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A. Monitoring and Troubleshooting

A-2

December 2002

2400-A2-GB20-10

Table A-3

lists problems when the BitStorm 2400 is running.

Table A-3.

Problems When the BitStorm 2400 is Running

Symptom

Possible Problem

Possible Solutions

Connection to a network
device is lost (the LED for
the connecting port is off)

A cable-related problem:

Disconnected cable

Damaged cable

Make sure the connectors at both ends of the cable are
securely seated in the desired ports.

Make sure the cable is not physically damaged. If it is
damaged, replace it with a similar cable.

Improperly functioning
network interface card
(NIC) on PC or
workstation

Run the diagnostic supplied by the vendor on the NIC to make
sure it is functioning properly. If it is not, replace it.

If the problem continues after these checks, call your reseller.

The throughput of data
via the connection is less
than what you expected

The switch might be
connected to a device
which is running slower
than what you expected

Check the other device.

Содержание BitStorm 2400

Страница 1: ...BitStorm 2400 User s Guide Document No 2400 A2 GB20 10 December 2002...

Страница 2: ...presentative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne world...

Страница 3: ...ctrum Manager 1 4 Traffic Aggregation 1 4 Layer 2 CoS Support 1 5 Priority Queuing Support 1 5 Switching Fabric 1 5 Downstream Traffic 1 6 Upstream Traffic 1 6 VLAN Support 1 6 Secure VLAN Mode 1 8 Mu...

Страница 4: ...16 2 Terminology and Conventions System Terminology 2 1 Port 2 1 Unit 2 1 Stack 2 1 3 Using the Asynchronous Terminal Interface Overview 3 1 Navigating Menu Options 3 1 Logging In 3 2 Main Menu Scree...

Страница 5: ...18 Spanning Tree Port Parameters 4 20 VLANs Multicast Groups 4 21 Current VLAN Configuration 4 21 Static VLAN Configuration 4 22 VLAN GVRP GARP VLAN Registration Protocol Port Configuration 4 24 Curr...

Страница 6: ...RFC 2674 C 7 Q Bridge MIB RFC 2674 C 7 EtherLike MIB RFC 2665 C 8 dot3StatsTable C 8 TMS Common MIB C 9 OEM BCM 5600 MIB C 9 IF MIB RFC 2233 C 10 SNMP Framework MIB RFC 2571 C 10 SNMP MPD MIB RFC 257...

Страница 7: ...g MDU applications Document Summary Section Description Chapter 1 BitStorm 2400 Overview Provides an introduction to the capabilities and features of the BitStorm 2400 Chapter 2 Terminology and Conven...

Страница 8: ...mber Document Title 2400 A2 GN20 BitStorm 2400 Installation Guide Describes how to install and configure the BitStorm 2400 This guide is shipped with the unit 1020 A2 GN70 StormPort DSL Modem Installa...

Страница 9: ...s 802 1D q RFC 2665 MOs Ethernet like IEEE 802 1D p Priority Queuing RFC 1757 RMON groups 1 2 3 9 RFC 1889 RTP Small Form factor Pluggable SFP Transceiver MultiSource Agreement MSA RFC 2573 SNMP Apps...

Страница 10: ...About This Guide viii December 2002 2400 A2 GB20 10...

Страница 11: ...h depending on loop length The BitStorm 2400 IP DSLAM interfaces with a router or switch on the WAN side and StormPort CPE modems on the LAN side Features available within the BitStorm 2400 are access...

Страница 12: ...e Spectrum Management Traffic Aggregation Traffic Management QoS Support Dual Gigabit Ethernet fiber and copper ports for WAN uplinks or stacking Robust Layer 2 Ethernet switching capability Line spee...

Страница 13: ...bytes that may be transmitted in a burst of traffic before the rate limiting will take effect Maximum burst size should typically be some multiple of the respective MDR value Example A user who has a...

Страница 14: ...P DSLAM aggregates the traffic to and from the gigabit Ethernet interfaces It operates as a multi port Layer 2 Ethernet bridge per the IEEE 802 1D 802 1Q specifications The BitStorm 2400 IP DSLAM and...

Страница 15: ...defines 8 levels of priority 0 lowest to 7 highest The CO and CPE modems map these priority levels to one of two output queues high and low The Ethernet Ports map these priorities to one of four outp...

Страница 16: ...of high priority frames The loss of frames is reported to the management platform Additionally there is a setting in the VLAN GVRP Port Configuration screen of the web interface that allows you to se...

Страница 17: ...r older non VLAN aware devices which may have had limits on the acceptable frame sizes Figure 1 2 Standard Ethernet Frame Format and Extended Format with IEEE 802 1Q Tagging VLAN support involves VLAN...

Страница 18: ...mary application of IP multicast traffic is to deliver content to one or more users with a single IP stream IP multicasts are used for many popular applications including Stock Ticker and news feeds P...

