RaySafe i3, Инструкция по установке и обслуживанию, Страница: 33 / 39

33
RaySafe i3 Installation & service manual – Troubleshooting
PROBLEM POSSIBLE
REASON ACTION
Some dosimeters do not
show up on screen. Dosimeter problems. Check the dosimeter battery status by connecting the dosimeter to a
computer running Dose Viewer.
Verify dosimeter functionality with another system, if available.
Check dosimeter configuration with Dose Viewer: ( Power mode: On ,
Real-time Display Mode: Show ) See “Initiate a Real-time Dosimeter” on
page 8.
Dosimeter has connected
to another system
nearby. Ensure that hubs are positioned as far from each other as possible and
near where the dosimeters are in use.
Try other radio range settings for the hubs. See “Configuration tab” on
page 28.
Real-time Hub poor
positioning. Check that the dosimeter is in line of sight with the hub. Try moving the
hub closer to the dosimeters.
You can observe the connection strength by activating Service mode
for 20 minutes. See “Configuration tab” on page 28. Radio signal
strength will be displayed for all connected dosimeters, including
reference dosimeter and other dosimeters configured to be hidden.
Radio configuration
problems. Increase radio range in Real-time Hub settings. The default setting
In lab is suitable in most environments. Maximum range is not
recommended, since it can pick up dosimeters from other labs.
Frequencies of
dosimeters and Real-time
Hub do not match. Check labels on the back of the dosimeter and the Real-time Hub to
verify that they communicate on the same frequency.
Dosimeter does not
disappear from screen after
9 minutes of inactivity. Dosimeter power mode
settings not suitable. Check that the dosimeter power mode is set to On . See “Initiate a Real-
time Dosimeter” on page 8. If the dosimeter power mode is set to
Advanced: Always on , the dosimeter will not automatically fall asleep.
Dosimeter visible on the
display but does not seem to
record dose. Dosimeter has connected
to another system
nearby. Ensure that hubs are positioned as far from each other as possible and
near where the dosimeters are in use.
Try other radio range settings for the hubs. See “Configuration tab” on
page 28.
Defective dosimeter or
bad radio connection. Test the dosimeter with another system (if available).
The history bars to the right
of the Real-time View is not
visible. No reference dosimeter
configured. If the system has a reference dosimeter mounted, verify that the serial
number of the reference dosimeter is entered. See “Configure the Real-
time Hub” on page 16.
No connection with
reference dosimeter. Activate Service mode (see “Configuration tab” on page 28) to view
the communication strength of the dosimeters, including the reference
dosimeter.
Dosimeter turns off
(disappears from the screen)
in unwanted situations. The auto power save
is not suitable for the
application. Change the Power Mode setting to Advanced: Always on . This may
decrease the battery life.
Dosimeter has connected
to another system
nearby. Ensure that hubs are positioned as far from each other as possible and
near where the dosimeters are in use.
Try other radio range settings for the hubs. See “Configuration tab” on
page 28.