mixing of sample.
Substances in the sample are interfering.
Analyte levels are significantly higher
than the upper reportable range.
Fail
Temperature Error
TM is not at the proper temperature to
complete the requested Assay.
Contact Technical Support to
report the problem.
Error XX
e.g.
, Error 2B
Port Disabled
The identified port is disabled due to an
IQC failure or a transport carriage
failure. LED remains illuminated red.
Contact Technical Support to
report the problem.
Содержание RAMP 200
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