Страница 19: ...vered to the BitStorm 2400 IP DSLAM would be flooded to all ports EtherLoop and Ethernet on the system The result of this flooding is that all users would receive the traffic for all of the multicasts...

Страница 20: ...sion 1 or IGMP Version 2 hosts on subscriber segments Determining when the last active member leaves a multicast group Multicast IP Address and MAC Address Mapping IP Multicast addresses are 32 bits l...

Страница 21: ...t Leave Group Join Group When a host GigE joins a multicast group it transmits an unsolicited Membership Report for that multicast group Membership Query Membership Queries are sent by IP multicast ro...

Страница 22: ...is received the router or IGMP snooping switch does the following Adds the group being reported to the list of multicast group memberships on the network on which it received the report Set Resets the...

Страница 23: ...nterest in this group IGMP V1 and V2 Co existence If a Router or IGMP Snooping switch detect a host on an interface using the IGMP V1 report messages the router must assume that there is at least one...

Страница 24: ...ny IGMP V1 format reports have been received from hosts in that group If the IGMP Report message was forwarded in a tagged Ethernet frame the VLID information for that report should be noted in the ta...

Страница 25: ...ters are made available to specify an interval and retry count to control the process of removing an entry after an IGMP Leave message is received The parameter sets a number of retries default 3 and...

Страница 26: ...a source MAC address from this list The CPE modems will only forward traffic upstream that has a destination MAC address from this list Because this system is MAC address based it is not practical to...

Страница 27: ...are MGMT RJ45 CRAFT DB9 GigE1 Copper RJ45 GigE1 takes priority over GigE2 GigE1 Fiber SFP GigE1 fiber takes priority over GigE1 copper GigE2 Copper RJ45 GigE2 Fiber SFP EtherLoop Ports 1 24 RJ21X Unit...

Страница 28: ...of the unit below This sequence is repeated through the subsequent units to complete the daisy chaining links The bottom unit is also connected to the network using the GigE2 port and is used for the...

Страница 29: ...ecute a command or access a submenu press Enter Each submenu displays all or some of the following commands MAIN MENU Returns you to the main menu at any time PREV MENU Takes you back one level APPLY...

Страница 30: ...1 shows the Login Screen This is the initial screen displayed to the user The terminal interface supports a single login only therefore no user name is required Type the password up to 16 case sensiti...

Страница 31: ...December 2002 3 3 Main Menu Screen The Main Menu screen is shown in Figure 3 2 Highlight a menu item and press Enter to access it LOGOUT returns you to the Login screen however if using a Telnet sessi...

Страница 32: ...ports on the default VLAN thus this IP address will be associated with all ports initially This IP address is set with the asynchronous terminal interface Subnet Mask This field lets you enter the su...

Страница 33: ...different IP address every time it signs on to the network This option is not yet implemented Time Date You can set the current time and date in the specified format This information will be kept for...

Страница 34: ...following information Select APPLY or SAVE when finished Field Description Unit Select the unit in case of multiple units You can only select 1 in this configuration Port Select the port number from...

Страница 35: ...5 Configuration File Upload Download Screen Use the Tab or arrow keys to move from one field to another After you modify a field press Enter to validate it If the information in the field is not valid...

Страница 36: ...ad the switch firmware image to flash memory In the fields provided use the spacebar to toggle selections and enter the location of the image the Server IP Address and the Download Type Select APPLY T...

Страница 37: ...ve to modify your terminal or emulator to communicate with the BitStorm 2400 The default and recommended baud rate is 19200 which is the rate used by the boot code If you change the operating system b...

Страница 38: ...d You can enter a new password of up to 16 case sensitive characters Figure 3 8 Change Password Screen Select APPLY to keep the new password until you power off the BitStorm 2400 Select SAVE to save t...

Страница 39: ...rLoop Main Menu screen Figure 3 9 is used to set training for the StormPort modems attached to your network Highlight EtherLoop Device Configuration Monitoring then press Enter to proceed Figure 3 9 E...

Страница 40: ...he Training Mode Menu Figure 3 10 EtherLoop Configuration Menu In the EtherLoop Training Mode screen each of the 24 ports is enabled or disabled for training Ports slots 000 023 can be enabled or disa...

Страница 41: ...ports 1 Use the spacebar to select Enable or Disable in the Enable Disable Standby Training For All Slots field Or to set individual ports select the dashes 2 If setting ports individually use the arr...

Страница 42: ...3 Using the Asynchronous Terminal Interface 3 14 December 2002 2400 A2 GB20 10...

Страница 43: ...s the web based IP DSLAM configuration pages you can connect to the BitStorm 2400 IP DSLAM through its Out of band management port labeled MGMT or In band ports labeled GigE1 or GigE2 Be aware that th...

