If the test is successful, the hops between your system and the specified destination display.
Checking the Web Proxy Configuration
If you experience issues with your automatic or semi-automatic web proxy configuration, check the status
and contents of your proxy auto-configuration (PAC) file.
For manual configurations, verify that the information you used to connect your system to the proxy is
accurate.
Related Links
on page 60
PAC File Status
Your system displays the status of the proxy auto-configuration (PAC) file used for web proxy
communication. See the following table for more information about these statuses, which you see on the
Web Proxy Settings
page of the system web interface.
PAC File Status
Status
Description
Success
File successfully downloaded to your system.
In Progress
File is downloading to your system.
WPAD Failed
File download URL wasn’t discovered using DHCP option 252.
Download Failed
File didn’t download.
Expired
File is expired.
Verify the PAC File Contents
You can check the contents of the PAC file on your system.
Procedure
1.
In the system web interface, go to
Network
>
LAN Network
>
Web Proxy Settings
.
2.
Select
Download PAC File
.
This option isn’t available if the
PAC File Status
doesn’t indicate
Success
.
Verify Poly Lens Registration Status
You can check if your system is registered with Poly Lens.
Procedure
»
In the system web interface, go to
Servers
>
Cloud
to check the
Registration Status
.
Troubleshooting
117