WARRANTY RETURN PROCEDURE
If PNY receives prompt notice from Purchaser in writing of defects in the Product during
the Warranty Period, PNY shall, at its option, repair or replace the defective Product in
accordance with the procedures set forth herein. Purchaser shall contact PNY’s Technical
Support Department at www.pny.com to receive a Return Merchandise Authorization
(“RMA”) Number. Any Product returned to PNY must be assigned a RMA Number and
such RMA Number must be displayed prominently on the outside of the box that contains
the returned Product. Any Product returned to PNY without an RMA Number will be
refused and returned to Purchaser at Purchaser’s expense. Once a RMA Number has
been issued and the defective Product has been received by PNY, any repaired or
replacement Product will be shipped to Purchaser at PNY’s expense. All defective
Products must be returned with freight pre-paid ( including custom fees and taxes), in
packaging sufficient to protect the contents. It is advised that you return the product via a
traceable package carrier. PNY is not liable for packages not received. All packaging,
manuals, warranty cards, UPC barcodes, and accessories must be returned with the
shipment; along with a copy of the purchasers receipt unless otherwise specified in writ-
ing by a PNY customer support representative must be in the box. Once PNY can issue
a RMA Number, Purchaser has fifteen (15) business days to return the defective Product.
PNY reserves the right to refuse any shipment received after such fifteen (15) day period.
Purchaser acknowledges and agrees that: (i) any replacement Product is only to be
shipped upon receipt of original unit; and (ii) PNY reserves the right to fulfill the foregoing
obligations with either new or refurbished parts, at PNY’s sole option. All PNY refur-
bished parts will have a 90-day warranty if shipped by PNY as replacement for a returned
part. Any non-PNY products received will be returned at the purchaser’s expense.
Warranty coverage requires proof of purchase documentation evidencing the date of pur-
chase (sales receipt or invoice) and original packaging. The consumer is responsible for
all shipping costs; when shipping from outside the United States this will include freight,
duty, customs fees and taxes.
LIMITATIONS OF LIABILITY
IN NO EVENT SHALL PNY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM ITS PERFORMANCE OR FAIL-
URE TO PERFORM UNDER THIS WARRANTY STATEMENT, WHETHER DUE TO
BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE,
REGARDLESS OF WHETHER THE PNY WAS ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR NOT OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY HEREIN. NOTWITHSTANDING ANYTHING TO THE CONTRARY, PNY’S
AGGREGATE LIABILITY TO PURCHASER UNDER THIS WARRANTY STATEMENT
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Please direct all inquiries to:
PNY Technologies, Inc.
299 Webro Road
Parsippany, NJ 07054 USA
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LIMITED WARRANTY
PNY Technologies, Inc (“PNY”) warrants that any storage processing card and its embed-
ded firmware (collectively, the “Product”) purchased new from PNY by a purchaser
(“Purchaser”) shall be free from material physical defects, for a period of two (2) years
from the date of purchase (the “Warranty Period”). The terms governing the use of, and
any warranty on, any software (except for the embedded firmware of the Product) provid-
ed by PNY are as provided with such software. Purchaser acknowledges and agrees
that the terms set forth in this Warranty Statement shall set forth PNY’s entire liability and
obligations with respect to any actual or alleged breach of the foregoing warranty, and
Purchaser’s sole and exclusive remedy in relation thereto.
Notwithstanding the foregoing, PNY will not be obligated pursuant to this Warranty
Statement in any way for problems with the Product arising as a result of any of the fol-
lowing: (a) abuse, misuse, accident or neglect by any person other than PNY; (b) repairs,
alterations, and/or modifications performed by anyone other than PNY or its authorized
agents; (c) use of the Product not in accordance with its documentation; (d) the combina-
tion or use of the Product with hardware or software not provided by PNY; and (l) any
other cause beyond the reasonable control of PNY.
THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND PNY HEREBY
DISCLAIMS ALL OTHER WARRANTIES RELATING TO THE PRODUCT, EXPRESSED,
IMPLIED OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FIT-
NESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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