WARRANTY INFORMATION
QC40198/QC40196 User Manual
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months from the
date of purchase. Additionally, our products also come with a free exchange policy that covers all
manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for
the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons are not
within the free service scope of our company:
(1)
Equipment damage caused by improper operation.
(2)
Improper equipment operation environment and conditions (e.g., improper power, extreme
environmental temperatures, humidity, lightning and sudden surges of electricity).
(3)
Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4)
Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5)
Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our
product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the
information listed below. You can also register the product by going to the
www.q-see.com
website and
clicking on the Register link.
