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Troubleshooting

For Technical Support, Call 1-800-708-6227

PowerCenter User’s Guide

57

■

Back Up and Save.

It is always a good idea to back up and save your information prior to
calling Power’s technical support team.

■

Be in front of the computer when you call.

In some cases in depth troubleshooting may be required to identify the
issue you are experiencing. The technician may request that you perform a
series of troubleshooting steps in an effort to more accurately identify and
resolve the issue. Having access to your computer while on the phone with
the technician will help facilitate this process.

■

Know the versions of both the software and the MAC OS you are using.

There can be significant differences between various versions of software,
some of which will conflict with other specific versions of software. The
more information of this type we have the easier it will be for us to resolve
issues that may occur from their use. You can usually obtain the version
number of the software you are using by clicking once on the programs
application icon and selecting “Get Info” from the File menu.

■

Have your computer serial number available.

The serial number is located on a white sticker either on the back or
bottom of the computer. This will help our technicians identify the
configuration of your system as well as your warranty information and will
help them identify and resolve issues with your computer more easily.

■

Have your Power CD and disks for any other software which may be
involved easily available.

In some cases it may be necessary to reinstall system software, or if you are
having a issue with a particular application, control panel or extension, it
may be necessary to reinstall that piece of software. Having your CDs or
disks available will help facilitate the troubleshooting process.

■

Have your invoice, this User’s Guide and the Mac OS manual available.

Throughout the troubleshooting process, the technician will point out
relevant information in the manual that will enable you to resolve the issue
should it occur again.

4 Trouble Page 57 Friday, June 6, 1997 9:48 AM

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Содержание PowerBase Low-Profile

Страница 1: ...PowerCenter Pro User s Guide Part number 6600 0034 01 Rev number 970605 ...

Страница 2: ... a registered trademark and PowerCenter is a trademark of Power Computing Corporation Mac and the Mac OS logo are trademarks of Apple Computer Inc All other trademarks mentioned are the property of their respective holders Every effort has been made in this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer Every effort ...

Страница 3: ...ce all times are United States Central Time Customers who did not purchase systems directly from Power Computing must contact the dealer they purchased their system from for assistance Sales To place or check on an order you haven t received yet M F 8 AM to 10 PM Sat 9 AM to 6 PM Sun 10 AM to 6 PM 1 800 999 7279 Customer Support If you have a ques tion about an order you have received M F 8 AM to ...

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Страница 5: ...stems We created our company with the focus on providing customers with more choice better service and more affordable systems Our top priority is you We offer toll free lifetime technical support and an inexpensive optional on site warranty plan which provides service at your location We would love to hear from you Call us with any questions or just to let us know how you like the system Our cust...

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Страница 7: ...xix RETURN POLICIES xix Support information xxi LIMITED WARRANTY xxiii CUSTOMER SATISFACTION GUARANTEE xxv Apple Computer Inc System Software License Agreement xxvii Chapter 1 Getting Started Finding a place for the computer and monitor 1 Plugging in the computer 2 Connecting the monitor 3 Connecting the mouse and keyboard 8 Turning the computer on 10 Problems starting up 11 Shutting down the comp...

Страница 8: ...etting Started With Mac OS Running the Basics tutorial 29 Using online help 30 Shutting down the computer 32 Sleep 33 Additional information about Mac OS 33 Chapter 4 Troubleshooting Common problems and solutions 35 Restarting the computer 36 The monitor is dark after you turn on the computer 37 Flashing question mark on start up 37 A floppy disk icon with an X in it appears 39 An icon with a sad ...

Страница 9: ...sion cards 59 Required tools 60 Removing the cover 60 How to remove the cover 61 Installing expansion cards 66 How to install a PCI card 66 Chapter 6 Adding Memory Adding memory 71 Required tools 71 Removing the cover 71 How to remove the cover 72 Removing and Installing RAM 77 What you need to know about adding RAM 77 Prepare the computer 79 Removing a DIMM 80 Inserting a DIMM 81 If the new RAM d...

Страница 10: ...ormation FCC Declaration of Conformity 115 Radio and television interference 115 DOC statement 116 CD ROM drive 117 Lithium battery warning 117 For use in European countries 118 Hard Disk ToolKit Personal Edition Reference Guide Introduction 123 Additional Documentation 123 Maintaining Data Integrity 125 Installing and Removing Hard Disk ToolKit PE 127 An Overview of Hard Disk ToolKit PE 131 The S...

Страница 11: ...OM ToolKit Reference Guide Quick Start 167 Installing CD ROM Toolkit 167 How To Use CD ROM ToolKit 169 Overview 169 Opening CD ROM ToolKit 170 Setting Up a CD ROM Drive 170 How To Use CDT Remote 179 Overview 179 Playing Audio Discs with CDT Remote 182 Troubleshooting 185 Overview 185 Troubleshooting Installation 185 Drive Setup Suggested Settings 187 Overview 187 Some Notes About Settings 188 Bits...

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Страница 13: ...s only one chassis type will be shown Where there is a significant difference between the two chassis types both will be shown PowerCenter Pro systems has a high speed PowerPC 604e processor PowerCenter Pro systems come with at least 16 MB of RAM built in video with 2 or 4 MB of video RAM at least a 2 GB hard drive a 16x CD ROM player a 1 MB level 2 cache built in Ethernet and two SCSI buses Detai...

Страница 14: ...0 708 6227 Minitower system front view Here are the key features of the Minitower system from the front mouse keyboard power key CD ROM drive keyboard monitor not included computer front panel power button programmer s interrupt button reset button floppy disk drive ...

Страница 15: ...e are the key features of the system from the rear PCI expansion slots sound out port X sound in port built in Macintosh standard video port 115 230 volt switch power input plug built in VGA video port g external SCSI port printer port W modem port G AAUI Ethernet port G 10Base T Ethernet port V ADB port ...

Страница 16: ... 708 6227 Low Profile system front view Here are the key features of the Low Profile system front panel mouse keyboard power key floppy disk drive keyboard computer front panel power button programmer s interrupt button reset button CD ROM player monitor not included ...

Страница 17: ...e the key components of the Low Profile system rear panel PCI expansion slots sound out port X sound in port G 10Base T Ethernet port G AAUI Ethernet port printer port built in VGA video port power cord socket 115 230 volt switch built in Macintosh standard video port V ADB port W modem port g external SCSI port ...

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Страница 19: ...any such claims Customers who did not purchase systems directly from Power Computing must contact the dealer they purchased their system from for assistance Returns for refund To return Hardware manufactured by Power Computing Corporation and purchased under Power s thirty day money back guarantee see the terms of the Customer Satisfaction Guarantee You must contact Customer Service for a Return M...

Страница 20: ...rdware is under warranty there shall be no charge to you for such repairs or replacement and the Hardware will be returned to you using the same class of service for shipping Otherwise Power s standard charges for parts labor shipping and handling will apply Shipment of hardware to Power For both types of returns all Hardware should be returned in the original packaging material accompanied by all...

Страница 21: ...dealer support Customers who purchased systems directly from Power Computing should contact Power Computing for assistance Customers who did not purchase systems directly from Power Computing must contact the dealer they purchased their system from for assistance Contacting Customer Service To contact Power Customer Service call 800 671 6227 fax 512 388 6798 or e mail custserv powercc com and desc...

Страница 22: ... For details on contacting Technical Support see Technical Support Contact Information on page 56 Be sure to include your model number serial number date of purchase and phone number with all correspondence We advise you to confirm receipt of all fax or e mail requests Technical Support telephone hours are as follows all times are United States Central Time Technical Support For help with a tech n...

Страница 23: ... purchase of the Hardware by the end user proof of purchase required If Power finds defective components materials or workmanship in your Hardware Power shall at its option either repair or replace the Hardware at no charge to you Reconditioned parts may be used in repairing your machine If Power is unable to repair or replace your Hardware within a reasonable time your exclusive remedy shall be a...

Страница 24: ...S OR IMPLIED POWER SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY PURSUANT TO THIS WARRANTY OR IN ANY OTHER WAY WITH RESPECT TO THE USE OF THE HARDWARE FOR ANY AMOUNTS REPRESENTING LOSS OF PROFITS LOSS OF DATA DOWNTIME LOSS OF GOOD WILL OR BUSINESS DAMAGE OR REPLACEMENT OF EQUIPMENT AND OR PROPERTY OR ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED ON OR USED WITH TH...

Страница 25: ...eceived by Power Computing on or before the tenth day after the RMA number is issued 2 Repack and seal the Hardware and all documentation software accessories registration cards and other materials originally supplied with the Hardware in the original packing material 3 Make sure that the RMA number is visibly legible on the box in at least three places 4 Ship the Hardware to Power Computing at th...

Страница 26: ...ll be mailed to the customer Other payment methods will involve appropriate refunds or credits according to Power s accounting department policies 7 Hardware received with any shipping charges due or after the tenth day after issuance of the RMA number will be refused by Power Computing and returned to the sender We will also return any Hardware that is not in like new condition and accompanied by...

Страница 27: ...ed environment so long as each computer in such environment is the subject of a license for the Apple Software however you many not electronically transmit the Apple Software from one computer to another over a net work You may also transfer all your license rights in the Apple Software and fonts the backup copy of the Apple Software and fonts the related documentation and a copy of this License t...

