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WARRANTY
other compensation for any such repairs
or replacement parts costs, including
but not limited to gym membership fees,
work time lost, cost of substitute equip
-
ment, diagnostic visits, maintenance
visits or transportation.
y
Use of the Products for commercial pur-
poses or for any use other than normal
use, as described in the manual, in a
single family or household.
y
Any attempt to move or repair fitness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by
you or your agents are undertaken AT
YOUR OWN RISK and Peloton will have
no liability for any injury to persons or
property arising from such attempted
moves or repairs. In addition, labor will
no longer be covered by this Limited
Warranty if it is moved outside of Pelo-
ton’s service area.
WHAT DO YOU NEED TO DO
TO MAKE A CL AIM UNDER THE
LIMITED WARRANT Y?
To make a claim under this Limited
Warranty, you must, upon discovering any
nonconformity or defect:
y
cease using the Product;
y
provide Peloton Member Support with:
◦
the serial number or order number of
your Product (if applicable);
◦
a copy of the dated receipt, or other
proof of purchase indicating the date
purchased;
◦
a description of the nonconformity or
defect; and
◦
photographs of the nonconformity or
defect where they may assist Peloton
Member Support to assess the claim.
Contact Member Support if you believe you
need warranty service:
Peloton Interactive, Inc.
441 9th Avenue, 6th Fl
New York, NY 10001
USA
Claims must be made within the
specified warranty period.
WHAT HAPPENS AFTER YOU
SUBMIT A CL AIM?
y
If, within the applicable Limited Warranty
period, a defect arises in the Products or
a warranted component that is covered
by this Limited Warranty and you submit
a claim to Peloton under this Limited
Warranty, then without excluding,
restricting or modifying any other rights
to which you may be entitled under appli-
cable laws, Peloton will, at its option and
as its sole obligation, either replace the
defective or malfunctioning Product or
component of the same or a comparable
model, or repair it.
y
Any replacement or repaired component
shall be warranted for the remainder
of the original Limited Warranty period
or 30 days, whichever is longer, or for
any additional period that is required by
applicable law. Where permitted by law,
replacement units, parts and electronic
components reconditioned to as-new
condition by Peloton or its vendors may
sometimes be supplied as warranty
replacement and constitute fulfillment
of warranty terms. Goods presented for
repair may be replaced by refurbished
goods of the same type rather than
being repaired. Refurbished parts may
be used to repair the goods.
y
If a successful claim is made for a
defect that is covered by this Limited
Warranty within the Limited Warranty
periods identified above, any shipping
costs to return the relevant compo-
nent to Peloton or the cost of Peloton
collecting the relevant part(s) will be at
Peloton’s cost.
y
To the extent that the Products or
component is capable of retaining user
generated data, you should be aware
that repairs may result in the loss of
that data.
CANADA
LIMITED HOME USE WARRANT Y
CONTINUED
