PureLink by Dtrovision
41
Chapter 6. Additional Information
6.1
Manufacturer’s Warranty (3-Year)
PureLink warrants this UX Series HDMI Integrated Matrix Switcher to be free from defects in
workmanship and materials, under normal use and service, for a period of three (3) year from the date of
purchase from PureLink or its authorized resellers.
If the product does not operate as warranted during the applicable warranty period, PureLink shall, at its
option and expense, execute one of the following as necessary:
1. Repair the defective product or part
2. Deliver to customer and equivalent product or part to replace the defective item
3. Refund to customer the purchase price paid for the defective product
All products that are replaced become the property of PureLink. Replacement products may be new or
reconditioned.Repaired or replacement products or parts come with a 90-day warranty or the remainder of
the warranty period. PureLink shall not be responsible for any software, firmware, information, or memory
data loss of contained in, stored on, or integrated with any products returned to PureLink for repair under
warranty.
6.2 Customer Service
Any customer service inquiries can be submitted electronically through the Q&A form on our website.
For immediate assistance please contact us at (201) 488-3232 to reach our customer care or tech support
team.