Страница 28: ...ted rights in the Apple Software its doc umentation and fonts as that term is defined in Clause 252 227 7013 c 1 of the DFARS and ii if the Apple Software and fonts are supplied to any unit or agency of the Unit ed States Government other than DOD the Government s rights in the Apple Software its documentation and fonts will be as defined in Clause 52 227 19 c 2 of the FAR or in the case of NASA i...

Страница 29: ...ES NOT WARRANT OR MAKE ANY REPRESENTATION OR GUARANTEE REGARDING THE AUTHENTICITY OR SECURITY OF ANY DIGITAL SIGNATURE GENERATED USING THE APPLE SOFTWARE OR ANY WARRANTY OR REPRESENTATION THAT THE PERSON OR ENTITY THAT IS USING SUCH A DIGITAL SIGNATURE HAS THE AUTHORITY TO DO SO NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR...

Страница 30: ...of competent jurisdiction finds any provi sion of this License or portion thereof to be unenforceable that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the par ties and the remainder of this License shall continue in full force and effect 10 Complete Agreement This License constitutes the entire agreement between the parties with respec...

Страница 31: ...place for the computer and monitor Think carefully about where to place your computer and monitor Here are some suggestions to help you find a good place Make sure there is a grounded three hole electrical outlet within a few feet Use a sturdy level table or desk as a work surface Make sure that you can position your monitor keyboard and mouse so that you can work comfortably See Appendix A Safety...

Страница 32: ...WARNING For your safety the computer is equipped with a three prong plug designed to be used with a grounded electrical outlet If you do not have access to an appropriate outlet have an electrician install one Do not use your computer with a three prong adapter in an ungrounded outlet To plug in the computer CAUTION Do not press the power switch on the front panel of the computer or the keyboard p...

Страница 33: ...d of the power cord into a grounded three hole electrical outlet If you have any expansion cards follow the instructions in Chapter 5 Installing PCI Expansion Cards on page 59 to install them now Connecting the monitor Your computer can be used with a wide variety of monitors The basic system comes with built in video circuitry and 2 MB of Video RAM A 4 MB VRAM video card is also available as an u...

Страница 34: ...style connectors CAUTION Do not connect monitors to both built in video ports simultaneously The internal video card will support only one output type at a time Use the Monitors and Sound control panel or the Control Strip in Mac OS to control how the monitor is configured See the Mac OS Guide available through the Guide menu marked with or the Mac OS documentation that came with your system for a...

Страница 35: ...two steps plugging in the monitor and connecting the monitor cable To plug in the monitor 1 Place the monitor on the location you have chosen 2 If necessary connect the power cord to the monitor Some monitors have permanently attached power cords 3 Plug the monitor power cable into a grounded three hole electrical outlet ...

Страница 36: ...n the back of the computer There are two types of built in video port connectors on the back of your computer Macintosh standard and VGA Connect your monitor to the appropriate port for your monitor The on board video automatically senses which port you are using CAUTION Do not connect monitors to both built in video ports simultaneously The internal video card will support only one output type at...

Страница 37: ...the monitor cable to the built in Macintosh standard port the larger of the two connectors If you are using a VGA monitor with a PC style connector connect the monitor cable to the built in VGA port the smaller of the two connectors Be sure to tighten the monitor cable connector screws that secure the monitor cable connector to the computer s video monitor connector ...

Страница 38: ...ing the mouse and keyboard Once you have connected the monitor you can connect the mouse and keyboard To connect the mouse and keyboard 1 Plug the mouse cable into one of the ADB ports on the keyboard There is an ADB port at each end of the keyboard use whichever one you prefer keyboard ADB ports ...

Страница 39: ...Getting Started For Technical Support Call 1 800 708 6227 PowerCenter Pro User s Guide 9 2 Plug the keyboard cable into the ADB port marked with V on the back of the computer ADB port ...

Страница 40: ...or keyboard and mouse are connected you can turn the computer on To turn the computer on 1 Turn on the monitor See the documentation that came with the monitor for the location of the power switch 2 Turn the computer on by pressing the keyboard power key marked with a triangle on the upper right corner of the keyboard keyboard power key ...

Страница 41: ...on on the front of the computer should be lighted Most monitors also have power lights which should also be on Is the video cable securely connected to the monitor and computer If you need to reattach the cable first turn off the computer and monitor Are the keyboard and mouse properly connected to the computer If you need to reconnect them first turn off the computer to avoid damage Is the bright...

Страница 42: ... s Guide For Technical Support Call 1 800 708 6227 Press the reset button on the front of the computer firmly and release it If these steps do not resolve the problem see Chapter 4 Troubleshooting on page 35 for additional help reset button ...

Страница 43: ...g with your computer it is very important to shut it down correctly To shut down the computer 1 Choose Shut Down from the Special menu in Mac OS You are prompted to save any unsaved files before shutting down OR 2 Press the power key on the keyboard A Shut Down dialog box is displayed Choose the Shut Down option by pressing the return key Sleep ...

Страница 44: ...arted 14 PowerCenter Pro User s Guide For Technical Support Call 1 800 708 6227 3 In the unlikely event that the system does not respond to mouse movement or the keyboard see Chapter 4 Troubleshooting on page 35 ...

Страница 45: ...uipment network cabling and modems See the figure below for the location of the ports In terms of port locations there is no significant difference between the Minitower and Low Profile systems built in Macintosh standard video port 115 230 volt switch power cord socket built in VGA video port W modem port g external SCSI port printer port G AAUI Ethernet port G 10Base T Ethernet port V ADB port X...

Страница 46: ...es in the Minitower enclosure and one internal hard drive on the Low Profile enclosure External SCSI devices such as scanners hard drives CD ROM drives and removable catridge drives can be connected to your computer using the 25 pin standard SCSI connector on the rear of the computer An external 50 pin SCSI port may be available on the back of your UltraSCSI PCI card This connector supports wide S...

Страница 47: ... devices the ID is displayed on the back of the device You usually change it by pressing small buttons above or below the number display For some external and most internal devices changing the ID requires setting switches or moving jumpers Changing the ID requires turning your computer and any connected external devices off Refer to the documentation that came with the device for exact instructio...

Страница 48: ... name and other parameters of all of the SCSI devices on the bus see example below The 20 MB per second UltraSCSI bus is Bus 1 the conventional 5 MB per second SCSI bus is Bus 0 Ensuring proper termination For a SCSI chain to work properly it must be terminated correctly The basic rule about SCSI termination is simple the device at the end of the chain must be terminated Active termination is reco...

Страница 49: ...s that are difficult to remove If you have an internally terminated device place it at the end of the chain and remove or disable external terminators from other devices in the chain If you have an internally terminated device place it at the end of the chain and remove or disable external terminators from other devices in the chain If none of the devices are internally terminated place an externa...

Страница 50: ...r and the SCSI device 2 Make sure that the device has a unique SCSI ID from 0 to 6 For details see Setting the SCSI ID on page 17 3 Connect the device to the computer s SCSI port or to the last device in the chain using the appropriate cable 4 Make sure that the last device in the chain is terminated Some devices require an external terminator while others are internally terminated Active terminat...

Страница 51: ...ser program to tell the Mac OS which port you are using See the Mac OS Guide or the Mac OS manual which came with your system for information about the Chooser To connect the printer follow the instructions that came with it Connecting input devices Use the computer s ADB port marked with V to connect input devices such as a mouse trackball graphics tablet or bar code reader Depending on their pow...

Страница 52: ...ors and cables are available from several vendors Follow the instructions that came with the connector and cabling Connecting to an Ethernet network The computer has two built in ports marked with G for connecting to high speed Ethernet networks Using the appropriate AAUI adapter you can connect to standard Ethernet wiring such as 10Base T thick coax and thin coax Adapters are available from sever...

Страница 53: ...ce has a different kind of connector you can buy an adapter at an electronics store Connecting an audio device To play or record sounds connect an audio device to your computer If you want to use your computer to work with the sound produced by a device like a microphone CD or tape player attach it to the sound input port If you want to use a device such as a tape recorder or external speakers to ...

Страница 54: ... the Monitors and Sound control panel Connecting external speakers You can connect external amplified speakers to your computer to take advantage of its high quality stereo sound output You need a cable with stereo mini plugs on each end to connect the speakers In some cases you connect the cable to one of the speakers and then use speaker wire to connect the second speaker In other cases you use ...

Страница 55: ...es the speakers themselves may also have a volume control See the Mac OS Guide for information about controlling the volume Connecting a microphone You can connect a microphone to your computer via the sound input port The microphone can be used for recording sounds or for issuing spoken commands to your computer The computer requires the Apple PlainTalk Microphone pictured below PlainTalk softwar...

Страница 56: ...dio Player controls the output level of the CD ROM player and should normally be set at maximum volume The CD ROM output then may be routed from the CD ROM player to any of several outputs The volume you hear from the audio CD is controlled by one of several controls depending on which output you are using as shown in the following table Output Device Volume Control Internal speaker Monitors and S...

Страница 57: ... adjust the internal speaker or sound out settings open the Monitors and Sound control panel and select the Sound button at the top of the dialog box then view or adjust the appropriate control If you want to turn off the sound to the internal speaker select the Mute check box in the Computer Speaker Volume control ...

Страница 58: ......

