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EASYTOUCH
®
PL4/PSL4 Control Systems User’s Guide
59
Section 3
Troubleshooting
Troubleshooting
Use the following troubleshooting information to help resolve problems that may occur when using the
EasyTouch
®
PL4/PSL4 Control System.
If by following the recommended actions you are still unable to resolve the
problems, please contact Technical Support (see page ii).
Frequently Asked Questions (FAQ)
How do I setup a two-speed pump?
A two-speed pump operates using two relays and one or more circuits. The first relay turns the pump on or off.
Assuming this is a filter pump, this circuit is controlled by the pool and spa circuits or any other circuit that may
be tied to the filter pump (such as circuits with freeze protection, etc.). The second relay switches the pump
from low speed to high speed. The default condition is low speed. Up to four circuits (except for Spa/Hi Temp)
may be assigned to trigger the pump to high speed. Note: These circuits do not switch the pump on.
To configure a two-speed pump relay, refer to “Settings Menu: 2-Speed Pump,” on page 47. For relay location
and wiring (see page 58). The 2-Speed pump relay connector is plugged into the 2-SPD output on the
EasyTouch PL4/PSL4 Control System main circuit board.
How do I switch on solar heating?
The system must first be configured for solar heating. Go to the “Heat” menu (see page 30) and enable “Solar”
as the heat source
MENU
s
HEAT
s
SOLAR
Note: Do not set solar as a heat pump. Then the heating
method must be selected for each body of water.
EasyTouch
®
PL4/PSL4 Control System Error Messages
Error Messages
If the system detects that a sensor is not connected to the EasyTouch PL4/PSL4 Control System Power
Center or it is defective, an error message is displayed in the “Diagnostics” menu. The following lists the
sensor errors.
Error Message
Possible Cause
Solution
Air Err (Displays on the Main
Screen)
Air sensor not
connected to the EasyTouch
PL4/PSL4 Control System
main circuit board.
Check that the air sensor plug is connected to
J21 connector on the EasyTouch PL4/PSL4
Control System main circuit board. Check that
the sensor wire is connected properly.
Air Temperature Err (Displays in
the “Diagnostics” menu)
Air sensor not connected to
the EasyTouch PL4/PSL4
Control System main circuit
board.
Check that the air sensor plug is connected to
J21 connector on the EasyTouch PL4/PSL4
Control System main circuit board.
Water Temperature Err, displays
in the “Diagnostics” menu)
Water sensor not connected
to the EasyTouch PL4/PSL4
circuit board.
Check that the water sensor plug is connected
to J21 connector on the main circuit board.
Solar Temperature Err,,displays
in the “Diagnostics” menu)
Solar sensor not connected
to the EasyTouch PL4/PSL4
circuit board.
Check that the solar sensor plug is connected
to J21 connector on the main circuit board.