Troubleshooting
QIAcube User Manual 06/2008
7-3
Error
code
Description
Comments and suggestions
3205 Load check error: too few
200
μ
l tips
Make sure to load sufficient 200
μ
l
filter-tips for the protocol run.
3206 Load
check
error:
invalid
shaker loading
Check that the shaker is correctly
loaded (see Section 5.3.4) and the
sample tubes are in the correct
position (see Appendix B). In
particular, make sure that the latest
version of the shaker rack plug is
being used and that only loaded
positions are marked. Clean the
optical sensor.
3207 Load check error: too much
buffer in bottle
Check that the reagent bottle is not
overfilled. The maximum volume is
30 ml and is indicated by a
calibration mark.
3208 Load
check
error:
no
sample tubes or invalid
sample tubes detected
Check that samples have been
loaded onto the shaker. Clean the
optical sensor. Check the worktable
for obstructions that might prevent
movement of the shaker. Make sure
that the correct shaker adapter is
installed.
3212 Load
check
error:
remove
labware tray
Remove the labware tray and start the
“Cleaning position” protocol again.
3302 Error: instrument door is
open
Make sure that the QIAcube door is
properly closed.
Switch off the QIAcube, wait for a
few minutes, and switch it back on
again. If the error persists, contact
QIAGEN Technical Services.
3303 Error: picked up wrong tip
Check that tip racks are correctly
loaded (see Section 5.3.2).
Содержание QIAcube
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