Страница 59: ... came with your system Running the Basics tutorial Mac OS includes a tutorial program called Mac OS Tutorial that shows you how to use the fundamental features of the software If you are brand new to Mac OS we suggest you complete the tutorial before you begin working with your computer In Mac OS you use the mouse for tasks such as choosing menu commands or starting programs When you move the mous...

Страница 60: ... hard disk 2 Double click the folder called Mac OS Tutorial The folder opens displaying the Mac OS Tutorial Part 1 icon 3 Double click the Mac OS Tutorial P a r t 1 icon The program starts up displaying an introductory screen 4 Follow the on screen instructions to complete the tutorial Using online help Mac OS and many applications that run under it include an online help system with information a...

Страница 61: ...cal Support Call 1 800 708 6227 PowerCenter Pro User s Guide 31 2 Choose Mac OS Guide from the Guide menu marked with or press x x x x shift The Mac OS Guide window appears 3 Follow the on screen instructions to get the information you need ...

Страница 62: ...are finished working with your computer it is very important to shut it down correctly To shut down the computer 1 Choose Shut Down from the Special menu in Mac OS You are prompted to save any unsaved files before shutting down OR 2 Press the power key on the keyboard A Shut Down dialog box is displayed S S S Sl l l le e e ee e e ep p p p ...

Страница 63: ...espond to mouse movement or the keyboard see Restarting the computer on page 36 Sleep If you choose the Sleep option in the Special menu or shutdown dialog the system enters energy saving sleep mode The monitor will dim if it is an energy saving monitor and the mouse will stop responding to movement For information on how to use energy saving functions see Energy Saver in the Mac OS Guide To wake ...

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Страница 65: ...purchased their system from for assistance Common problems and solutions As you use your computer you may occasionally encounter a problem A high proportion of the problems you may encounter are described and dealt with in this section For those problems rather than go through a general troubleshooting procedure we just list the problem along with a logically ordered list of their most common solu...

Страница 66: ...If the mouse is still working choose Restart from the Special menu If an error dialog box is displayed it may have a Restart button If the mouse is not working try holding down the x and control keys while pressing the keyboard power key This key combination restarts the computer but should only be used when you cannot use the Restart menu command control key x key keyboard power key reset button ...

Страница 67: ...he CD ROM etc This is typically caused by lack of a bootable device a device interfering in the boot up process or a corrupted System Folder 1 VERIFY that all external SCSI devices such as hard drives and scanners are turned on and properly configured as detailed in Using Hard Disk Toolkit PE to test and repair SCSI disks starting on page 48 One of the main causes of a flashing question mark is a ...

Страница 68: ...ng Disk First Aid starting on page 47 5 If Disk First Aid is unable to repair the hard disk RE INITIALIZE it using Hard Disk Toolkit as detailed in Using Hard Disk Toolkit PE to test and repair SCSI disks starting on page 48 Re initializing the hard disk will erase all its contents After re initializing re install the system software as detailed in Using the System Software installer starting on p...

Страница 69: ...Support for assistance A floppy disk icon with an X in it appears You inserted a non start up floppy disk during the start up process If you wait a few seconds the computer will start up normally from the hard disk Remember to insert floppy disks only after the start up process is complete when the Mac OS desktop is visible If the system does not start up power down and restart holding the mouse b...

Страница 70: ...e the internal drive from the startup sequence and force your system to boot from the CD ROM if you have it in place by holding down the shift option x and delete keys the x key is also called the command or key on some keyboards when you start up Use the Hard Disk Toolkit PE utility on your CD ROM drive to mount the hard drive see Mounting the hard disk starting on page 49 for details Use the Dis...

Страница 71: ...system software as described in Using the System Software installer on page 51 If the problem continues you may be using an incompatible program Verify that the applications system extensions and control panels on your computer are compatible with your system software No characters appear on the screen when you type Use the mouse pointer to click in the window in which you want to type This ensure...

Страница 72: ...atible with your system software You may need to update some of your software Restart your computer without extensions To restart without extensions hold down the Shift key as you restart If your software works properly you probably have an incompatible system extension or control panel See the Mac OS Guide for information about using the Extensions Manager control panel to isolate the problem You...

Страница 73: ...rupted software In order to isolate the issue it is necessary to use a process of elimination to find the single element that is the source of your issue The method presented here is a general one designed to demonstrate the way to approach troubleshooting your computer Though variations may need to be made in this approach for specific situations this process provides a general guideline you may ...

Страница 74: ...d Mac OS 7 6 x Base 3 If after setting the computer to Mac OS 7 6 x Base the issue does not occur it is most likely related to a conflicting or corrupted extension Turn the disabled extensions on one by one restarting the computer each time and verifying that the extension you just added back is not the source of your issue If your issue returns after adding back an extension disable that extensio...

Страница 75: ...in Re initializing the hard disk starting on page 50 The issue may be related to a low level software issue on the hard disk Re initializing the hard disk will remove all data from the hard drive eliminating possible corruption CAUTION Re initializing the hard disk will remove all data from it Make certain you have backed up your files prior to initializing the drive 9 If you are still unable to r...

Страница 76: ...g the hard disk and the Power CD The hard disk will most likely be highlighted 1 SELECT the Power CD icon by clicking on it one time 2 CLOSE the Startup Disk control panel 3 SELECT Restart from the Special menu Tip If the CD ROM ejects upon restart push it immediately back in Otherwise the CD will not be present when the computer needs it for startup Method 2 The Startup Key sequence If the comput...

Страница 77: ...er should now boot from the Power CD Tip When you use the Startup key sequence to boot from the Power CD you will notice that hard disk does not automatically show up on the desktop when the computer is finished booting This is because the startup key sequence suppresses the hard disk at startup allowing the computer to start from the Power CD In order to test or repair the hard disk you must firs...

Страница 78: ...2 PRESS the Repair button in the lower left hand corner of the Disk First Aid window B Issues were found but Disk First Aid could not repair them The issues found were too severe to be fixed by Disk First Aid If you own another disk repair program you may try using it to repair the drive If the second disk repair program is unsuccessful or you do not have another disk repair program re initialize ...

Страница 79: ...nting it To mount a hard disk 1 SELECT the device you wish to mount then 2 PRESS the Mount button located at the top of the Hard Disk Toolkit PE main window Testing the hard disk If a hard disk seems to be performing unreliably you may use Hard Disk Toolkit PE to test the physical integrity of the hard disk This test goes a step further than Disk First Aid as it tests the actual medium rather than...

Страница 80: ...remove all data from it Make certain you have backed up your files prior to initializing the drive 1 SELECT the device you wish to mount then 2 CHOOSE the Autoinitialize command from the Devices menu You will be presented with a warning message which states The disk at ID x already has data on it Initializing it will wipe out all existing data with no possibility of recovery 3 PRESS the Continue b...

Страница 81: ...d custom installs Either of these install types can be used to update the existing System Folder or to create a whole new System Folder altogether Please make certain you are booted up from the Power CD as detailed in Starting up from the Power CD starting on page 46 before performing any system software installations Launching the installer 1 OPEN the Power CD 2 OPEN the System Software Installer...

Страница 82: ... lead you through reading the readme file updating your hard disk driver choosing a disk for installation and installing the system software When you click on the Install the Software icon the install window will be displayed That window contains a list of the software components available for installation with an X in the box by each component which is to be installed You can accept the options s...

Страница 83: ...the system software installation Custom install The system software installer also allows you to install specific categories or pieces of system software without having to re install all the system software For example using the custom install option you can re install a general class of software such as Cyberdog or QuickDraw GX A custom install is most often used to replace a specific component o...

Страница 84: ...s shown in the list labeled Optional Software If you are doing a clean install you must select Mac OS 7 6 and FWB CD ROM Toolkit 2 Click on the Options button on the lower left side of the Software Installation screen 3 The options screen will present a dialog box with an option Create new System Folder The options screen may also present a dialog box with an option Check Destination Disk if you w...

Страница 85: ...he new system folder one item at time After adding an item to the system folder restart and verify that the issue does not return If the issue does return remove the software you just added and contact that software s manufacturer 9 Once all non Apple system software has been reinstalled into the new System Folder REMOVE the Previous System Folder from the hard drive by dragging it to the trash Re...

Страница 86: ...omputer You must perform a complete shutdown selecting Restart from the from the Special menu or pressing the Restart button is not sufficient 2 Press the Power key on your keyboard and immediately press and HOLD down the x Option P and R keys on the keyboard simultaneously 3 Continue holding these keys You will hear a startup chime After the chime RELEASE the keys The PRAM should be reset Some of...

Страница 87: ...om their use You can usually obtain the version number of the software you are using by clicking once on the programs application icon and selecting Get Info from the File menu Have your computer serial number available The serial number is located on a white sticker either on the back or bottom of the computer This will help our technicians identify the configuration of your system as well as you...

Страница 88: ...ts true source Isolating your computer prior to contacting Power Technical Support will help facilitate the resolution of the issue you are experiencing in a timely manner Thank you for calling Our technicians are trained to assist you as quickly and efficiently as possible Be assured when you call Power Technical Support that we will make every effort to assist you in resolving your issue and in ...

Страница 89: ...s are significant both types will be illustrated where there is no significant difference one chassis type will be illustrated What you need to know about adding expansion cards You can install PCI cards on the PCI riser card which is plugged into the mother board on your computer For example you can increase processing power improve graphics and video performance or add networking and communicati...

