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63
FAQs, etc.
•
Frequently Asked
Questions
Problem
Actions
Chaotic image, noisy
•
Set “P-NR” in the Picture Menu (to remove noise). (p. 26)
•
Check nearby electrical products
(car, motorcycle,
fl
uorescent lamp).
No image can be displayed
•
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 26)
Blurry or distorted image
(no sound or low volume)
•
Reset programmes. (p. 32 and p. 33)
Unusual image is displayed
•
Turn off the TV with Mains power On / Off switch, then turn it On
again.
No sound is produced
•
Is “Sound mute” active? (p. 7)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set “NICAM” (p. 27) in the Sound Menu to “Off”.
(Analogue only)
•
Due to the digital reception technologies involved, quality of the digital signals may be relatively low in
some cases, despite good reception of analogue programmes.
Interference or
frozen / disappearing
image in freesat, DVB or
Other Sat. mode
•
The quality of image and sound may be poor due to weather
conditions (heavy rain, snow etc.).
•
Check “Signal Condition” (p. 34 and p. 37) or “DVB Signal
Condition” (p. 39).
If “Signal Quality” or “Signal Strength” are displayed in red, check
aerial or dish.
If problem persists, consult your local Panasonic dealer.
•
Turn the TV off with the Mains power On / Off switch, then turn it
On again.
Some programmes
cannot be tuned
•
Check the aerial or dish.
Cannot find a programme
you have previously watched
•
The programme may broadcast for part of the day.
Check the programme in TV Guide. (p. 16 and p. 17)
•
Programme numbers may be changed by broadcasters.
In freesat mode, not possible
to adjust the volume and set
Speakers / Headphones for
Audio Description sound track
(unlike DVB)
•
This is due to broadcast limitations. (p. 27)
Sound is unusual
•
Set the sound setting of the connected equipment to
“2ch L.PCM”.
•
Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 27)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 58)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
Is the HDMI cable connected properly? (p. 56)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 61)
•
Use an equipment compliant with EIA/CEA-861/861B.
TV goes into
“Standby mode”
•
Off Timer function is activated.
•
The TV enters “Standby mode” about 30 mins. after analogue
broadcasting ends.
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the authorized Service Centre.
Screen
Sound
Digital Service
HDMI
Other