67
RETURN POLICY (RMA)
Safety Precautions:
This is a sophisticated hobby Product and must be operated with caution, as some
prerequisite knowledge of mechanical abilities may be required. It must be operated
with caution and common sense and requires some basic mechanical ability. Failure to
operate this Product in a safe and responsible manner could result in injury or
damage to the Product or other property. This Product is not intended for use by
children without direct adult supervision. The Product manual contains instructions for
safety, operation and maintenance. It is essential to read and follow all the instructions
and warnings in the manual, prior to assembly, setup or use, in order to operate
correctly and avoid damage or injury.
Questions, Assistance, and Repairs:
Contact your local dealer for assistance or you may reach our customer/product
support at 1.888.947.5551 or [email protected].
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise
Authorization (RMA). Pack the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as
Radiopost is not responsible for
merchandise until it arrives and is accepted at our facility.
If you do not have internet access, please include a letter with your complete name,
street address, email address and phone number where you can be reached during
business days, your RMA number, a list of the included items, method of payment for
any non
‐
warranty expenses and brief summary of the problem. Your original sales
receipt must also be included for warranty consideration. Be sure your name, address
and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the
proof
‐
of
‐
purchase date. Provided warranty conditions have been met, your product will
be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of Radiopost Inc.
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