Re-Pairing the Earbuds
NOTE:
If you power on your earbuds and they don’t play the pairing chime and
“Connecting” prompts, follow the below instructions:
1. Power off both earbuds, wait 5 seconds, and power them both back on by
holding down both buttons for 3 seconds.
2. A voice prompt will say “Pairing” after which you will need to double tap only one
of the earbuds.
3. You should then hear the pairing chime indicating the earbuds are paired
together and ready to connect to your device.
Warranty
Emerge Technologies, Inc. Limited Warranty Statement complete information regarding Emerge’s
warranties is listed below.
EMERGE TECHNOLOGIES, INC. (“Emerge”) warrants to the original end user customer of its products
specified below that its products are free from Material Defects as defined herein. Subject to the conditions
and limitations set forth below, Emerge will, at its option, either repair or replace any part of its products
that prove materially defective by reason of improper workmanship or materials. Material Defects
are herein defined as non-cosmetic defects in a product’s materials and workmanship which cause a
malfunction in the product during proper use. Repaired parts or replacement products will be provided by
Emerge on an exchange basis, and will be either new or refurbished to be functionally equivalent to new.
If Emerge is unable to repair or replace the product, Emerge will, at its option, refund or credit the current
value of the product at the time the warranty claim is made or substitute an equivalent product.
Notwithstanding any other provision contained herein, this limited warranty does not cover any damage
to a product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized
disassembly, repair, or modification. This limited warranty also does not apply to any product on which
the original identification information has been altered, obliterated or removed, has not been handled or
packaged correctly, has been sold as secondhand or has been resold contrary to the US export regulations.
This limited warranty covers only repair, replacement, refund or credit for materially defective products that
are manufactured by Emerge, as provided above. Emerge is not liable for, and does not cover under warranty,
any loss of data or any costs associated with determining the source of system problems or removing, servicing
or installing Emerge products. This warranty excludes third party software, connected equipment or
stored data. In the event of a claim, Emerge’s sole obligation shall be replacement of the hardware; under no
circumstances will Emerge be liable in any way for damages, including any lost profits, lost savings or other
incidental or consequential damages arising out of the use of, or inability to use, such product.
Duration of Warranty:
The duration of the warranty is indicated on the product packaging. Certain Emerge products specify a
warranty of either one year from the time of purchase or a “Lifetime Warranty.” The Lifetime Warranty lasts
during the serviceable life of the product, which is the period during which all product components are
available.
Product Repair or Replacement:
If you believe that your product meets the criteria for warranty replacement, please contact
Emerge Technologies at:
877-499-6072 | [email protected] | 955 Freeport Pkwy, Suite 100 Coppell, Texas 75019
(Please be prepared to provide proof of purchase.)
This limited warranty applies only to the original end user customer of the product for so long as the original
end user customer owns the product. This limited warranty is nontransferable.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND EXCLUDES ALL INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation
of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you
specific legal rights that may vary from state to state.
FCC Warning
Hereby, Emerge Technologies declares that the equipment type ETRTWBBLK, ETRTWBRG, ETRTWBBU or
ETRTWBSV is in compliance with Directive: 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: http://www.myretrak.com/compliance/. This device complies with
Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. Any changes or modifications to device will void the user’s authority to
operate the device.
Battery Warning
The battery should be disposed of according to local regulations. Do not dispose of the battery in fire, as it
may cause an explosion.
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