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FIVE (5) YEAR LIMITED WARRANTY
(90 days on the motor and body if used commercially)
Prolux warranties this product’s motor free from defects in material and workmanship for a period of five
(5) years on the motor, and three (3) years on the body of the vacuum, free from manufacturer defects in
material and workmanship from the original date of purchase, when utilized for normal household use
(90
days on the motor and body if used commercially).
Subject to the following conditions, exclusions, and exceptions:
What is Not Covered by the Prolux Warranty - Warranty Exclusions. This limited warranty does
not extend to and expressly excludes:
1.
Normal wear and tear and/or replacement attachments or accessories, including, without limitation,
extension cords, hoses, filters, switches, carbon motor brushes and other attachments to the
Vacuum.
2.
Damage or burnout of the Canister motor resulting from failure to clear a blockage occurring
during the normal course of use.
3.
Loss or damage to the Canister resulting from conditions beyond the control of Prolux including
without limitation, misuse, accidents, abuse, neglect, negligence from the customer, overuse
beyond the capacity of the vacuum, or unauthorized modification and/or alteration.
4.
Loss or damage to the Canister resulting from failure to follow the required maintenance schedule,
or failure to use the Canister in accordance with written instructions from Prolux, guidelines or the
terms of its Owner’s Manual.
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, please contact your authorized PROLUX dealer you purchased the unit from. Non-
durable parts including, without limitation, filters, accessories, brushes, belts, and electrical parts, which
normally require replacement, are specifically excluded from warranty.
This warranty is limited solely to the cost of the repair or replacement of the unit at Prolux’s option. This
warranty does not cover normal wear of parts and does not apply to any unit that has been tampered (by
unauthorized user) with or used for commercial purposes. This limited warranty does not cover damage
caused by shipping damage, misuse, abuse, negligent handling, or damage due to faulty packaging or
mishandling in transit.
This warranty is extended to the original purchaser of the unit only and is not transferable.
*IMPORTANT: Before sending unit back for warranty work, contact your authorized PROLUX
retailer first. Unauthorized warranty claims may be sent back.
Authorized Warranty claims: PROLUX shall be responsible for all parts and labor and the
customer shall be responsible for all shipping charges to and from the PROLUX service center.
Prolux is constantly striving to improve our products. Therefore, the specifications contained herein are
subject to change without notice.