Страница 44: ...0 10 Figure 4 1 Login Prompt You must enter a user name and password to access the switch configuration The default user name is admin and the default password is password Once you enter a user name a...

Страница 45: ...al Password Table 4 1 Web based Configuration Commands Command Description Apply This command will apply all the modifications to the current configuration These modifications will not be stored in NV...

Страница 46: ...left as 0 0 0 0 if the switch will not be connected to the external Internet Spanning Tree The Spanning Tree Protocol STP is a link management protocol that provides path redundancy while preventing...

Страница 47: ...s is to help support time critical continuous media traffic through the use of priority assignment and efficient multicasting If enabled traffic classes are in effect If disabled the switch will opera...

Страница 48: ...ion can be modified as needed System Name System Location System Contact Product Name This information does not affect the operation of the switch After you have entered the appropriate information cl...

Страница 49: ...2002 4 7 Port Configuration Statistics The Port Statistics option is used to access and modify port statistics and PHY settings those settings associated with the physical properties of your network...

Страница 50: ...s what action a port takes on reception of a frame If a port is disabled then this field will indicate the same thing disabled If the switch determines that the port is malfunctioning it will place a...

Страница 51: ...transmitted that were less than 64 octets OversizePkts This is the total number of packets received and transmitted that were greater than 1518 octets Fragments This is the total number of packets re...

Страница 52: ...then click on Apply The default and recommended baud rate is 19200 which is the rate used by the boot code If you change the operating system baud rate to a different value you may create a situation...

Страница 53: ...he password Figure 4 7 Password Modification You can enter a new password up to 16 characters NOTE If you forget your password please contact Paradyne Technical Support at 1 800 870 2221 U S or Canada...

Страница 54: ...Target Addresses Table This table allows you to set up the target address for the trap manager that should receive SNMP notifications Entries in this table can be thought of as destinations to which S...

Страница 55: ...that an application may wait could be longer than this value if authentication is required The default value is 1500 Retry Count Number of retries to be attempted when no response is received Tag List...

Страница 56: ...e available 0 specifies the SNMP version 1 model 1 specifies the SNMP version 2c model 2 specifies the SNMP version 2u and version v2 models 3 specifies the SNMP version 3 model Security Model Specifi...

Страница 57: ...aining the general process instructions are given on how to modify each of the three tables on this web page SNMP Notify Table This table allows you to set up individual SNMP Notifications and specify...

Страница 58: ...ex in the SNMP Notify Filter Profile equal to the name of the entry in the SNMP Target Parameters Table If not filtering is not performed If an entry does exist that SNMP Notify Filter Profile Table e...

Страница 59: ...e new information in the following fields 3 Click on Apply to add the new entry To remove entries from a particular table select the desired row in the Entry pull down box of the corresponding table a...

Страница 60: ...into a standby blocked state Within Spanning Tree you can configure the following Bridge Ports Spanning Tree Bridge Parameters The Bridge option allows you to set Spanning Tree Bridge parameters Figur...

Страница 61: ...the root bridge The default value is 32768 Hello Time This value determines the frequency with which the switch sends configuration Bridge Protocol Data Units BPDUs when it is the root of the spanning...

Страница 62: ...activate your changes Field Description Enable This field allows you to Enable or Disable STP for this port Path Cost This read only field indicates the path cost from the switch to the root through t...

Страница 63: ...lowing Current VLANs Static VLANs VLAN GVRP Ports Current Multicast Group Static Multicast Groups GARP GMRP Ports Current VLAN Configuration The Current VLANs window displays the setup of active VLANs...

Страница 64: ...field displays the status of the VLAN Create Time This is a time stamp indicating when the last VLAN was created since the last BitStorm 2400 reboot Create time of 0 throughout all fields means that...

Страница 65: ...to the uplink port 26 and not switched to other members Conversely when a VLAN is not in secure mode the member ports share packets as in a normal VLAN It is also important to note that a VLAN s secur...

Страница 66: ...elds Field Description Priority This field specifies the default ingress User Priority for this port This only has effect on media such as Ethernet that do not support native User Priority This priori...

Страница 67: ...cept all incoming frames GVRP GARP VLAN Registration Protocol This field allows you to Enable or Disable GVRP operation on this port If disabled all GVRP packets on this port will be silently discarde...

Страница 68: ...Delete Field Description VID VLAN ID This field indicates the VLAN ID for this group It is a decimal number up to four digits long MAC Address This field indicates the six byte MAC Address for this g...

Страница 69: ...lows you to modify GARP GMRP parameters per port Figure 4 17 GARP GMRP Port Configuration This page displays information about each port s GARP GMRP configuration To modify a port s GARP GMRP paramete...

Страница 70: ...4 Using the Web Interface 4 28 December 2002 2400 A2 GB20 10...

