11
Appendix
42
En
Troubleshooting
Problem
GENERAL
• No power
• Power is suddenly turned off.
• The system cannot be operated.
• Remote control unit does not
operate.
PICTURE/SOUND
• No image and audio is presented.
• No picture
• Images are presented but no audio
is output.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange color, light color, dark or
color misalignment
• Panel sounds/noises
• Screen displays uneven brightness
on the sides.
Possible Solution
• Is the power cord disconnected? (See page 17.)
• Has
POWER
been turned on? (See page 18.)
• Check if you pressed TV on the remote control unit. (See page 18.)
If the indicator on the system lights up red, press TV .
• Is the sleep timer set? (See page 32.)
• Check the Auto power off and Off Timer setting. (See page 37.)
• The system’s internal temperature has increased. Clean the vents, or remove any blocking objects.
(See page 5.)
• External influences such as lightning, static electricity, etc., may cause improper operation. In this
case, operate the system after first turning off the Plasma Display, or unplugging the power cord and
re-plugging it in after 1 or 2 minutes.
• Check if
POWER
is off. Turn the button on when the POWER indicators are off.
• Are batteries inserted with correct polarity (+, -)? (See page 15.)
• Are batteries worn out? (Replace with new batteries.) (See page 16.)
• Operate the remote control unit while pointing it towards the remote control sensor on the Plasma
Display. (See page 16.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminating the remote control sensor?
• Check if the input source for VIDEO has been unintentionally selected although you want to watch a
TV channel. (See page 19.)
• Check if you have activated the Parental Control function. (See page 26.) Enter a password to
temporarily cancel the Parental Control function. (See page 30.)
• Check the cable connection with the antenna. (See page 15.)
• Check the cable connection with the other equipment. (See pages 38 to 41.)
• Is connection to other components correct? (See pages 38 to 41.)
• Is picture adjustment correct? (See page 33.)
• Check if you have selected the minimum volume. (See page 20.)
• Check if you have muted sound. (See page 20.)
• When using a video input source, check that the audio terminals are also connected. (See pages 38
to 41.)
• Has the balance been correctly adjusted? (See page 34.)
• Has the correct screen size been selected? (See page 35.)
• Adjust the picture settings. (See page 33.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Panel generated sounds, examples: Fan motor noise, Electrical Circuit Humming/Glass Panel buzzing
are normal operation of a phosphor-based matrix display.
• Display content that completely fills the screen until unevenness is minimized. Some signals may
require to change the AV mode setting. (See page 35.)
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