Using this Manual and Contacting Pinnacle
11
FXDeko User’s Guide
H
OW TO
C
ONTACT
P
INNACLE
S
YSTEMS
Pinnacle Systems, Inc.
280 N. Bernardo Avenue
Mountain View, CA 94043
What to do before you call:
Whenever you contact Pinnacle Systems for technical support, please have the
following information available:
•
Product name and software version number
•
Product serial number (in the Help menu, choose About)
•
Precise description of problem and attempted solutions
•
Exact wording of any error messages
Pinnacle Systems Technical Support by Phone:
Customer Service (U.S.):
(650) 930-2990
Customer Service Fax (U.S.) (650)930-1601
Customer Service (Europe)
:
+44 1895 442-003
Customer Service Fax (Europe)
+44 1895 442 009
Information and Technical Support on the Internet:
For the latest information on Deko upgrades, visit our website at:
www.pinnaclesys.com.
Our e-mail address for technical support is:
In the U.S.:
In the U.K.:
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