Planet NAS-1000, Руководство пользователя

Страница: 29 / 31

25
Problem 4 When I click on the Disk Server icon in Network Neighborhood, I get prompted for a
password.
Solution 4
This can happen in the following situations:
•
The Logon name you used on your PC is recognized by the Disk Server, but the
password is not. Simply enter your Disk Server password, or make your Windows
password the same as the Disk Server password.
•
The logon name you used on your PC is NOT recognized by the Disk Server, and was
converted to guest , with guest access rights. Ask the Disk Server Administrator to cre-
ate a user name for you. (Use the same name as on your PC.)
•
You do NOT have access permission for this share.
Ask the Disk Server Administrator to grant you access.
Note : Windows uses the Computer name , as shown on Control Panel - Network - Identifi-
cation , as the default Logon Name .
Problem 5 When using the Web interface, some of the data will not fit on the screen, and there
is no scrollbar.
Solution 5 This will only happen if you use extra large fonts, either in your Browser or in Windows.
You must reduce the font size:
•
In your Browser, select View - Fonts to change the font size.
•
In Windows, use Control Panel - Display - Settings - Advanced to change the font size.
Either of the 2 standard settings - Small or Large (125%) - should work.
Problem 6 A print job does not print. No error message is displayed.
Solution 6
This can happen if the amount of free disk space is not sufficient to spool (queue) the print
job. Disk Usage can be checked using the
Status - Disk screen on the Administrator
interface. If this is the problem, you must delete some print jobs:
1. Using the Administrator interface, select Status - Printer .
2. Use the Delete current job to delete the current print job, or Delete all jobs to
delete all print jobs.
These options can also be used if for some reason a print job or jobs does not print
correctly.
Macintosh
Problem 1:
Can’t connect to the Disk Server to configure it.
Solution 1:
Check the following:
•
The Disk Server is properly installed, LAN connections are OK, and it is powered ON.
•
If your LAN has a router, ensure that your Mac and the Disk Server Device are on the
same network segment.
•
If any PC or device on the LAN is already using the Disk Server's default IP Address of
192.168.0.2, that PC or device must be turned OFF until the Disk Server is allocated a
new IP Address.
•
Ensure that your Mac is using an IP Address within the range 192.168.0.3 to
192.168.0.254 and thus compatible with the Disk Server's default IP Address of
192.168.0.2. Also, the
Subnet Mask should be 255.255.255.0.
This can be checked using Apple - Control Panel - TCP/IP .