Pitney Bowes EDGE 7.11, Справочное руководство, Страница: 75 / 896

Setup Device
Telephony Gateway Reference Manual 75
Logoff sequence If using EAS with CV/LAN, the sequence executed
on the phone to log the agent out of ACD groups
when either the TELEPHONY verb Close Link to
Hardware command executes, the Agent Logoff
command executes, or the agent exits the Project
Selection screen. The sequence is the code dialed
on the phone, plus the following metacharacters
indicating whether the agent’s ACD group,
agent’s extension, or both must be dialed:
E Specifies the agent’s extension.
G Specifies the agent’s ACD groups.
EG Specifies the agent’s extension and ACD
groups.
This property is only used with the CV/LAN Gateway.
Auxiliary work
sequence If using EAS with CV/LAN, the sequence to exe-
cute on the agent's phone when the TELEPHONY
verb Make Agent Unavailable command is used
with the work mode Auxiliary. The proper
sequence is the code dialed on the phone plus the
following metacharacters indicating whether the
agent’s ACD group, agent’s extension, or both
must be dialed:
E The agent’s extension.
G The agent’s ACD groups.
Properties: (continued)