Power Computing PowerBase Low-Profile, Руководство пользователя

Страница: 69 / 240

Troubleshooting
For Technical Support, Call 1-800-708-6227
PowerCenter User’s Guide
39
7. If the hard drive does not appear in the selection list in Disk First
Aid, PROBE the SCSI bus using Hard Disk Toolkit•PE.
Verify that the hard disk is seen on the SCSI bus by the computer; most
primary internal hard disks ship at ID 0. If the hard disk does not appear in
the HDT Primer window, contact Power Technical Support.
Tip: The PowerCenter Pro has two SCSI buses. Hard Disk Toolkit•PE lists the
bus and SCSI ID for all of the devices on both buses. The UltraSCSI bus is Bus 1;
the standard SCSI Bus is bus 0.
8. If after a clean installation or re-initialization the computer still only
boots to a flashing question mark, contact Power Technical Support
for assistance.
A floppy disk icon with an X in it appears
You inserted a non-start-up floppy disk during the start-up process. If you wait
a few seconds, the computer will start up normally from the hard disk.
Remember to insert floppy disks only after the start-up process is complete —
when the Mac OS desktop is visible.
If the system does not start up, power down and restart holding the mouse
button down until the floppy disk ejects. Then the system should start from
the hard disk containing a valid system folder.
An icon with a sad face appears when you start up
This can indicate a problem with the system software or with the computer
hardware.
■
Try starting up from the Power Computing Mac OS CD-ROM. If you can
start up with a different disk, it means that there is a problem with your
system software.
■
If the sad face icon continues to appear, contact Power Computing. There is
most likely a problem with the computer hardware.
4 Trouble Page 39 Friday, June 6, 1997 9:48 AM