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62
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care
Centre for assistance. For details (p. 68)
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 26) and volume.
•
Check all required SCART cables and
connections are
fi
rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to
fi
ll
your screen. For user control please see
p. 58.
S-Video / black and
white picture
•
Using AV button please con
fi
rm your
selection is S-Video I.e. AV2/S (p. 22).
No programmes shown
on TV Guide
D 1 BBC O
D 7 BBC T
D 14 E4
D 70 CBBC
Wed 24/10/2007
10:46
TV Guide: Portrait
All Types
All Services
Wed 24th
•
Check the digital transmitter.
•
Adjust the direction of the dish or aerial
to another transmitter installed nearby.
•
Check the analogue broadcast.
If the image quality is poor, check the
aerial and consult your nearest dealer.
On Screen messages
- I.e. EC/AV1
•
You can simply clear these
Press again to redisplay.
Q-Link function does not work
•
Please con
fi
rm SCART cable and connection. Also please set
“AV1 / AV2 out” in the Setup Menu (p. 28).
“VIERA Link” function does not
work and an error message appears
•
Con
fi
rm the connection.
•
Turn the connected equipment on and then switch the TV on.
(p. 52)
Recording does not start
immediately
•
Check the settings of the recorder. For details, read the
manual of the recorder.
There may be red spots, blue
spots, green spots and black spots
on the screen
•
This is a characteristic of liquid crystal panels and is not
a problem. The liquid crystal panel is built with very high
precision technology giving you
fi
ne picture details.
Occasionally, a few non-active pixels may appear on the
screen as a
fi
xed point of red, green, blue or black.
Please note this does not affect the performance of your LCD.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
•
There is some
fl
exibility around the panel to prevent damage
to the panel.
The panel might move slightly when it is pushed with a
fi
nger,
and clattered sound might be heard. This is not a malfunction.
Auto Setup (freesat)
is stopped before it is
completed
•
Check connections and dish alignment. The dish
needs to be pointing at Astra 2 at 28.2° East,
and Eurobird 1 at 28.5° East.
•
If the problem persists, consult your freesat
registered retailer or call Freesat (UK) Ltd on
0844 881 6700
or visit
www.freesat.co.uk