PD2-6300
Helios Large Display Pulse Input Rate/Totalizer Instruction Manual
59
Troubleshooting Tips
Symptom
Check/Action
No display at all
Check power at power connector
Not able to change setup or
programming,
Locd
is displayed
Meter is password-protected, enter correct six-digit password to
unlock
Meter displays error message
during calibration (
Error
)
Check:
1. Signal connections
Minimum input span requirements
Meter displays
999999
-99999
Check:
1. Input selected in
Setup
menu
Corresponding signal at Signal connector
Display is unstable
Check:
1. Input signal stability and value
2. Display scaling vs. input signal
Filter and gate values
Display response is too slow
Check filter and gate values
Display reading is not accurate
Check:
Scaling or calibration
Display does not respond to
input changes, reading a fixed
number
Check:
Display assignment, it might be displaying max, min, or set point.
Display alternates between
1.
Hi
and a number
Lo
and a number
Press Menu to exit max/min display readings.
Relay operation is reversed
Check:
5. Fail-safe in
Setup
menu
Wiring of relay contacts
Relay and status LED do not
respond to signal
Check:
1. Relay action in
Setup
menu
Set and reset points
Flashing relay status LEDs
Relays in manual control mode or relay interlock switches opened.
Meter not communicating with
application programs
Check:
5. Serial adapter and cable
6. Serial settings
Meter Slave ID and baud rate
If the display locks up or the
meter does not respond at all
Cycle the power to reboot the
microprocessor.
Other symptoms not described
above
Call Technical Support for
assistance.
Note: Certain sequences of events can cause unexpected results. To solve these issues, it is best to start
fresh from factory defaults and map changes ahead of time, rather than at random.
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