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Genesys
Genesys Messages
Telephony Gateway Reference Manual
747
For the status codes returned to EDGE by Genesys, consult your
Genesys and switch documentation.
Telephony Event
Messages
The unsolicited Telephony Event messages returned to EDGE by
Genesys are shown in
Stop Automated Telephony
No corresponding message.
Transfer
TInitiateTransfer() and
TCompleteTransfer()
Update Misc Data
TUpdateUserData()
Update Telephony Servers
TRegisterAddress
Wait for a Call
No corresponding message.
Table K-1.
TELEPHONY Verb Commands for Genesys
(continued)
Telephony Command
EDGE to Genesys Messages
Table K-2.
Unsolicited Genesys Telephony Events
Telephony Event
Genesys Event Type
Call State
Agent logged off
EventAgentLogout
agent logged out
Agent logged on
EventAgentLogin
agent logged in
Attached data changed EventAttachedDataChanged
user data changed
Содержание EDGE 7.11
Страница 1: ...EDGE 7 11 Telephony Gateway Reference Manual ...
Страница 8: ...How to Use This Manual Telephony Gateway Reference Manual 8 ...
Страница 58: ...Setup Device Telephony Gateway Reference Manual 58 General Tab The General tab is similar to the following ...
Страница 210: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 210 ...
Страница 221: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 221 ...
Страница 237: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 237 white text ...
Страница 368: ...Open Campaign Telephony Gateway Reference Manual 368 Call processor ID Initialize files ...
Страница 386: ...Send DTMF Tones Telephony Gateway Reference Manual 386 Notes Not supported with Davox using a Northern Telecom switch ...
Страница 390: ...Send User Data Telephony Gateway Reference Manual 390 ...
Страница 601: ...Environment Variables List of Environment Variables Telephony Gateway Reference Manual 601 ...
Страница 638: ...CallPath Overview Telephony Gateway Reference Manual 638 CallPath Setup CallPath Messages ...
Страница 715: ...Davox Davox Messages Telephony Gateway Reference Manual 715 Telephony Event Messages Telephony Events are not supported ...
Страница 724: ...SER SER Setup Telephony Gateway Reference Manual 724 START LENGTH 1 19 ...
Страница 764: ...Genesys Dynamic VDN Registration Telephony Gateway Reference Manual 764 Figure K 1 Identifying VDNs on the Switch ...
Страница 765: ...Genesys Dynamic VDN Registration Telephony Gateway Reference Manual 765 Figure K 2 Update Telephony Servers Button ...
Страница 828: ...Telephony Messaging Interface TMI Callset Setup Telephony Gateway Reference Manual 828 TMI settings ...