Страница 71: ...re lit the unit may have a faulty power supply Contact your reseller Table A 2 Problems after First Power Up Symptom Possible Problem Possible Solutions No link to a network device the LED for the con...

Страница 72: ...ends of the cable are securely seated in the desired ports Make sure the cable is not physically damaged If it is damaged replace it with a similar cable Improperly functioning network interface card...

Страница 73: ...rature theshold It indicates that temperature is very high for the unit Temperature range is 0 to 50 degrees Celsius 32 to 122 degrees Fahrenheit eloopShelfTempVeryHigh Fan speed low Event to notify f...

Страница 74: ...learStats to clear 2 has been received eloopCOModemIfClearStatsEvent Modem reset A request to set eloopCOMdmDeviceReset to reset 2 has been received eloopCOModemIfResetEvent Modem training port reset...

Страница 75: ...on page C 5 RMON MIB RFC 1757 on page C 6 P Bridge MIB RFC 2674 on page C 7 Q Bridge MIB RFC 2674 on page C 7 EtherLike MIB RFC 2665 on page C 8 TMS Common MIB on page C 9 OEM BCM 5600 MIB on page C...

Страница 76: ...S slot PP port For CO MODEMS Index 0x11U0SS01 For ETHERLOOP PORTS Index 0x12U0SSPP MIB II RFC 1213 MIB II is defined in RFC 1213 It comprises the following groups Table C 1 MIB II Groups Supported Gro...

Страница 77: ...ily 1 3 6 1 4 1 1795 is the enterprise OID 1 3 6 1 4 1 1795 1 14 17 BitStorm 1 3 6 1 4 1 1795 1 14 17 1 Stack 1 3 6 1 4 1 1795 1 14 17 1 1 Unit Table C 2 System Group OIDs Object OID Syntax Access Sta...

Страница 78: ...13 Counter read only obsolete No snmpInTotalSetVars snmp 14 Counter read only obsolete No snmpInGetRequests snmp 15 Counter read only obsolete No snmpInGetNexts snmp 16 Counter read only obsolete No s...

Страница 79: ...s dot1dBaseNumPorts Each chassis has the following bridge ports Ports 1 24 Ethernet Management Port Ethernet Downlink Port Ethernet Uplink Port V 35 X 21 Port if installed Table C 4 dot1dBase Group Ob...

Страница 80: ...ndatory etherStatsEntry Sequence of EtherStatsEntry not accessible mandatory etherStatsIndex etherStatsEntry 1 Integer read only mandatory etherStatsDataSource etherStatsEntry 2 Object Identifier read...

Страница 81: ...Bridged Local Area Networks as defined by IEEE 802 1Q 1998 Table C 7 P Bridge MIB Object OID Syntax Access Status Supported dot1dPortDefaultUser Priority dot1dPortPriority Entry 1 Integer read write...

Страница 82: ...nt Yes dot3StatsFCSErrors dot3StatsEntry 3 Counter32 read only current Yes dot3StatsSingleCollisionFrames dot3StatsEntry 4 Counter32 read only current Yes dot3StatsMultipleCollisionsFrames dot3StatsEn...

Страница 83: ...retrieve IP connectivity parameters tmsCommonLoadGroup yes mandatory configure file download upload parameters tmsCommonMiscGroup yes mandatory configure and retrieve miscellaneous items tmsCommonCom...

Страница 84: ...y character oriented 20 Mbps ifHCFixedLengthGroup no mandatory character oriented 20 Mbps ifPacketGroup yes mandatory for packet oriented network interfaces 20 Mbps ifHCPacketGroup yes mandatory for p...

Страница 85: ...TargetBasicGroup yes optional basic remote configuration of management targets SnmpTargetResponseGroup yes optional remote response message expected configuration SnmpTargetCommandResponderGroup yes m...

Страница 86: ...C MIB Support C 12 December 2002 2400 A2 GB20 10...

Страница 87: ...ARP GMRP Port Configuration Web Interface 4 27 GMRP GARP Multicast Registration Protocol 4 27 GVRP GARP VLAN Registration Protocol 4 25 I IF MIB C 10 IGMP 1 9 General Query message 1 15 Group to Inter...

Страница 88: ...rgets Web Interface 4 12 SNMP Traps B 1 BitStorm 2400 Events B 2 CPE Modems Events B 2 SNMP Framework MIB C 10 SNMP MPD MIB C 10 SNMP Notification MIB C 11 SNMP Target MIB C 11 SNMP User Based SM MIB...

Страница 89: ...P GMRP Port Configuration 4 27 Login 4 1 Management Configuration 4 3 Notification 4 11 Password 4 11 Port Configuration Statistics 4 7 Serial Configuration 4 10 SNMP Notifications 4 15 SNMP Targets 4...

Страница 90: ...Index IN 4 December 2002 2400 A2 GB20 10...

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