Page
48
Chapter 7
Troubleshooting
This section describes many common symptoms, with suggestions as to what to
do to resolve them.
Symptom
What to Do
Current velocity reads zero,
but you know that there is flow
movement.
Ensure that the sensor is mounted
correctly in accordance with Chapter
2.
Current velocity reading is
higher/lower than known
movement of flow.
Check that the sensor is mounted
correctly. Adjust the Gain (P102) or
Damping (P109) parameters to obtain
correct measurements.
Unable to connect to
MicroFlow-i
HART
PC
.
Check that wiring to the modem is
correct. Close
MicroFlow-i
HART
PC
software, cycle power on the
sensor and re-open the software.
Ensure that the correct Com port has
been set and retry connection.
Sensor remains at a high mA
out reading (20mA)
Ensure that Simulation mode (P288) is
set to 0 = Off
Ensure that ‘Resume mA’ has been
selected if in Run mode.
Important Information
If you experience any issues with our equipment, then please contact
your local Pulsar Distributor for assistance.
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