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Warranties and Liabilities
Warranty & Liability Coverage
1. Peak warrants that, subject to the provisions in this statement, purchased Peak generators, whether
purchased directly from Peak or indirectly via an approved, certified and trained distributor or partner
(referred to hereafter as a “Peak Partner”) will comply in all material respects with any specifications
referred to in your customer order confirmation and, subject to installation and operational guidelines
being followed as described in applicable product manuals, shall be free from any defects in quality
of materials or workmanship for a period of one year from the date of installation, provided this takes
place within 3 months of factory dispatch.
2. Where the purchased generator is from the Precision Hydrogen series, Peak further warrants that,
subject to installation and operational guidelines being followed as described in applicable product
manuals, the hydrogen cell shall be free from any defects in quality of materials or workmanship for a
total period of three years (inclusive of warranty period specified in clause 1) from date of installation,
provided this takes place within 3 months of factory dispatch.
3. Where the purchased generator is from the i-Flow 6000 series, Peak further warrants that, subject to
installation and operational guidelines being followed as described in applicable product manuals, the
generator shall be free from any defects in quality of materials or workmanship for a total period of
two years (inclusive of warranty period specified in clause 1) from the date of installation, provided this
takes place within 3 months of factory dispatch and the following provisions have also been met:
a. you must purchase a service plan, ensuring the generator is serviced by Peak or a Peak Partner on
or before the end of the first 12 months of your ownership, and serviced at least once during each sub-
sequent 12 month period thereafter;
b. the generator (and any associated equipment) must have been commissioned by Peak or a Peak
Partner;
c. the feed air or inlet air supply to the generator must comply with ISO 8573-1:2010 Class 1.2.1 at all
times;
d. your air compressor, dryer, filtration and oil removal systems must be deemed suitable for use by
Peak or a Peak Partner, and must be changed and serviced regularly, in line with the equipment manu-
facturer’s recommended guidelines; and
e. any generator failure or fault that is deemed to have been caused by the failure of any upstream
equipment, component, part or system (such as air compressor, air treatment or filtration) will be ex-
cluded from the warranty described herein.
4. Where the purchased generator is from the Genius XE range, Peak further warrants that, subject to
installation and operational guidelines being followed as described in applicable product manuals, the
generator shall be free from any defects in quality of materials or workmanship for a total period of
two years (inclusive of warranty period specified in clause 1) from the date of registration, provided the
following provisions have also been met:
a. The product must be registered within 12 months of the build date, to the end user (registrations to
3rd party resellers or other channel partners will not qualify for the warranty extension).
b. You must purchase a service plan, ensuring the generator is serviced by Peak or a Peak Partner on
or before the end of the first 13 months of your ownership
c. The product is required to be serviced in accordance with manufacturer requirements, preventative
maintenance visit must be arranged within 13 months of installation, and the generator must be ser-
viced by Peak, or a Peak Partner within 13 months of installation.
d. Products purchased via Peak Partners may be subject to call-out and labor charges, which is at the
discretion of the Peak Partner.
5. Peak also warrants that any replacement parts whether purchased (directly from Peak, or via a Peak
Partner) or supplied as part of any remedial action undertaken in line with the provisions of clauses 13
and 14, shall be free from any defects in quality of materials or workmanship for a period of 180 days
from the date of factory dispatch, provided its installation is performed by Peak or a Peak Partner.
6. This warranty does not exclude Peak’s liability in respect of any claim for death or personal injury to
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