Страница 90: ...uthorized service provider Refer to the documentation that came with the card Required tools A small regular slot head screwdriver or a small coin A small Phillips head screwdriver Removing the cover Installing expansion cards requires that you remove the computer s cover The cover is designed for easy removal CAUTION If you are not proficient with electronic equipment Power Computing Corporation ...

Страница 91: ... electrical outlet Leaving the computer plugged in ensures that it is grounded 2 If the monitor is on top of the computer disconnect it if necessary and set it aside Otherwise it s going to be awkward to remove the computer cover 3 Disconnect everything but the power cord from the back of the computer 4 Rotate the computer so that its back panel faces you 5 Remove the screws and cover as follows I...

Страница 92: ...ve by hand use a small coin or a flat bladed screwdriver to loosen the screws Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover 3 Gently but firmly pull apart the bottom corners of the cover pull the cover toward you slightly lift it off and set it aside cover chassis thumb screws thumb screws ...

Страница 93: ... so that the base faces you 5 If you have a Minitower chassis remove the four Phillips head screws from the corners of the base and put them where you will be able to find them later These Phillips head screws are for the base only don t use the Phillips screws for the cover or the thumb screws for the base 6 Remove the Minitower base and set it aside base Phillips head screws ...

Страница 94: ...cover and put them where you will be able to find them when you re ready to replace the cover One thumb screw is at the top of the cover to the left of center the other two are on the sides If necessary use a small coin or a flat bladed screwdriver to loosen the screws 2 Gently but firmly pull apart the bottom corners of the cover pull the cover toward you slightly lift it off and set it aside thu...

Страница 95: ...e hard disk drive to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 1 on page 61 for this to work To replace the cover reverse the cover removal steps and re connect everything CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer metal plate hard disk drive ...

Страница 96: ...cover starting on page 60 for instructions WARNING Make sure the computer is powered down before removing the cover CAUTION Touch the metal plate over the hard disk drive to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 1 on page 61 for this to work CAUTION Use an anti static grounding strap and handle cards by the non meta...

Страница 97: ... cover screw at the top of the slot cover and put it somewhere you will find it later then pull the slot cover toward you so that the tongue at the bottom of the cover slides out of the groove in the chassis 4 Remove the card from its static proof bag Hold the card by its non metallic edges and its metal bracket to avoid touching components or contacts on the board slot cover screw slot cover groo...

Страница 98: ...e card over the slot Make sure that the connector on the bottom of the card lines up with the socket on the riser card the slot cover on the card lines up with the slot on the back panel the slot cover tongue fits into the groove at the base of the slot socket groove connector tongue slot cover slot cover screw slot ...

Страница 99: ...hole on the slot cover should line up with the slot and the screw hole on the chassis Replace and tighten the screw you removed from the slot cover 7 If your system is a Minitower replace the base 8 Replace the computer cover tighten the thumb screw s and re connect everything CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer WARNI...

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Страница 101: ...s for RAM Make sure that the memory modules you purchase are compatible with your computer See Appendix B Technical Information on page 107 for technical specifications Required tools A small regular slot head screwdriver or a small coin A small Phillips head screwdriver Removing the cover Installing RAM requires that you remove the computer s cover The cover is designed for easy removal CAUTION I...

Страница 102: ...ved How to remove the cover 1 Shut down the computer and turn off the monitor but leave the computer plugged in to the electrical outlet Leaving the computer plugged in ensures that it is grounded 2 If the monitor is on top of the computer disconnect it if necessary and set it aside 3 Disconnect everything but the power cord from the back of the computer 4 Rotate the computer so that its back pane...

Страница 103: ...d use a small coin or a flat bladed screwdriver to loosen the screws Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover 3 Gently but firmly pull apart the bottom corners of the cover pull the cover toward you slightly lift it off and set it aside cover chassis thumb screws thumb screws ...

Страница 104: ...the base faces you 5 If you have a Minitower chassis remove the four Phillips head screws from the corners of the base and put them where you will be able to find them later These Phillips head screws are for the base only don t use the Phillips screws for the cover or the thumb screws for the base 6 Remove the Minitower base and set it aside base Phillips head screws ...

Страница 105: ... put them where you will be able to find them when you re ready to replace the cover One thumb screw is at the top of the cover to the left of center the other two are on the sides If necessary use a small coin or a flat bladed screwdriver to loosen the screws 2 Gently but firmly pull apart the bottom corners of the cover pull the cover toward you slightly lift it off and set it aside thumb screws...

Страница 106: ...sk drive to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 1 on page 72 for this to work To replace the cover reverse the cover removal steps and re connect everything CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer metal plate hard disk drive ...

Страница 107: ...00 708 6227 PowerCenter Pro User s Guide 77 Removing and Installing RAM What you need to know about adding RAM The computer has four DIMM slots on the motherboard near the front panel see the illustration below DIMM slots motherboard front panel ...

Страница 108: ...odules of higher capacity see Inserting a DIMM on page 81 CAUTION If you are not proficient with electronic equipment Power Computing Corporation recommends that you have a certified technician install RAM If you attempt to install RAM yourself any damage you may cause to your equipment will not be covered by the limited warranty on your computer Please call technical support at 1 800 708 6227 for...

Страница 109: ...e 71 for instructions WARNING Make sure the computer is powered down before removing the cover CAUTION Touch the metal plate over the hard disk drive to discharge any static electricity that might have built up on your clothes or body The system must be plugged in see step 1 on page 72 for this to work CAUTION Use an anti static grounding strap and handle memory modules by the non metallic edges o...

Страница 110: ... lever end 3 If the DIMM module does not come free press the DIMM lever down again 4 Grasp the DIMM module with one hand at each end and rock the module up and out of the slot by pulling first on one end and then the other 5 When you are finished with DIMM removal and insertion replace the cover and reconnect external cables to your computer CAUTION Be careful not to get any cables caught in the c...

Страница 111: ...1 on page 72 for this to work CAUTION Use a grounding strap and handle memory modules by the non metallic edges only 1 To insert a DIMM module hold the module with one hand at each end with the contacts down and the chip side of the DIMM toward the front of the computer Notice that there are two notches in the contact edge of the DIMM module 2 Lower the DIMM squarely to the slot so that the notche...

Страница 112: ...ers When you are finished if your system is a Minitower replace the base On all systems replace the cover on the computer replace and tighten the thumb screw s and re connect the external cables CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer If the new RAM doesn t work After you have put the system back together if either the sy...

Страница 113: ...Pro User s Guide 83 Double check the information that came with your memory module against the memory specifications listed in RAM configurations on page 110 to make sure you are installing compatible RAM If the RAM is defective return it to your vendor for replacement ...

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Страница 115: ...e capability on the Low Profile system is to add an external drive device CAUTION The combined power consumption of the drives you install internally must not exceed the limits of your computer Refer to the documentation that came with your drive for its power consumption rating and to Power requirements on page 111 in this manual for the power consumption limit for your computer Installation step...

Страница 116: ...it on and ground it as directed by the device s instructions before touching any components inside the computer CAUTION Never turn the computer on or operate the computer with the cover removed CAUTION Never bump the hard drive against any hard surface A sharp blow can cause major damage immediately and or reduce the life of your drive Preparing the drive Your computer uses SCSI Small Computer Sys...

Страница 117: ...k is assigned SCSI ID 0 Every other device you install must have a unique number from 1 to 6 Drives provided by Power normally come with SCSI ID pre set as follows where bus 1 is the high speed 20 MB per second UltraSCSI bus and bus 0 is the 5 MB per second bus To determine what SCSI IDs have already been assigned to which devices go to the Hard Disk Toolkit PE folder in the Utilities folder on yo...

Страница 118: ...Installing Internal Drives 88 PowerCenter Pro User s Guide For Technical Support Call 1 800 708 6227 The 20 MB per second UltraSCSI bus is Bus 1 the conventional 5 MB per second SCSI bus is Bus 0 ...

Страница 119: ... 6227 PowerCenter Pro User s Guide 89 2 If you are installing a 3 5 inch drive in a 5 25 inch drive bay install a 3 5 inch drive in a 3 5 to 5 25 inch adapter 3 5 to 5 25 inch adapters are available at most computer parts stores 3 5 inch to 5 25 inch drive adapter ...

Страница 120: ...o front accessible internal 5 25 inch and one non accessible 3 25 inch drive bay which you can install a hard drive but not a removable media drive into The other bays are normally occupied by the floppy disk drive the hard drive and the CD ROM drive which come with the system The location of the available 5 25 inch bays on the Minitower system is shown below available 5 25 inch drive bays ...

Страница 121: ... Internal Drives For Technical Support Call 1 800 708 6227 PowerCenter Pro User s Guide 91 The available Minitower 3 5 inch drive bay is above the floppy disk drive available 3 5 inch drive bay floppy disk drive ...

Страница 122: ...ver Installing internal drives require that you remove the computer s cover The cover is designed for easy removal 1 Shut down the computer and turn off the monitor but leave the computer plugged in to the electrical outlet Leaving the computer plugged in ensures that it is grounded 2 Disconnect everything but the power cord from the back of the computer 3 Rotate the computer so that its back pane...

