GB
IE
18
NI
Guarantee
Dear Customer,
This equipment is provided with a 3-year guarantee from the date
of purchase.
In case of defects, you have statutory rights against the seller of
the product. These statutory rights are not restricted by our guar
-
antee presented below.
Terms of Guarantee
The term of the guarantee begins on the date of purchase. Please
retain the original receipt. This document is required as proof of
purchase.
If a material or manufacturing defect occurs within three years of
the date of purchase of this product, we will repair or replace –
at our choice – the product for you free of charge. This guarantee
requires the defective equipment and proof of purchase to be pre-
sented within the three-year period with a brief written descrip-
tion of what constitutes the defect and when it occurred.
If the defect is covered by our guarantee, you will receive either
the repaired product or a new product. No new guarantee peri-
od begins on repair or replacement of the product.
Guarantee Period and Statutory Claims for Defects
The guarantee period is not extended by the guarantee service.
This also applies for replaced or repaired parts. Any damages
and defects already present at the time of purchase must be re-
ported immediately after unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully produced in accordance with
strict quality guidelines and conscientiously checked prior to
delivery.
The guarantee applies for all material and manufacturing defects.
This guarantee does not extend to cover product parts that are
subject to normal wear and may therefore be considered as
wearing parts (e.g. filters or attachments) or to cover damage to
breakable parts (e.g. switches, batteries, or parts made of glass).
This guarantee shall be invalid if the product has been damaged,
used incorrectly or not maintained. Precise adherence to all of
the instructions specified in the operating manual is required for
proper use of the product. Intended uses and actions against
which the operating manual advises or warns must be categori-
cally avoided.
The product is designed only for private and not commercial use.
The guarantee will be invalidated in case of misuse or improper
handling, use of force, or interventions not undertaken by our
authorised service branch.
Processing in Case of Guarantee
To ensure efficient handling of your query, please follow the di
-
rections below:
• Please have the receipt and identification number
(IAN 315581) ready as proof of purchase for all enquiries.
• Please find the item number on the rating plate.
• Should functional errors or other defects occur, please initially
contact the service department specified below by
telephone
or by
. You will then receive further information on the
processing of your complaint.
• After consultation with our customer service, a product re-
corded as defective can be sent postage paid to the service
address communicated to you, with the proof of purchase
(receipt) and specification of what constitutes the defect and
when it occurred. In order to avoid acceptance problems
and additional costs, please be sure to use only the address
communicated to you. Ensure that the consignment is not sent
carriage forward or by bulky goods, express or other special
freight. Please send the equipment inc. all accessories supplied
at the time of purchase and ensure adequate, safe transport
packaging.
Repair Service
For a charge,
repairs not covered by the guarantee
can
be carried out by our service branch, which will be happy to is-
sue a cost estimate for you.
We can handle only equipment that has been sent with adequate
packaging and postage.
Attention:
Please send your equipment to our service branch in
clean condition and with an indication of the defect.
Equipment sent carriage forward or by bulky goods, express or
other special freight will not be accepted.
We will dispose of your defective devices free of charge when
you send them to us.
Service-Center
GB
Service Great Britain
Tel.: 0800 404 7657
E-Mail: [email protected]
IAN 315581
IE
NI
Service Ireland
Northern Ireland
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: [email protected]
IAN 315581
Importer
Please note that the following address is not a service address.
Please initially contact the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim
Germany
www.grizzly-service.eu
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