PLANET IP PBX user’s manual
Node
Information of the configured keys and actions. Click a node and
DEL
to
delete the node and its underlying structure.
Child Rule
If a
Next Layer
is selected, Child Rule sets the key-action associations
with the next-layer menu.
Specify applicable parameter(s) for an action.
Prompt
Select a *.wav recording file that you add from the
IVR Prompt
tab, or select one of the following
default voice file. The default file that marked */ in
front of the file name means this voice file
provides all languages that IP PBX has for you to
select. Please click a language in the
Languages
list.
agent-newlocation.gsm:
Please enter a new
extension followed by the # key.
auth-thankyou.gsm:
Thank you.
invalid.gsm:
I'm sorry, that is not a valid
extension, please try again.
transfer.gsm:
Please hold while I try out that
extension.
ss-busy.gsm:
System is busy at this moment,
please try again later.
ss-noservice.gsm:
The number you have dial is
not in service, please check the number and try
again.
vm-goodbye.gsm:
Good bye.
vm-sorry.gsm:
I'm sorry, I do not understand you
response.
Group
Select a usergroup.
Language
Select a language of the IVR.
Action Data
Extension
Enter an extension number to be transferred to.
Active Worktime
Select to set work time for the IVR.
Group
Select a work time group set in
Feature
->
Worktime
.
Select one action during business hours.
Play Back
To play the selected prompt.
Call To
To transfer to an extension
In-Hour Actions
No Action
No action.
Prompt
Select a *.wav file if
Playback
is selected in the
In-Hour Actions
list.
Extension
Enter an extension number if
Call To
is selected in the
In-Hour Actions