Страница 123: ...b screws are in too tight to remove by hand use a small coin or a flat bladed screwdriver to loosen the screws Put the thumb screws somewhere safe where you ll be able to find them when you re ready to replace the cover 5 Gently but firmly pull apart the bottom corners of the cover pull the cover toward you slightly lift it off and set it aside cover chassis thumb screws thumb screws ...

Страница 124: ...e 90 The CD ROM drive In order to install a drive in either of the available 5 25 inch drives in the Minitower system it is usually much easier if you first remove the CD ROM drive However you may be able to install a small drive that doesn t use removable media such as a hard drive without removing the CD ROM drive by sliding it in from the back angling it down to clear the power supply If the dr...

Страница 125: ...For Technical Support Call 1 800 708 6227 PowerCenter Pro User s Guide 95 1 To remove the CD ROM drive first disconnect the sound SCSI and power connectors from the rear of the drive sound connector SCSI connector power connector ...

Страница 126: ...7 2 Remove the screws on both sides of the CD ROM drive which hold the drive in place and put them where you ll be able to find them later Note These screws are different from the four thumbscrews which hold the cover on keep them separate 3 Slide the CD ROM drive out through the front of the chassis ...

Страница 127: ...ont access If you are installing a drive which needs to be accessible from the front such as a removable cartridge drive you must remove the metal plate from the front of the bay you are planning to use and the plastic insert from the front panel If you don t need front access skip to step 6 on page 100 ...

Страница 128: ...l plate across the front of the drive bay remove the screw holding it on the left side as you face the front of the computer swing that side of the metal plate back and pull the metal plate out If the drive you are installing doesn t use removable media do not remove the metal plate or the plastic filler panel metal plate ...

Страница 129: ... the bay is still in place and you are installing a drive which uses removable media such as a CD ROM drive or a removable cartridge drive reach into the empty drive bay and press firmly on the middle of the plastic insert to pop it out the front of the computer The plastic insert is very flexible and should pop out quite easily plastic filler panel ...

Страница 130: ...d below being careful not to crimp or fold any cables The drive slides into the bay and the four threaded holes in the sides of the drive two on each side should line up with the screw slots in the side of the bay Install the drive so that it faces up if it isn t clear which way the drive should face e g hard drives assume that the connectors should be in the back and that the SCSI connector key s...

Страница 131: ... ends but no other devices must be terminated See Ensuring proper termination on page 18 for details Note There is a key in the middle of the top of the SCSI connector and a notch in the cable connector which matches the key to ensure that the cable is not plugged in upside down If the cable resists being plugged in check to make sure the key and slot are mating correctly 8 Find an unused 4 pin po...

Страница 132: ...mall connector Make sure the connectors are snug 10 Re insert the speaker in the bezel and replace the bezel 11 Replace the cover reconnect system components turn main power back on and restart the computer CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer Install software drivers Some SCSI devices require special software called d...

Страница 133: ...make sure that no pins are bent and that the connection is keyed properly Bent pins may be carefully straightened with a very small screwdriver 4 Make sure that the drive s power cable is plugged in and seated firmly 5 If it is a CD ROM drive make sure the audio cable is properly connected and seated firmly at both ends 6 Make sure that each device in the internal SCSI chain has its own unique SCS...

Страница 134: ...t Call 1 800 708 6227 CAUTION Be careful not to get any cables caught in the cover or the fan housing when you put it back on the computer If these steps do not correct the problem contact the drive manufacturer or Power Computing Technical Support at 1 800 708 6227 for assistance ...

Страница 135: ...d Do not use it if you spill liquids on it Turn off the computer before removing its cover Never operate the computer without its cover Follow the safety instructions in this manual A warning alerts you of a potential health or safety hazard A caution notice alerts you of potential harm to your computer or its components Health related information about computer use The way you set up and use your...

Страница 136: ... Like any activity that involves sitting for long periods of time using a computer can make you tired and stiff In addition using a keyboard and mouse improperly can sometimes be associated with RSIs repetitive stress injuries particularly in the wrists Follow these suggestions to prevent discomfort Take frequent breaks Stand up stretch and walk around These breaks are not wasted time They help yo...

Страница 137: ... Profile Model 604e 210 PowerPC 604e at 210 MHz Memory Minimum 16 MB RAM expandable to a maximum of 512 MB 4 MB read only memory ROM 8 K of non volatile parameter memory 1 MB of synchronous burst static RAM used as Level 2 cache for the PowerPC Processor 3 3 volt 5 volt supported when jumper is enabled on the main logic board Disk drives 1 4 MB high density MFM GCR floppy disk drive supporting Mac...

Страница 138: ...ts peak to peak nominal into 6 5 kΩ Input through output signal to noise ratio 86 decibels dB with no audible discrete tones Bandwidth 10 Hz 19 kHz 2 dB at 44 1 kHz sample rate Total harmonic distortion plus noise Less than 0 06 measured 30 Hz 60 kHz with a 2 V p p sine wave input Interfaces Dual SCSI bus support with an internal UltraSCSI bus 20 MB sec and Conventional SCSI bus 5 MB sec Internal ...

Страница 139: ...d input Standard Macintosh 15 pin video connector and 15 pin SVGA connector AC line input Line voltage 100 240 volts AC RMS single phase not auto ranging Frequency 50 60 Hz Power 400 watts maximum DC power 200 watts maximum for Minitower systems 145 watts maximum for Low Profile systems Clock and calendar CMOS circuitry with long life 3 6 volt lithium battery 1 2 AA cell Keyboard and mouse Support...

Страница 140: ...gurations The PowerCenter Pro has four slots for memory modules or DIMMs The computer will work with a number of different memory configurations from a minimum of 8 MB to a maximum of 512 MB Follow these guidelines when configuring your system s RAM DIMM slots can accept 8 16 32 64 and 128 MB DIMMs All DIMMs must be 168 pin fast paged mode 60 nanosecond RAM access time or faster Slower DIMMs will ...

Страница 141: ...ailable to monitors of various sizes connected to the computer s monitor ports Power requirements Apple Desktop Bus Maximum power draw for all devices 500 mA Mouse power up to 10 mA Keyboard power 25 80 mA depending on keyboard model Table B 1 Built in monitor port color levels Monitor Resolution Colors or Grays 2 MB RAM 4 MB RAM 12 Color 512 X 384 Millions Millions 13 or 14 VGA 640 X 480 Millions...

Страница 142: ...sumption of all devices meets the following guidelines For Minitower systems Device Voltage Current Power Microphone 5 V 20 mA 100 mW GeoPort Telecom Adapter 5 V 500 mA 2 5 W Device Voltage Current Power PCI card per slot 3 3 V and 5 V combined 4 5 A 3 A 15 W combined 12 V 0 5 A 6 0 W 12 V 0 1 A 1 2 W 3 3 V 9 0 A 30 W 5 V 10 A 50 W PCI cards total 12 V 2 5 A 30 W 3 slot maximum 12 V 0 5 A 6 W Inte...

Страница 143: ...r Low Profile systems Device Voltage Current Power PCI card per slot 3 3 V and 5 V combined 4 5 A 3 A 15 W combined 12 V 0 5 A 6 0 W 12 V 0 1 A 1 2 W 3 3 V 5 0 A 16 W 5 V 5 0 A 25 W PCI cards total 12 V 1 7 A 20 W 3 slot maximum 12 V 0 35 A 4 2 W Internal storage device 5 V 4 0 A 20 W 12 V 1 7 A 20 W ...

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Страница 145: ...installed and used properly that is in accordance with the manufacturer s instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules These specifications are designed to provide reasonable protection against such interference ...

Страница 146: ...ngton DC 20402 Important Changes or modifications to your computer not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components It is important that you use shielded cables and connectors between sys...

Страница 147: ...Class 1 laser product The Class 1 label located on the computer indicates that the drive meets minimum safety requirements A service warning label is on the CD ROM drive inside the computer Lithium battery warning The computer contains a lithium battery to power the clock and calendar circuitry CAUTION Danger of explosion if battery is replaced incorrectly Replace only with the same or equivalent ...

Страница 148: ...ion 118 PowerCenter Pro User s Guide For Technical Support Call 1 800 708 6227 For use in European countries Use an HAR approved power cord with proper plug configuration Bitte nur mit zugelassener HAR Stromkabel benutzen ...

Страница 149: ...Print the software serial number here RB290343999 Hard Disk ToolKit Personal Edition Reference Guide 970420 ...

Страница 150: ...the restrictions and limitations imposed by the copyright laws of the United States of America Under the copyright laws neither the programs nor the manual may be cop ied reproduced translated transmitted or reduced to any printed or electronic medium or to any machine readable form in whole or in part without the written consent of FWB 1996 1997 FWB Software LLC 1997 Power Computing Corporation A...

Страница 151: ...WORK OR CREATE DERIVATIVE WORKS BASED UPON THIS SOFTWARE OR ANY PART THEREOF 3 Termination This license is effective until terminated This license will terminate immediately without any notice from FWB if you fail to comply with any of its provisions Upon termination you must destroy the Software and all copies thereof You may terminate this license at any time by destroying the Software and all c...

Страница 152: ...s that are the same as or similar to those specified above 7 General This license will be construed under the laws of the state of California except for that body of law dealing with conflicts of laws if obtained in the United States or the laws of jurisdiction where obtained if obtained outside the United States If any provision of this license is held by a court of competent jurisdic tion to be ...

