
52
FAULT AND ALERT MESSAGES (CONT)
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service technician
in your area.
POSSIBLE CAUSES - CHECK/REPAIR
DISPLAYED FAULT/ALERT MESSAGE
•
If Blocked Intake error occurs before blower runs, make sure
pressure switch connections are clean and tight.
•
If Blocked Intake error occurs when blower is running, check for
restrictions in intake pipe, including intake air connection, intake air
filter, outside termination, and inlet moisture drains.
•
Other possible causes: High wind conditions, excessive negative
air pressure in building.
•
Use a multi-meter to check the continuity / resistance of inlet air
pressure switch. Switch should be open (no continuity) when the
blower is off and closed (shorted) when the blower is on. Replace
the switch if necessary.
ADVANCED
BACK
0 days 0 hrs 0 mins ago
Error Code: A7-1201
Blocked Air Intake
Restriction in air intake.
Check intake pipe and
termination for blockage.
Press the Advanced button for
•
Ensure wire connections to upper temperature probe are clean and
tight.
•
Using a thermometer, check the water temperature of the heater.
•
Use a multi-meter and check for continuity between the two red
wires of the upper temperature probe.
•
If the two red wires are open (no continuity) and water temperature
is below 160°F, replace upper temperature probe.
•
If the water temperature exceeds 195°F, turn off electric power and
gas supply and call Tech Support for further instructions.
ADVANCED
BACK
0 days 0 hrs 0 mins ago
Error Code: A5- 401
High Temp Limit Exceeded
Energy Cut Off has shut off
water heater due to high tank
temperature.
Press the Advanced button for
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