16
TOI SWIMMING POOLS
– WARRANTY’S CONDITIONS
Components
Warranty
Loss of the Warranty
Liner
This
warranty
covers
any
welding
manufacturing defect for 1 year. These
defects, if they exist, must appear not long
after having assembled the pool. Within 15
days after assembly, this Warranty will be
void, as the preservation of the liner depends
on the use of the buyer.
Puncture or pores in the surface of the liner, produced
by wrong handling while assembling the pool, unpacking
or incorrect storage voids the warranty.
Use of aggressive chemical products (such as
hydrochloric acid or solid chlorine) voids the warranty.
In case of dismantling to reassemble the swimming pool
in another place or the following year voids the warranty
Metallic Band
The warranty covers 2 years for any
manufacturing defect, as well as rust.
The metallic band has to be assembled as
per the Manual of Instructions, putting
all
pieces, screws and bolts in place.
To bury the swimming pool even if partially, completely
voids the warranty, because these pools are designed
to be assembled only above-ground.
Paint or the use of chemicals products on the metallic
band or the use of corrosive products
to clean the pool’s
surrounding area voids the warranty against rust
oxidation.
Filter System
The warranty covers 1 year against any
manufacturing defect.
The assembly and maintenance of the filter
system will have to be done as the Manual of
Instructions shows.
Clogging produced by vegetation due to a bad
maintenance of the pool as well as the use of acidic
products voids the warranty.
If the pump has been handled and/or manipulated by
non-qualified people the warranty is void.
Pump damage produced by making it work on an
empty pool also voids the warranty.
The warranty is void if the instructions for electric
installation have not been followed thoroughly.
Decoh! Pool
The warranty of the Decoh! Pool covers 6
months against any manufacturing defect.
The warranty of Decoh! Pool covers the loss
of colour during 1 summer because this is a
biodegradable product sensitive to solar
radiation (which varies depending on the
pool’s location).
Cuts and tears
produced during assembly and
discolouration produced by spillage of chemical
products are not covered by the warranty.
The warranty does not cover the use of this article on
any other pools except TOI pools.
Winter Cover
The warranty covers 1 year against any
manufacturing defect.
Tears
produced by inclement weather.
Incorrect dimensions provided by the buyer.
GENERAL EXCLUSION OF THE WARRANTY
TOI’s Warranty will not apply in the following cases:
- When engine failure or damages have been produced by an incorrect use, assembly or bad handling of the product.
- When damages to the product have been produced by natural disasters, acts of nature or force majeure.
In case of any problems, remember:
- It is important to keep and supply the purchase receipt should an issue arise.
- Also, it is important to provide the batch number (inside the package).
- If you see that the package is damaged or spoilt when the pool is received, you must write an observation on the
Delivery Note, even if the damage cannot be ascertained until after unpacking.
- If the presence of a specialised technician is required to solve the problem and they see that the problem has been
caused by the buyer due to bad handling or assembly, the expenses will be paid by the buyer, NOT the seller.