Страница 153: ...ng Adobe Acrobat is not installed you will need to reinstall Acrobat Reader 3 0 Open the Install Acrobat Reader 3 0 application and follow the onscreen instructions The installer application can be found by opening the following folders CD Extras Adobe Acrobat 3 0 Install Acrobat Reader 3 0 The manual can not be viewed if the Power CD is your current startup disk Registration Complete the registra...

Страница 154: ...formation on installing the Mac OS software onto a hard disk refer to the user guide that was supplied with your computer Upgrading to Hard Disk ToolKit PE versions 2 0 and later Read this section if you have drives formatted with earlier versions of Hard Disk ToolKit PE or a non FWB software product Information for owners of disk devices that are currently in use Users of earlier versions of Hard...

Страница 155: ...available to ensure the safety of your data However only you can take full responsibility for the integrity of your computing environment Whether you are a computing profes sional or a home user you should always Regularly back up the data stored on your disks Prevent computer viruses from entering your system Backing up your data Backing up your data is an essential task the importance of which c...

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Страница 157: ...OM that came with your system and is ready to run The Hard Disk ToolKit PE as well as the Power CD SystemSoftware Installer also contain an installer file if you want to install Hard Disk ToolKit PE onto one of your hard disks either separately or as a part of a systemsoftware installation If you choose to do this see Installing Hard Disk ToolKit PE on page 128 Figure 7 1 The Hard Disk ToolKit PE ...

Страница 158: ...lizes and partitions SCSI IDE disk devices FWB Mounter Hard Disk ToolKit PE folder This application scans SCSI IDE buses and mounts unmounts devices and or volumes without the need to launch Hard Disk ToolKit Personal Edition Device Data file Hard Disk ToolKit PE folder This resource is used by HDT to optimize the settings for nearly every hard drive manufactured for the Macintosh Read Me First fi...

Страница 159: ...sonal Edition Ensure that the installation of Hard Disk ToolKit Personal Edition soft ware onto your hard disk is successful Follow these preparatory steps prior to the actual installation of HDT PE software 1 Disable any virus protection software 2 Turn off file sharing from the Apple menu choose Control Panels then select Sharing Setup click on the Stop File Sharing button 3 Remove older modules...

Страница 160: ...follow the instructions in Installing System Software in your Power Computing User s Guide 1 Insert the Power CD into your CD ROM drive 2 Open the Utilities folder on your Power CD 3 Open the Hard Disk ToolKit PE Folder 4 Double click on the Hard Disk ToolKit PE folder to open it 5 Drag the Hard Disk ToolKit PE folder to the Utilities folder of your Hard Disk ...

Страница 161: ...al Edition is a fully functional disk manage ment utility software for SCSI and IDE storage systems for the Power Macintosh Macintosh Use Hard Disk ToolKit PE as a standard format ting utility for all single disk drives and removable media drives Hard Disk ToolKit PE Displays all peripheral devices across all SCSI and IDE buses in one convenient window IDE is also known as ATA The terms IDE and AT...

Страница 162: ...e devices will also be displayed in the Selector window HDT PE supports other manufacturers SCSI accelerator boards as long as they are SCSI Manager 4 3 compliant Making a selection Select a single device or volume by clicking on it once anywhere in the row in which it appears The currently selected device is highlighted in the Selector window A different drive volume can then be selected by using...

Страница 163: ...e online manual 4 4 4 4 Title bar The name of the computer that Hard Disk ToolKit PE runs on is presented in the title bar of the main window The name of the computer is determined in the Mac OS s Sharing Setup control panel 5 5 5 5 Toolbar Click on a button in the toolbar to perform a function on the highlighted item s in the Selector window Alternatively drag a selected device and drop it on a b...

Страница 164: ... built in SCSI buses then the first bus is 0 and the second bus is 1 Type Hard Disk ToolKit PE displays all types of SCSI and IDE storage devices including hard disks removable media drives e g SyQuests CD ROM players tape drives and non storage devices such as scan ners Capacity Unallocated The formatted capacity of a disk device and its unallocated free space are displayed here presented in the ...

Страница 165: ...e dis played here Volume s The name s of the volume s that have been created on the storage device are displayed here Because of space limitations all the vol umes that might exist on a device may not be visible here To see all volumes on a device choose the Get Info or View Partitions com mand The Partition List Window Use the Partition List window to view the individual partitions of a specific ...

Страница 166: ... in the online manual For more information on driver partitions see All About Drivers in the online manual You may see the Apple_Free partition type this is unallocated free space The free space partition on the disk cannot be mounted to the Desktop Mountable partitions also known as volumes are created from free space To transform unallocated free space into a mountable volume see Creat ing New V...

Страница 167: ...can have a user specified title this is also the name that appears on the Desktop Other partitions show the title of the driver or driver component Name The name signifies the nature of the partition All simple HFS parti tions have the name Mac OS Type There are several types of partitions used by the Macintosh A simple volume that mounts to the Desktop is of the Apple_HFS type Parti tion maps are...

Страница 168: ...n on this feature see Resizing volumes in the online manual Delete A volume s partition can be deleted by selecting it in the Partition List window and then clicking Delete For more information on this fea ture see Deleting partitions in the online manual The Delete command will erase any data contained within the selected partition be sure to back up your valuable data before you delete ...

Страница 169: ...read Chapter 3 An Overview of Hard Disk Tool Kit PE before proceeding with this chapter For more detail on using Hard Disk ToolKit PE see the online manual HDT PE is a powerful application that formats and partitions SCSI and IDE storage devices Back up all valuable data before using HDT PE Starting Hard Disk ToolKit Personal Edition To start Hard Disk ToolKit PE double click the Hard Disk ToolKit...

Страница 170: ...ng a Device s Driver on page 152 Update an older FWB driver Updating a Device s Driver on page 152 Update the driver of a device that was not originally formatted with Hard Disk ToolKit PE Updating a Device s Driver on page 152 Create new volumes on a previously formatted disk device Creating New Volumes in the online manual Delete an existing volume Deleting Volumes from a Device in the online ma...

Страница 171: ...f your disk device has not been auto initialized with HDT PE you may not get the best performance from it Typically you would auto initialize a disk to completely clean it of existing data The Device Data files which reside in the same folder as the Hard Disk ToolKit PE application contains detailed information on the optimal parameters for hundreds of different disk devices The HDT PE applica tio...

Страница 172: ...ecover data that existed on a disk prior to an Auto Initialize 1 In the Selector window select the drive to auto initialize 2 Click the Auto Initialize button on the toolbar OR Drag the device and drop it on the Auto Initialize button OR From the Devices menu choose Auto Initialize The Auto Initialize dialog box appears Figure 7 6 3 Make your desired changes to the settings Format Type Select the ...

Страница 173: ...a rewritable magneto optical disk do not use the Verify After Formatting option If you do you may see erroneous media error messages because on some magneto optical drives data needs to be written to the disk before these blocks become verifiable 4 Click OK Two warning boxes appear that say Auto Initialize will destroy all the data on the disk Figure 7 7 5 Click OK in both warning boxes A status b...

Страница 174: ...he drive before performing a Format operation Formatting prepares a disk device for use Most disk devices have already been formatted at the factory If your disk device has not been formatted with HDT PE you are probably not getting the best possible perfor mance The Device Data file which resides in the same folder as the Hard Disk ToolKit PE application contains detailed information on the optim...

Страница 175: ...out Hard Disk ToolKit PE then gives the user the choice to go on to partition the device into vol umes or to leave the device in a formatted but unusable state Sparing out means that good blocks on a special reserve track are used instead of the bad blocks Hard Disk ToolKit PE s Test command can also scan for bad blocks and reallocate them You do not need to perform a low level format often It is ...

Страница 176: ...rwrite all previously existing data on the device Be sure that you have backed up any valuable data on the drive before performing a Format 3 Make your desired changes to the settings Format Type Select the type of format to perform on the selected device Quick or Low Level The Quick format is the default selection and is the appropriate choice for most formatting purposes For more information see...

Страница 177: ...ia error messages because data needs to be written to the disk before these blocks become verifiable Options The Options button is only available if you select the Low Level format type For more information see SCSI formatting options on page 150 4 Click OK Two warning boxes appear that say formatting will destroy all the data on the disk Figure 7 9 5 Click OK in both boxes A status box appears wh...

Страница 178: ...ets your specific needs See Creating New Volumes in the online manual If you click Cancel in the Create New Volume dialog box nothing is written to disk and the device s entire capacity will remain unallocated Volumes can be created at any time on a device that has this free space For more information see Creating New Volumes in the online manual 7 Make your changes to the settings then click OK H...

Страница 179: ...ifferent versions of the Mac OS support different maximum volume sizes For more information see Maximum volume sizes in the online manual A message box appears that says the new volume was created suc cessfully 8 Click OK The new volume you created automatically mounts to the Desktop and the Selector window is refreshed to reflect the presence of a new volume Figure 7 11 The unused free space warn...

Страница 180: ...all extensions turned off hold down the Shift key during startup SCSI formatting options You can customize certain features of a disk device These custom fea tures can only be done during a low level format Hard Disk ToolKit PE automatically optimizes all settings for the disk device during the format process Only knowledgeable power users should change its formatting parameters from the default s...

