VILLAGIO OWNERS MANUAL
Renegade RV
574.848.1126
Page 3
Rev.712a
This owner’s manual is subject to change
Updates will be posted on our web site
AT WWW. Renegaderv.com
Shipping damage claims
also require pictures, estimates and prior authorization. The damage must
also be noted on the Delivery Acceptance Form. This form requires the signature of the carrier
driver.
Sublet work
must have the sublet repair order attached to the service facility’s repair order that is
being submitted.
Claims must be
submitted within 30
days after the repair is completed.
If the return of a failed part is requested, contact a Renegade warranty representative for a return goods
authorization (RGA). Please reference that number with the returned part and enclose a copy of the repair
order. Shipping charges should be entered on the same repair order that is submitted for warranty payment.
COD charges for returned parts will not be accepted, and the part will be returned.
Claims are paid semimonthly. Renegade pays sales tax on claims in accordance with state law.
Ordering Parts
How to Order
To order parts for this vehicle, gather the following information:
Model and Year of Vehicle (
20xx
-Customer Name).
Chassis VIN or Renegade Body Serial Number.
Complete shipping address.
Preferred method of shipping.
Complete description of all the parts necessary.
Method of payment.
Note: Renegade Aftermarket Parts prefers payment by Visa, MasterCard, Discover or American Express credit
cards. Purchase Orders from customers with established open accounts are also accepted
.
Then contact Renegade Aftermarket Parts by one of the following methods:
Online Parts Request (
)
.
Call 888-522-1126
and ask for the Parts Department.
Fax
your order with the above information to
574-848-0377
.
your order with the above information to
You may also
mail or express service
the order to the following address:
Renegade RV
Attn: Aftermarket Parts Department
52216 SR 15
Bristol, IN 46507
Returns
To return parts for credit, call the Aftermarket Parts Department for prior authorization. This must be done
within 30 days of receiving the parts. All returns must be shipped prepaid freight. A restocking fee will be
charged to all returns. Special-order & electrical parts are not returnable.