Contents
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Troubleshooting
Problems during installation and startup
Problems during recording to PC
Before requesting service, make the below checks.
(If the steps presented here do not solve your difficulty, check your PC's
operating manual as well.)
At these times
Unable to start SD-
Jukebox
Check here for problem
• Did you install SD-Jukebox onto the hard disk drive?
SD-Jukebox cannot be started directly from the
installation CD-ROM.
• Does your PC have at least 128MB (Windows 2000,
XP: 256MB) of RAM?
At these times
Unable to record
CD is not recognized
No tracks on the <CD
Recording Screen>
Check here for problem
• Is the CD damaged?
• On the <CD Recording Screen>, check whether the
correct CD-ROM drive (playback drive) has been
selected.
• Does the CD-ROM drive support digital playback and
recording?
The CD-ROM drive must support digital playback
and recording.
• Is there enough free space on the PC's hard disk
drive?
Check whether a CD has been properly inserted in the
PC.