Страница 181: ... the disk You can use the Update Driver command to install the HDT PE driver When you format or auto initialize a disk the HDT PE driver is automatically installed Do not attempt to use HDT PE to mod ify a partition on a disk that doesn t contain the HDT PE driver For more information on viewing and modifying partitioning schemes see Viewing and Modifying a Device s Partitioning Scheme in the onli...

Страница 182: ... with the FWB driver then you should update the driver See Updating a Device s Driver in the online manual for details Testing a Device Testing a device means checking it for bad blocks Any bad blocks found during a test will be replaced by spare blocks on the device so that data cannot be written to unreliable areas the bad blocks on the device You cannot test a device that contains the startup v...

Страница 183: ...est Log File dialog box appears 4 Click Save to proceed with the test A status box appears A message box appears when the test is complete that indicates if any bad blocks were found and reallocated during the test 5 Click OK Figure 7 13 Save Log File dialog box ...

Страница 184: ...154 Hard Disk ToolKit Personal Edition Reference Guide You can use any standard text editor such as SimpleText or Microsoft Word to view the log file Figure 7 14 Figure 7 14 The Test feature log file ...

Страница 185: ...nager 4 3 bus The program is not SCSI Manager 4 3 savvy At Ease for Workgroups and the HDT Driver The HDT driver is compatible with At Ease for Workgroup s Lock Startup Volume security feature However you need to disable At Ease s Lock Startup Volume security feature BEFORE updating or installing HDT drivers QuickTime 1 5 QuickTime 1 5 causes drivers that support true background asynchronous I O t...

Страница 186: ...ake sure the FWB Tools extension is installed in the Extensions folder On drive of greater than 1 GB capacity the driver partition must reside in the first 1 GB of disk space or Macintoshes earlier than the 840AV cannot mount it Back up the data on the drive then re initialize the drive Try installing the driver again I can t format a device If you selected Quick Format your device might need a lo...

Страница 187: ...data Many files on my system are corrupted A virus may have infected your system 1 Remove the virus Check the devices on your system with a virus detection and eradication program Optionally 2 Back up the data 3 Reinitialize the drive using HDT PE 4 Restore the data I got a message saying that my device is unreadable and needs to be initialized A system crash probably destroyed directory informati...

Страница 188: ...SCSI bus powered on before the computer Are all devices on the SCSI bus powered on Make sure all of the devices on the SCSI bus are turned on then restart your computer with the Restart command in the Finder s Special menu To prevent this in the future power on all SCSI devices first wait a few seconds then power on your computer You might have problems with the SCSI bus configuration Are the SCSI...

Страница 189: ... only attribute Check the attributes for the hard disk and disable the Read only attribute if it is enabled See Changing a Volume s Attributes in the online manual Your device might be having SCSI problems For advice on solving SCSI problems see the table entry Hard Disk ToolKit PE does not recognize a device on the SCSI bus after bus rescan If you have an older drive it may have developed bad blo...

Страница 190: ... fix the driver 1 Check your cabling and termination to ensure that the problem is not SCSI related For advice on solving SCSI problems see the table entry Hard Disk ToolKit PE does not recognize a device on the SCSI bus after bus rescan 2 Use HDT PE to update the drivers on the hard disk HDT will not recognize any LUN addresses besides LUN 0 Versions of Apple s SCSI Manager software before 4 3 ca...

Страница 191: ...tware Take these steps 1 Back up your data 2 Insert a Macintosh startup disk or CD into your computer s floppy or CD ROM drive turn on your hard disk then turn on your computer 3 To update the drivers run HDT PE and use the Update Driver option The System Finder files may have been corrupted or lost and may need to be replaced 4 If a dialog comes up asking you if you wish to initialize it use a re...

Страница 192: ......

Страница 193: ...CD ROM ToolKit Reference Guide Write the product serial number here MA291475999 970420 ...

Страница 194: ...e restric tions and limitations imposed by the copyright laws of the United States of America Under the copyright laws neither the programs nor the manual may be copied reproduced translated transmitted or reduced to any printed or electronic medium or to any machine readable form in whole or in part without the written consent of FWB 1996 1997 by FWB Software LLC 1997 Power Computing Corporation ...

Страница 195: ...ee to hold Software in confi dence and to take all reasonable steps to prevent disclosure 7 Restrictions You may NOT distribute copies of this Software to others or electronically transfer Software from one computer to another over a network or via modem The Software contains trade secrets that are wholly owned by FWB Software LLC You may NOT decompile reverse engineer translate disassemble or oth...

Страница 196: ...the Software con veys only RESTRICTED RIGHTS and its use disclosure and duplication are subject to DFARS 52 227 7013 This Software was developed at private expense and no part of it was developed with government funds The Software is a trade secret of FWB for all purposes of the Freedom of Information act and is com mercial computer software subject to limited utilization as provided in the contra...

Страница 197: ...tallers folder on the Power CD and follow the instructions there to re install the system software Installing CD ROM Toolkit What follows is a quick start version of the installation instructions For more detail on installing CD ROM toolkit consult the online CD ROM Toolkit User s Guide Chapter 3 Installing CD ROM Toolkit To install CD ROM Toolkit software 1 Restart your computer with extensions a...

Страница 198: ... disk other than your default drive e Click Select Folder if you want to specify a destination folder for the CD ROM ToolKit folder other than your hard drive f Click Quit to stop installation g Click Install to install CDT according to your selection FWB recommends that you click Easy Install for standard installation It will install all of the components necessary to run CD ROM ToolKit and CDT R...

Страница 199: ...ces attached to your system will show on the Device List item 4 Unchecked means only CD ROM drives will show 2 Scan Button Click to locate all devices attached to your system and display them on the devices list Use this to add a CD ROM drive you powered up after you started up your system 3 Setup Button Click to set cache and other defaults for a selected CD ROM drive 4 3 2 1 ...

Страница 200: ...he Devices List select View from the menu bar and choose the sorting order you desire Setting Up a CD ROM Drive To set up a CD ROM drive 1 In the Drive Setup screen select the drive you want set up 2 Click Setup This takes you to the Setup Features screen Figure 1 4 Device List Shows the following Icons of the devices attached to your system CDT Enabler Switches On indicates you want the CDT drive...

Страница 201: ...ble feature options You control the toggling by clicking on the box A checked box means the option is enabled An unchecked box means the option is disabled 2 The banner at the top of the Setup Features screen lists the name of the drive you are setting up 3 MouseHelp is available in Setup Features Use your mouse to point to an option you want to know more about Information pops into the box at the...

Страница 202: ...ata from your CDs to accelerate their performance The values you set here apply to the options you select in both the Prescan and Read Ahead setup fea tures 4 All Setup features have Default Cancel and OK button options Click Default to return feature options in the current screen to their original CDT settings Click Cancel to leave Setup Features leaving all options unchanged Click OK to save you...

Страница 203: ...the CD s directory or table of contents Directories and tables of contents are pointers that direct search inquiries to requested data If you use a lot of reference CDs like dictionaries or CDs with a lot of files like shareware discs or clip art collections using static cache will improve your computer s performance in locating the information you request Performance improves because your compute...

Страница 204: ...hoose the types of information that will be cached Prescan File and Folder Information Enable Prescan File and Folder Information to cache basic file information to the hard disk It significantly accelerates responses to requests for file infor mation from a CD It also consumes the largest portion of the hard disk cache General recommendations This represents the best opportunity to improve overal...

Страница 205: ... standard Hierarchical File System HFS for mat Any ISO 9660 volumes on dual format Apple HFS CD ROMs Enable ISO 9660 to allow your Macintosh to mount ISO 9660 volumes on multivolume CD ROMs For instance if you have a clip art CD ROM that has popular Macintosh graphic file formats on the Macintosh HFS volume and popular PC graphic file formats on the ISO 9660 volume you can select this checkbox and...

Страница 206: ...tosh You will need PC emulator software or a DOS card in order to run PC based programs Read Ahead Select the Read Ahead icon to enable CD ROM ToolKit to anticipate the data you want next grab it and store it into RAM Read Ahead reads information physically adjacent to the previous request It functions in both forward and reverse directions This speeds system response to requests for information b...

Страница 207: ...button to set a Read Ahead capacity of 2 KB CD ROM Tool Kit anticipates the next information request grabs 2 KB of that data and stores it into RAM It will come up immediately when you request it General recommendations Use Small for CDs that require frequent small data requests These typically include dictionaries and database CDs Large Click the Large button to set a Read Ahead capacity of 32 KB...

Страница 208: ...e Find File to locate it Table 6 Requirement Detail Sound output headphones plugged into your CD ROM drive external speakers plugged into your CD ROM drive OR for internal CD ROM drives internal speakers connected internally Enabled CD ROM device driver CD ROM ToolKit comes with a high performance device driver see Chapter 4 for more information Enabled Sound in the Control Panels This pertains on...

Страница 209: ...ying the CD at the track displayed in the Elapsed Time Window Pause Pauses the CD To resume play click Pause or Play Stop Stops play and resets to the start of the current track 3 Track Skips to the start of the current track Subsequent clicks go to the previous track Skips to the beginning of the next track Scan Scan operates only when you are playing an audio CD Scans backward through the tracks...

