PowerFleet V-AI12, Руководство пользователя

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Troubleshooting: record function
The following table suggests solutions for issues that may arise when recording from the V-AI12
dashcam:
Issue/question Possible cause Suggested
solution/explanation
The dashcam is not
recording.
The SD card hasn't been inserted. 1. Insert the SD card.
2. Reboot the dashcam.
The SD card isn't recognized. 1. Format the SD card.
2. Replace the SD card
if formatting doesn't
work.
The SIM hasn't been activated. Contact your reseller support
agent for SIM activation.
The imager (sensor) does
not start and record
video.
The dashcam has a hardware issue. Contact your reseller support
agent for further help.
The dashcam fails to
record two times in the
last twenty-four hours.
The SD card is not working as expected
and recordings may not be written
properly to the SD card.
Monitor this unit for accurate
recordings. Contact your
reseller support agent if it
continues to not work.
I can't change the event
time from ten seconds to
a longer time period.
Currently the event time is set only to
ten seconds.
You can retrieve video
recordings from
the dashcam since the
camera always records if the
vehicle is operating.
A trip records as starting
in the wrong place.
The dashcam doesn't power up or isn't
connected to the cloud when the trip
starts.
Check the power connection
and Data Usage .
The dashcam does not
record any video during
the 24 to 48 hours after
the vehicle has been
turned off.
Currently the dashcam only records for a
minimum of ten minutes and a maximum
of sixty minutes after turning off the
vehicle; it is something PowerFleet might
change in the future.
To change the amount of
time during which
the dashcam keeps recording
after turning off the vehicle,
see Standby mode.
My most recent trip did
not record.
The trip was less than 100 meters. Cameras do not record trips
that are less than 100
meters.