DBS-2.3-400
DBS Manual - Revised April 2000
Page A-9
Programming
No new programming required. However, the Class of Service for the
forwarding station must allow Call Forwarding to be Set/Reset for this feature
to operate.
Operation
To set UNA forwarding:
1. At the forwarding extension, go off-hook or press
ON/OFF
.
2. Dial
725
.
3. Hang up or press
ON/OFF
.
To cancel UNA forwarding:
1. At the forwarding extension, go off-hook or press
ON/OFF
.
2. Dial
72
.
3. Hang up or press
ON/OFF
.
To transfer a CO call to an UNA forwarding extension:
1. Place the CO call on hold by pressing the
HOLD
key or by hookflashing.
2. Dial the UNA forwarding extension. The call immediately forwards, you
hear dial tone and the display reads
FWD UNA
.
3. Hang up or press
ON/OFF
.
Notes
• When a call rings UNA, the UNA will continue to ring until the call is
answered (by dialing
78
or by direct trunk access) or the caller hangs up.
• If multiple callers ring the UNA, the UNA calls are picked up on a first-in/
first-out method.
• Internal calls, direct calls to the forwarding extension, or T1 network calls
ring the extension. They do not forward to UNA.
• A DISA caller will not be forwarded to UNA, but will ring the forwarding
extension.
• The held CO will hear the call hold tone until the call is answered.
• If permanent call forwarding is also set in the forwarding extension, CO
held calls will forward to UNA. However, all other calls will follow the
permanent call forwarding.
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