Страница 210: ...Randomly rearranges the order of play Audio Controls the delivery of audio Choices include stereo or mono left or right speaker only left or right channel only from both speakers 5 Volume Controls the volume Compact Disc Digital Audio When this text appears on a raised button as it does in this example you can save audio samples to your hard disk from the current audio CD When the button does not ...

Страница 211: ... appears on the Player menu after you have exhausted Show Fewer Controls Use this remote view for CD G CDs also known as CD Karaoke Chapter 7 of the online CD ROM Toolkit User Guide Technical Information contains information on CD G vendors and titles Playing Audio Discs with CDT Remote Three types of CDs contain music traditional audio CDs multimedia audio CDs Enhanced CDs such as CD Extra and Ac...

Страница 212: ...nizes them as audio CDs For more information on Enhanced CDs see Chapter 7 of the online CD ROM Toolkit User Guide Technical Information CDT Remote recognizes multimedia formatting and automatically skips over the track 1 digital data when you click Play on the remote To play audio CDs 1 For internal CD ROM drives with internally connected speakers verify that Sound in the Control Panels folder is...

Страница 213: ... high performance device driver See Chapter 4 for more information Is Sound enabled in the Control Panels This applies to internal CD ROM drives with internally connected speakers only 1 Click on the Option button in Sound In 2 Choose the CD icon as your source of output 3 Enable the Playthrough checkbox 4 In Sound Out select an output device and specify 16 bit Stereo and 44 100kHz Is the CD you a...

Страница 214: ...n if the CDT Extension icon briefly appears with an X on top of it Figure 7 a startup error has occurred CD ROM ToolKit did not load properly If you have this problem 1 Disable other System Extensions Pay particular attention to Extensions with CD or CD ROM in their names Remove them from your System Folder or use an Extension management program to make them inactive 2 Restart your Macintosh 3 Che...

Страница 215: ... It has not been configured to support any CD ROM drives or Your CD ROM drive is not recognized by CD ROM ToolKit check the Supported Devices list in the CDT application folder Typical reasons for this include You have a newer drive that is not yet supported by CD ROM ToolKit You have an older discontinued drive Your drive was not powered on at startup There is a conflict with another Extension Yo...

Страница 216: ...th text sound animations and movies Text only linked databases CDs with many text files and some interactivity you can search and jump from one location to another such as CDs containing abstracts of articles Shareware CDs with lots of non interactive files and consequently lots of file icons such as text and downloadable applications Photo CDs CDs with lots of files each containing one photograph...

Страница 217: ...nd it help ful to disable this option Multimedia discs If you have a noticeable problem with multimedia CDs try steps 1 and 2 before moving onto 3 and 4 Steps 3 and 4 will slow general operation of your CD ROM drive but will help QuickTime 1 Select Disabled for Read Ahead 2 Uncheck the Continue Prescanning Until Full checkbox in Prescan 3 Uncheck the Static Disk Cache checkbox in Cache 4 Turn off ...

Страница 218: ...Highly interactive CDs with lots of multimedia links sound animations and movies If you have problems see the information on multimedia CDs on page 188 Cache Dynamic RAM Cache 128k Static RAM Cache Unchecked Static Disk Cache 3000k Prescan Prescan File and Folder Information Checked Prescan Desktop Information Checked Prescan System 7 Icon Files Unchecked Prescan System 7 Alias Files Unchecked Con...

Страница 219: ...cial Hide custom icons for faster Finder browsing Unchecked Allow messages about badly mastered CDs Unchecked Use slower Polled Non Blind SCSI I O rarely needed Unchecked Do not eject tray at shutdown your choice This does not affect speed ...

Страница 220: ...con Files Unchecked Prescan System 7 Alias Files Unchecked Continue Prescanning Until Full Unchecked Mounting Any ISO 9660 volumes on dual format Apple HFS CD ROMs Unchecked Apple ProDOS Unchecked Search every track for possible data to mount Unchecked Read Ahead Disabled Choose Me Small n a Large n a Special Hide custom icons for faster Finder browsing Unchecked Allow messages about badly mastere...

Страница 221: ...escan System 7 Alias Files Unchecked Continue Prescanning Until Full Unchecked Mounting Any ISO 9660 volumes on dual format Apple HFS CD ROMs Unchecked Apple ProDOS Unchecked Search every track for possible data to mount Unchecked Read Ahead Disabled Choose Me Small n a Large n a Special Hide custom icons for faster Finder browsing Unchecked Allow messages about badly mastered CDs Unchecked Use sl...

Страница 222: ...Unchecked Prescan System 7 Alias Files Unchecked Continue Prescanning Until Full Checked Mounting Any ISO 9660 volumes on dual format Apple HFS CD ROMs Unchecked Apple ProDOS Unchecked Search every track for possible data to mount Unchecked Read Ahead Disabled n a Small n a Large Choose Me Special Hide custom icons for faster Finder browsing Unchecked Allow messages about badly mastered CDs Unchec...

Страница 223: ...t the highest standards for quality in typeface design and technical performance we think you ll be happy with the results 1040 AmazoneTM8 regular 0510 Amelia regular 0211 American TextTM4 reg Font I D Typeface Trademark Typeface style The owners of the trademarks and registered trademarks of typeface names designated by number on this poster correlate to the names shown below The trademarks desig...

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Страница 225: ...197 ...

Страница 226: ...198 ...

Страница 227: ...license agreement xxvii Apple_Free 136 Apple_HFS 136 Apple_partition_map 136 AppleCD Audio Player 26 AppleShare 155 APT Extension 129 At Ease 155 audio equipment 23 audio device connection 23 external speaker connection 24 microphone connection 25 power requirements 112 sound ports 23 audio system specifications 108 auto initialize Format Type 142 Verify After Formatting 143 auto initializing 141 ...

Страница 228: ...e mouse pointer customer satisfaction guarantee xxv Customer Support contacting xxi Customer Support contacting iii D data integrity maintenance 125 DC power specifications 109 Delete 138 desktop problems missing hard disk icon 40 Desktop system xiii Device Data file 141 144 Device driver 179 device drivers installing 21 102 Devices list 170 view menu 170 Devices menu View Partitions 135 dimension...

Страница 229: ... 65 76 expansion cards guidelines for installing 60 installation warning alert 66 installing 66 power consumption 60 warning alert 60 69 72 86 when to install 3 Extensions disabling 129 Extensions Manager 42 external speakers connecting 24 F FAQ 125 FCC statement 115 Finder Application menu 30 floppy disk X icon 39 floppy disk drive illustrated xiv floppy disk drive specifications 107 floppy disks...

Страница 230: ...staller 179 alias files 170 180 installing expansion cards 59 internal drives 85 memory RAM and VRAM 71 interfaces specifications 108 internal storage devices power requirements 112 113 ISO 9660 175 K keyboard connecting to computer 8 power requirements 111 problems 41 specifications 109 keyboard power key illustrated xiv L LocalTalk network connecting to 22 printer connections 21 low level format...

Страница 231: ...66 PCI expansion slots Low Profile system location illustrated xvii Minitower system location illustrated xv peripheral devices audio equipment 23 CD ROM drives 26 connecting to 15 external speakers 24 input devices 21 microphones 25 modems 21 network connections 22 printers 21 SCSI devices 16 PlainTalk microphone 25 ports see ADB ports monitor ports sound ports power button 36 restarting computer...

Страница 232: ...2 37 illustrated xiv Resize Volume 138 Restart command Special menu 36 restarting the computer troubleshooting 36 return policies xix returns for refund xix returns for repair xx S sad face icon 39 safety and health guidelines 105 safety instructions 105 Sales contacting iii satisfaction guarantee xxv saving files 13 32 Scan 169 SCSI bus scanning 18 87 SCSI cable external 19 internal 101 SCSI chai...

Страница 233: ...es 191 educational CDs 191 encyclopedias 192 games 189 photo CDs 193 SuperATM 155 support numbers iii xxi Sync on Green 11 system chassis types xiii Low Profile front view xvi Low Profile rear view xvii overview xiii rear view xv System software installing 124 system software problems 39 T TCP IP control panel 22 technical information power requirements 111 RAM configurations 110 specifications 10...

Страница 234: ...iew Partitions 135 151 virtual memory 43 Virus protection disabling 129 voltage switch 2 3 volume 135 VRAM video memory configuring 110 W warning alert on adjusting CD ROM drives 117 warning alerts defined 105 on computer cover removal 60 69 72 78 86 on installing expansion cards 69 on lithium batteries 117 on using electrical outlets 2 see also caution notices warranty xxiii warranty limitations ...

Страница 235: ...Registration Cards ...

Страница 236: ...7 6 7 6 ...

Страница 237: ... Daytime telephone Fax telephone Evening telephone Apple Software Registration Card Please Print Clearly in Capital Letters Primary User Location where software will be used The software purchased is System 7 5 and the software was acquired through Power Computing Corporation The software purchased is System 7 6 and the software was acquired through Power Computing Corporation ...

Страница 238: ...Apple Computer Inc PO BOX 876 Brea CA 92622 9905 U S A Place Stamp Here ...

Страница 239: ..._____ From _______________ ____________________ ____________________ Reason for Return ___ General disatisfaction ___ Technical difficulties ___ Pricing ___ Upgrading system ___ Downgrading system ___ Competitive replacement ___ Evaluation return ___ Other __________________ 5100 North IH 35 ...

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